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Front Office Manager

Location:
Johannesburg, Gauteng, South Africa
Salary:
R5000
Posted:
January 23, 2021

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Resume:

Sibahle Sokhomose Nyathikazi

Objectives

To be a professional in a prestigious institution, gaining experience in the world of work whilst meaningfully applying my knowledge, experiences and skills. I endeavour to maintain a holistic approach being cognizant of the fact that I must be committed to getting the job done professionally and exceptionally, while at the same time being a team player.

Personal Details

Address : King’s Crossing

219 Kerk St

Halfway House, Midrand

1685

Telephone Number : 061-***-****

Best time of day to contact : Anytime

E-mail : adjnrn@r.postjobfree.com

Date of Birth : 22 June 1999

Gender : Female

Passport Number : A08598973

Country of Citizenship : South African

Country of Residence : South Africa

I AM WILLING TO RELOCATE.

Education

Educational Institution Name : International Hotel School

Location : Sunninghill, Johannesburg

Education start to end date : February 2017- July 2019

Graduation date/Expected Grad date : April 2020

Field of Study : Diploma in Hospitality Management

Work Experience:

Company Name : Sun International the Maslow Hotel

Position : Junior Chef

Location : Sandton, Johannesburg

Duration From : Feb 2017- May 2017

Total Number of Months : 4 Months

Tasks/Responsibilities :

●I was working with the sous chef training me with the preparation of food, inventory and kitchen staff management.

●Most of the times I was the one doing the prep for the cold kitchen in the morning and checking the buffet.

●Being able to multitask, time management skills is important. Doing 3 things in one time.

●Working double shift when the hotel is very busy. I was rotating in all the department.

Company Name : Radisson Blu Gautrain Hotel

Position : Food & Beverage Assistant

Location : Sandton, Johannesburg

Duration From : August 2017- October 2017.

Total Number of Months : 3 Months

Tasks/Responsibilities :

●Ensuring the compliance with safe food prep and handling, sanitation and how to be stored.

●Working with the vendors, ordering food products and beverages.

●I was given a task to train the waiters/waitresses regarding to food handling techniques, the establishment of food service and teaching them to give the best customer service.

●Doing the staff scheduling, overseeing the maintenance issues and the requests and making sure that the staff are enjoying with the establishment.

Company Name : The Capital Empire

Position : Housekeeping Supervisor

Location : Sandton, Johannesburg

Duration From : July 2018- October 2018

Total Number of Months : 4 Months

Tasks/Responsibilities :

●Training the housekeepers on cleaning the rooms, public areas and maintenance tasks.

●Overseeing staff performance daily and fixing the errors.

●Checking rooms and common areas, including stairways and lounge areas, for cleanliness.

Company Name : Faircity Quatermain and Falstaff Hotel

Position : Front Desk

Location : Morningside, Johannesburg

Duration : July 2019- September 2019

Total Number of Months : 3 months

Tasks/ Responsibilities

Responsible in handling front office reception and administration duties. Includes welcoming guests with warmth love to the property.

Answering calls and operating a switchboards, answer inquries about the company, routing calls to specific people. Greeting our visitors making sure they are comfortable.

Coordinating office activities, mail flow in and out of the office. Doing cash out, performing basic bookkeeping, filing and clerical duties.

Company Name : The Mercure Hotel

Position : Food and Beverage & Receptionist

Location : Midrand, Johannesburg

Duration : February 2020- April 2020

Skills

Languages & Level : English : Fluent

IsiZulu : Fluent

IsiXhosa : Fluent

Computer Skills : Microsoft Word, Excel, PowerPoint, Opera, Micros, Starlight

References:

Name : Mr G Fortune

Position : Executive Chef

Contact : 081-***-****

Name : Mr L Letsoalo

Position : Food and Beverage Manager

Contact : 076-***-****

Name : Mrs P Nkomo

Position : Housekeeping Supervisor

Contact : 073-***-****

Name : Precious Mureverwi

Position : Front Office Manager

Contact : 072-***-****

King’s Crossing

219 Kerk St

Halfway House, Midrand

1685

Dear Hiring Manager

I was a 3rd year student, doing Diploma in Hospitality Management at International Hotel School in Johannesburg Campus. Now I am looking for a job.

I would like to bring my considerable experience (as it not enough, but I am willing to learn) and skills of the hospitality industry. The accompanying resume should serve to give you a good idea of not only my past achievements but also my future potential. I am willing to relocate.

As I am willing to learn and give my time to your company, I would be a perfect fit for any position and would be more than able to meet your customers’ expectations in terms of efficiency, accuracy, timeliness and professionalism of response. As I was working at the hotel circulating in different departments I have gained the reputation for being accurate, honest and efficient in everything I do. In Hospitality Management we give our customers a first-class service, as I am willing to do so at your company.

So far, I don’t know which suitable position I would like to be, but I am willing to give it a try to any suitable department. I can be a front desk agent where I can handle all the stages of a guest’s stay, accommodating any special requests, booking them in or out.

On a more personal level I am a Christian, self-motivated, positive and have enthusiastic “can do” attitude. I also possess the personal skills needed to be taken care and manage internal and external relationship, attracting new customers and deepen an existing customer relationship.

You will get me through my email: adjnrn@r.postjobfree.com and my phone number: 061-***-****/ 078-***-****.

Thank you for your consideration.

Yours sincerely

Sibahle S. Nyathikazi.



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