AJAY SHARMA

Contact No.: +91-886******* E-Mail: adjnfa@r.postjobfree.com

Linked In: https://www.linkedin.com/in/ajay-sharma-13147124

Head – Sales & Operations

Seeking leadership roles focusing on overall operations, ROI Accountability & Business Development with reputed organization. With an experience of more than 15 years in Sales, Marketing & Business Strategy across different categories of products and services, I have honed my skills across the entire spectrum from sales, operation to customer experience as also customer interface & retention. Extensive experience across various industries including Environmental, Travel, Insurance, Credit Rating, Forex and Telecom.

Occupational Contour

Hasirudala Innovations

(Business Head June 2019- November 2020)

Worked with the one of the leading Socio Environmental organizations based at Bangalore. Hasirudala is the leading and the initial organization authorized and empaneled by BBMP for the Total Waste Management Services.

Job Responsibilities: -

Engaging/ meeting with Builders, Apartment complexes, Coworking Spaces

for the promotion of waste management service. Few names to Highlight Brigade, Prestige, Adarsh builders, We Work, Enzyme, Pride Builders etc.

Partnering with Leading service Management companies such as CBRE, JLL, Sodhexo, Uniservice etc to provide services to their clients both Corporate as well as Residential segments.

Ensuring new acquisition of client through regular meetings and follow-ups.

Acquiring B2B clients and training the staff members regarding the right practices to be followed which are best suited for the environment.

Attending various social and marketing events for the promotion of services.

Handling the association with ELCITA (Electronic City Industrial Association). Companies based in electronic city come under this apex body, had a client base of 114 corporates. Apart from the serving and retaining existing clients approaching and promoting our services to most Fortune 500 companies like Infosys, Wipro, HCL, Siemens, Genpact, NTTF, On Mobile, Genpact, Timken etc.

Achievements: -

Increased penetration in B2B and Co Working spaces.

Revenue increase by 25% Q2 vs Q1.

Operations optimization increased from approx. 60% to 80% (Q2 vs Q1).

GeoTrackers Mobile Resource Management Private Limited.

(Consultant May 2018 –Nov 2018)

Key Area Consultation:-

Hiring, driving the sales team and set up of processes.

Monitoring both the B2B,B2C sales and strategic initiatives.

Establishing operations in New Territories both Sales and Technical presence.

Exploring new venues/products on revenues generation.

Achievements:

Added major new business territories such as Karnataka,Telangana, Tamil Nadu, Maharashtra, Punjab etc in within 3 months.

Adding B2B clients apart from the existing SME segment clients leading to larger client base.

Matrix Cellular International Services Limited

(May 2017 –April 2018)

General Manager/Head Business & Operations

(Based at Bangalore)

Job Responsibilities:-

Responsible for VOICE & VAS (Travel Insurance, Mobile device Insurance and Forex Sales).

Handling B2B, B2C, Channel, Retail sales, Airport counter Sales etc.

Apart from sales handling entire branch operations such as coordinating with Marketing team for ATL and BTL activities, Hr, CRM, Stock, Finance and Credit collection.

Team Size Handled 100.

Ensuring Go To Market strategy thereby adding new clients and retaining the existing ones.

Following the right mixture of Hunting and Farming.

Achievements:-

Increased VAS growth over 50% YOY basis.

Airport Sales growth 34% YOY basis.

Restructuring and optimizing thereby leading into cost reduction of 40 % without losing out on the revenue.

Reduction in ZERO rental cases from 40% to 19 %.

Introducing daily audits thereby bringing the ZERO usage cases to almost 5% from a huge 30% thereby increasing revenue.

Having the highest ARPU of Rs 3600 across Pan India.

Ensured highest revenue across India FTD and MTD.

D-TEL CELLULAR SERVICES (July 2016 till April 2017)

Bangalore and Delhi NCR

Consultant/partnered the above the organization and was instrumental in setting up the operations, recruitment, obtaining statuary approvals from the government nodal agencies. Driving Sales force. Within a few times was interacting with clients which lead to successful closure in most cases.

Clay Telecom (Since March 2015 till June 2016)

Promoted as Asst Vice President-Sales and Head New Initiative Team Pan India.

