MD ABDUL AMAAN

●ADDRESS- *-*-***/**/C/A, ZINDATILISMATH NAGAR, AMBERPET Hyderabad, TG 500013.

●Phone- +919*********

● Email- adjo1n@r.postjobfree.com

●Linkedin- https://www.linkedin.com/in/abdul-amaan-908257124

PROFESSIONAL SUMMARY:

Skilled Customer support associate with broad base of experience in technical support and operations. Resolves problems quickly, delivering high levels of customer satisfaction. Excellent knowledge of Customer support and Technical support

Enthusiastic Petroleum Engineer eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Drilling and Production. Motivated to learn, grow and excel in Oil&Gas industry.

SKILLS:

●Basics of ECLIPSE

●MS Office applications

●D2T_Drilling oil & gas digital approach

●D2D Digital Disruption in Oil & Gas

●Customer service expert

WORK HISTORY:

CUSTOMER SUPPORT REPRESENTATIVE

● 03/2019 to 07/2019

●Concentrix - Hyderabad, Telangana

●Supported customer questions and issues by gathering data, analyzing needs, evaluating possible resolutions and implementing best solutions.

●Recommended solutions to complex situations through research and critical thinking and escalated customer to supervisor for enhanced support.

●Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.

●Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.

●Conferred with customers about concerns with products or services to resolve problems and drive sales.

●Provided primary customer support to internal and external customers in a fast-paced environment.

EDUCATION:

Graduation:

●JAWAHARLAL NEHRU TECHNOLOGICAL UNIVERSITY

●Bachelor of technology in PetroleumEngineering, 04/2019

●Member of SOCIETY OF PETROLEUM ENGINEERS(SPE)

Undergraduation:

●TELANGANA STATE BOARD OF INTERMEDIATE EDUCATION - 03/2015

●Ramanthapur, Hyderabad.

●Mathematics, Physics, Chemistry.

High School:

●BOARD OF SECONDARY EDUCATION - 04/2013

●Tulsinagar, Amberpet, Hyderabad High School

ACCOMPLISHMENTS:

●Collaborated with a team of 5 in the development of Experimental Investigation on the Influence of potato starch and cornstarch on filter loss control and rheology in water based mud with nano silica.

●Also did extensive research on optimization of water flooding for fulmar fields based on injection well location, injection rate and injection interval.

PROJECTS:

●EXPERIMENTAL INVESTIGATION ON THE INFLUENCE OF POTATO STARCH AND CORNSTARCH ON THE FILTER LOSS CONTROL AND RHEOLOGY IN WATER BASED MUD WITH NANO SILICA - After an intensive research, dedication and hard work I was able to conclude that nanoparticles with the blend of potato starch and corn starch showed better rheological and filtration loss control in comparison with other mud samples

●OPTIMIZATION OF WATER FLOODING FOR FULMAR FIELD BASED ON INJECTION WELL LOCATION, INJECTION RATE AND INJECTION INTERVAL- Simulation planning was carried out by primary recovery, secondary recovery, injection rate, injection interval. The optimisation was done on the analysis of Field Oil production Total (FOPT). Field Water Cut Total(FWCT), Field Oil Efficiency(FOE).

STRENGTHS:

●Team player (as I have worked in IT industry I can very well coordinate with team members and executes plans)

●Good at time management ( IT industry teaches you how to manage time and do your job in time, so I feel I am very good at doing my job in time)

●Quick learner (based on my job experience I have learned complex programming for my job role in just a period 15 days during my process training and cleared my process training round at first attempt it self)

●Self motivated

●Confident about everything I say and do

●I learn from my mistakes

●Never shy away from asking doubts to improve my knowledge and skills

PERSONAL DETAILS:

DOB- 11/04/1997

FATHER'S NAME- MD ABDUL SHAREEF

HOBBIES:

●Singing(Competed in a event held by L&T and got select in best 200 out of 8000 competitors)

●Dancing

●Playing Cricket

●Reading Blogs related to earth science

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