Zimkhitha Tukwayo

Female, South African

Port Elizabeth, South Africa

072-*******

adjn6n@r.postjobfree.com

About Me

I am a 32-year-old ambitious female who is looking for career growth and an opportunity to contribute to your organisation. I have 13 years work experience in several industries where I have gained numerous skills as follows: I am a hard worker, self-motivated and goal-oriented individual who is always looking for a challenge. I have great people skills and I adapt easily to different kinds of environment. I have good communication skills, telephone skills, planning, organization, attention to details and problem-solving skills. I also have excellent interpersonal skills. I am available to start immediately with a new employer

EDUCATIONAL QUALIFICATIONS

Tertiary Education

Qualification

Institution/School

Date

National Higher Certificate

Human Resources Management

MSC Business College

2010

Secondary Education

Highest Grade Passed

Institution/School

Date

Grade 12 (Matric)

Thubalethu Senior Secondary School

2006

Languages

English Xhosa Zulu

Driving Licence .

Code 8

CAREER HISTORY

Period

November 2017 – Jan 2020

Organisation

Elextion Agency

Title

Data Capturer and Administration Clerk

Duties

Prepare sources documents by compiling and sorting information according to specific instructions provided.

Verify accuracy of data from designated sources before entering it into the system.

Locate and correct any visible data errors by confirming its integrity with supervisors.

Punch information into predesignated databases or system and double check information to make sure it has been accurately punched in.

Take and service orders for data updating and deletion by carefully and meticulously following orders.

Combine and rearrange data from source documents transcribe given information into electronic formats.

Scan documents such as forms and photographs and ensure that they are associated with other partner data within the system.

Check all the completed work for accuracy and change any field that requires editing.

Delete incorrectly posted or obsolete data and re-enter correct information.

Identify label and organize electronic storage media and ensure that both security and confidentiality is maintained on a constant basis.

Updating paperwork, recording information as needed, invoicing, keep track with client, scan, e-mailing and handle filling.

Maintain a proper and up-to-date filling for all documents.

Handling incoming calls and other communications

Performing general office clerk duties and errands.

Responsible for managing telephone calls.

Providing a high standard of service to customers.

Gathering useful and important information by phone, letter, email or in person.

Involved in the typing and creation of documents as well as the processing of client’s information.

Period

March 2016 – July 2017

Organisation

Sebenza Solutions

Title

Front Desk Administrative Assistant

Duties

Answering incoming calls determine purpose of the call and transfer call.

Take and deliver messages.

Greet visitors.

Monitor visitors’ access.

Coordinate parking.

Handle customer queries.

Interact with visiting vendors.

Provide ongoing customer service support.

Ensuring all e-mails for the day are answered.

Receive, sort and distribute mails.

Schedule appointments.

Receive and process deliveries.

Maintain front desk procedures including contact information, directions and frequently requested company information.

Period

April 2014 - February 2016

Organisation

Old Mutual Group Schemes

Title

Financial Advisor

Duties

Contacting clients and setting up meetings.

Conducting in-depth reviews of the client's financial circumstances, current provision and future aims.

Analyzing information and preparing plans best suited to individual client’s requirements.

Complete risk analysis.

Researching the marketplace and providing clients with information on new and existing product and services.

Designing financial strategies.

Assisting clients to make informed decisions.

Researching information from various sources, including providers of financial products.

Reviewing and responding to clients changing needs and financial circumstances.

Promoting and selling financial products to meet given or negotiated sales targets.

Keeping up to date with financial products and legislation.

Producing financial reports.

Meeting the regulatory aspects of the roles, e.g. requirements for disclosure, cost of the services provided and also the advised products.

Period

August 2007 – March 2014

Organisation

Cash Crusaders

Title

Sales Assistant & Cashier

Duties

Welcome customers.

Introduce customers to products and services available through our partner companies.

Involve in stock control and management.

Responsible for processing cash and card payments.

Stocking shelves with merchandise.

Responding to customer queries.

Takes messages and ensures their prompt delivery.

Recording and follow up on stock discrepancies.

Knowledge transfer on new product to customer.

Balancing of cash register.

Processing customer refunds.

Responsible for fast moving goods (Consumables).

Receiving and storing delivered.

REFERENCES

Name: Mrs Ncendisa Mthenjwa

Designation: Project and Office Manager at Elextion Agency

Contact number: 011-*******/+27-828******

Name: Miss Vuyiseka Jacobs

Designation: Manager at Sebenza Solutions

Contact number: 041-*******/+27-837******

Name: Mrs Linda Ntontela

Designation: Branch Manager at Old Mutual Group Schemes

Contact Number: 041-*******/ adjn6n@r.postjobfree.com/+27-820******

Name: Mrs Khonziwe Tulwayo

Designation: Sales and Marketing Manager at Cash Crusaders

Contact Number: +27-835******

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