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Customer Care Cash Handling

Location:
Winnipeg, MB, Canada
Salary:
as per industrial norms
Posted:
January 23, 2021

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Resume:

Profile:

Experienced & energetic professional with keen interest& outstanding skills in Customer Service, Beauty Care Services, Nursery Teaching, and Data Entry Computer Operation.

Multilingual - proficient in English, Hindi, and Punjabi.

Work History:

Feb. 2015 – Mar. 2020 Table Games Dealer

Club Regent Casino, 1425 Regent Avenue, Winnipeg

Responsibilities and Duties Include:

Dealing various table games, including but not limited to, blackjack, poker, let it ride, Pai-Gow poker, roulette while adhering to all Manitoba Lotteries policies and in compliance with regulations and procedures.

Complete opening and closing of the table as per the established procedures.

Providing game information and explanation to players and assisting in rule interpretation as required.

Ensuring players adhere to rules of game and proper player conduct, while maintaining extreme professionalism.

Exchanging cash and cash equivalents at the table and assisting with fills and credits.

Providing excellent customer service at all times.

July. 2014 – Feb. 2015 McDonalds’s Canada, 1501 St. Mary’s RD Winnipeg

Responsibilities and Duties Include:

Portray a professional and hospitable image at all times

Ensure and maintain the highest level of hygiene adhering to all health and safety standards.

Prepare food items as required.

Provide professional food services to customers based on their requirements.

Maintain cleanliness of the store.

Ensure proper food temperature at all times.

Carry out delegated duties as directed by senior staff.

Jan. 2008– Feb. 2013 Nursery Teacher

B.V.High School School, Pinjore, Haryana, India

Responsibilities and Duties Include:

Planning and preparing courses and lessons.

Assessing, recording and reporting on the development, progress and attainment ofstudents.

Communicating and consulting with the parents of students.

Plan and implement activities to meet the physical, emotional, intellectual and social needs of the children in the program.

Establish policies and procedures including acceptable disciplinary policies.

Discuss children’s development with parents.

Discuss identified problems and needs with professionals as appropriate.

Oct. 2005 – Jan 2008 Beautician

Plaza Beauty Parlor, Sector-11, Panchkula, Haryana, India

Responsibilities and Duties Include:

Cash handling

Threading

Waxing

Make-up

Manicure

Pedicure

Bleach facial

Oct. 2005 – Feb 2013 Part time - Cutting and Stitching Operator

Vijay Fashioners, Sector-4, Panchkula, Haryana, India

Responsibilities and Duties Include:

Designing.

Cutting.

Stitching.

Oct. 2005 – Dec 2007 Data Entry Computer Operator

Gupta Data Service, Sector-15, Panchkula, Haryana, India

Responsibilities and Duties Include:

Process account information, customer information, and a variety of other forms of documents by resolving inconsistencies and reviewing data for errors using standard data entry procedures.

Verifying, correcting, deleting unnecessary data, or combining data from several sources before entering into a file.

Keeping records of tasks, files and proofread reports.

Checking completed work for errors or duplicate information before submitting the final product.

Education:

Apr. 2000 – Apr. 2002Bachelor Degree of Arts

Kurukshetra University, Kurukshetra, Haryana, India

May. 1998 – Nov. 1998 Certificate in Dress Designing

Government Polytechnic for Women, Ambala City, Haryana, India

June. 1997 – Sep. 1997 Certificate in Beauty Culture (Beautician)

Government Polytechnic for Women, Ambala City, Haryana, India

Computer Skills:

Operating Systems: Windows 7, XP.

Packages: MS-Office, Outlook, Internet.

References: I will be pleased to provide references, if so desired.



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