Responsible for VOICE & VAS (Travel Insurance, Mobile device Insurance and Forex Sales).

Handling B2B, B2C, Channel, Retail sales, Airport counter Sales etc.

Apart from sales handling entire branch operations such as coordinating with Marketing team for ATL and BTL activities, Hr, CRM, Stock, Finance and Credit collection.

Clay Telecom (Since April 2011 till March 2015)

Asst Vice President-Sales and Operation (Bangalore and Delhi NCR)

Highlights

Sales & Marketing

Identifying new streams for revenue growth & developing plans to build consumer preference.

Conducting competitor analysis by constantly keeping abreast of market trends and achieving market share metrics to retain company position.

Promoting new products, ensuring their availability, distribution & market development. Converted and handling Fortune 500 Corporate’s like IBM,Qualcomm, Northern Trust,I gate,Philips,Texas Instrument, In Mobi,Biocon,Toyota and manymore.

Channel Management

Enabling business growth by developing a network of Channel Partners across assigned territories.

Commissioning & launching new Partners as per company standards, monitoring inventory operations.

Guiding and training Partners to accomplish set revenue and business targets.

Developing Channel Policies to ensure maximum sell out.

Key Account Management

Identifying prospective clients, generating business from new accounts & developing them to achieve consistent profitability.

Ensuring speedy resolution of queries & grievances to maximize client satisfaction levels.

Maintaining excellent relations to generate avenues for further business.

Strategy Planning

Using sales forecasting to ensure the sale & profitability of products; analyzing business development & monitoring market trends.

Identifying, evaluating & executing strategy based on business objectives.

Team Management

Organizing and conducting Training Programs for new recruits.

Leading, training & monitoring the performance of team members to ensure efficiency in sales operations and meeting of individual & group targets.

Uniconnect Sim Pvt. Ltd. (Since Aug’05 to April 2011)

General Manager-North India

Working with the Uniconnect (Country partner of UK’s largest telecom network O2). The company deals with international Sim cards being provided to Indian’s traveling overseas; handling total Sales, Marketing, Customer Service, billing, co-branding and operations.

Highlights

Instrumental in exceeding the target by 25% year on year.

Achieved success in sustaining profitability of overall business (in terms of key performance indicators of revenue, costs, and management accounts).

Pivotal in introducing various corporate accounts such as British High Commission, C.S.C, Royal Bank of Scotland, ST Micro Electronics, Nokia Siemens, Citi Financial Penguin Books, Yum India, Hewitt, World Bank, Alstom, Rolls Royce system, Spice Group, etc. to name a few.

Initiated tie ups and co branding activities with partners viz “Kuoni Corporation”, UK visa service, SOTC, COX and Kings, FCM Travel Solutions, HDFC Bank, King Fisher Airlines, Clear Trip, Make My Trip etc to name a few.

Onicra Credit Rating Agency of India (Feb’05 to Jul’05)

Senior Manager: Key Accounts.

Highlights

Brought in companies like Daikin, TVS, Honda Scooter and Motorcycle to the client list.

Successful track record that demonstrates self-motivation, entrepreneurial ability, creativity & initiative to achieve corporate goals.

Max New York Life Insurance Company Ltd., Delhi (Feb’04 –Feb’05)

Manager Sales

Highlights

Pivotal in developing a strong team while bringing in consistent profits.

Attended and completed various training so as to perform to the best of level.

Preceding Assignments Handled

Renajy Travel Pvt. Ltd., New Delhi SELF EMPLOYED

Other Credentials

Successfully completed the training organized by Air India Staff College on 21April 1995 for agency personnel.

Completed trainings held by various GDS like Amadeus, Abacus, etc.

Academic Credentials

MBA (Marketing & Finance) from Amity Business School.

Bachelor of Commerce, University of Delhi.

Schooling from Delhi Public School R.K Puram New Delhi

Personal Dossier

Date of Birth: 9th June 1973

Permanent Address: B-46, Sector 33, NOIDA, Uttar Pradesh 201301.

Current Address:- House No 274,18th D Main,5th Cross,6th Block, Koramangla,Bangalore 560095.

Martial Status: Married

Language Known: English & Hindi.

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