Sales Store Manager
Resume:
CURRICULUM VITAE
Personal Details
Name : Wong Mei Yee, Chanki
Contact phone : +852-****-**** (Mobile)
Email address : **********@**.***
Place of residence : Hong Kong
Education Background
Period School/Institution Qualification/Level attained
1990-1998 Kwai Chung Methodist College HKCEE
Working Experience
Period Company
2017 – Present Shop Manager, Evisu HK Ltd
(Location : Hong Kong)
Job duties:
Lead sales team to achieve the sales target
Supervise and motivate sales team to deliver excellent customer service
Handling customer enquiry and complaint case
Responsible for the store daily operations, and managing sales team and store administration
Liaise with Visual Merchandising team to develop visual merchandising and display
Work with training team for staff training and development
Cost control and inventory control
Prepare varied reports such as the monthly sales and commission report, employees monthly salary reports and complaint reports
2013 – 2017 Store Manager, VF Hong Kong Ltd – Timberland
(Location : Hong Kong)
Job duties:
Lead sales team to achieve the sales target
Supervise and motivate sales team to deliver excellent customer service
Handling customer enquiry and complaint case
Responsible for the store daily operations, and managing sales team and store administration
Liaise with Visual Merchandising team to develop visual merchandising and display
Work with training team for staff planning and development
Cost control and inventory control
Prepare varied reports such as the monthly sales and commission report, employees monthly salary reports and complaint reports
Has been selected to represent on the Volunteer Committee
2007 – 2013 Store Manager, adidas Hong Kong Ltd
(Location : Hong Kong)
Job duties
Coached and motivated sales team and achieve sales target
Provided high service standard to customers
Handling customer enquiry and complaint case
Managed shop daily operations
Complied the sales and commission reports
Prepared employees monthly salary reports
Monitored inventories keep in store
Scheduled sales team monthly rotations
2004 – 2007 Sales, Lascote
Skills and Others
Spoken Language: Fluent in English, Cantonese and Mandarin
Written Language: English and Chinese
Computer Skills: Chinese & English Windows, MS Words, Excel and Internet
Others: Leadership Management, Strong organization and administrative abilities
Personality: Well-organized, out-going, detail-minded, patient, independent, excellent communications and interpersonal skills
Excepected Salary: HK$27,000 per month
Contact this candidate