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Administration, Facility Management

Location:
Mumbai, Maharashtra, India
Posted:
January 24, 2021

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Resume:

SANCHAITA BEHERA Write:adjn1t@r.postjobfree.com

Female, DOB: 17/04/1985, Noida, Uttar Pradesh Ring: +918********* A seasoned professional with 12+ years of experience across Facility Management & Administration, Vendor Management, Commercials & Purchase, Green Building & Sustainable Solutions, Project management, Tendering, Bid & contract management,& Statutory compliances Key Personality Attributes:

Proactive Organized/Structured Attention to Detail Result orientation Communication Skills Stake Holder management Customer Orientation Multi-Tasking Work Experience:

Lava International Ltd. 2nd Dec’19 - Present

Head, Corporate Facilities, Administration & Vendor Management

Responsible for end to end facility & equipment management for 60000 sq ft + premises across Security, Electro-Mechanical Works, Housekeeping, Cafeteria management.

Spearheading General Administration related responsibilities including Domestic and International travel, Office management and Event management.

End to end vendor management for entire procure to pay cycle including vendor/agency identification, handling commercials and purchase, operations management, vendor life cycle management and payment processing

FACILITY MANAGEMENT

o Electromechanical Works:

Ensuring regular upkeep, maintenance and enhancements of electromechanical functionalities such as HVAC units, Chillers, Pumps etc.

Enabled Winter Heating as an add on user experience functionality by innovating and working around constraints related to technical parameters of existing AC system

Reduced YoY system downtime by 43% by ensuring checklist adherences, regular facility rounds & by proactive snag identification/correction. o House Keeping :

Enhanced manpower productivity by 37% by detailing activity scope, check list creation and Agency SOP creation

Envisaged and implemented inventory book keeping for housekeeping materials leading to inventory cost reduction of 23%

o Security Services :

Created processes, detailed checklist and SOP for defining eligibility criteria and selection of Security agencies

Digitized the incoming courier receiving process and upskilled security manpower to carry out digital SAP based transactions.

o Cafeteria and food management :

Ensured high user satisfaction for Office Lunch facility by conducting surprised kitchen rounds as well as defining quality control processes.

ADMINISTRATION

o Travel Management

Managing an annual travel budget of INR 150 million+ for national and international travel of Sales, Design, Manufacturing and Corporate functions

Visa and Passport management for Board members, Directors and other applicants as and when required

Strategizing Corporate tie ups with Airlines, Hotel Chains and Cab aggregators

Monthly Analysis on Travel Cost across functions, Geographies and employee bands. Accordingly, take up projects on process improvements for driving efficiencies.

Reduced Organization wide travel cost by 24% against the AOP Targets by continuous process improvements as well as ensuring travel policy adherence.

Introduced automated travel feedback mechanism as a customer centricity drive to understand user pain points. Improved Employee Satisfaction Score by 19% on quarterly basis.

Reduced Travel scheduling and booking time by 50% as compared to previous financial year.

Facilitated Calendar scheduling to ensure hassle free travel and event management for senior management.

o Event Management

Ensuring end to end event management for external dignitary visits

(Clients/Investors/Technology partners) to Company Office/Factory – Scheduling event flow, meeting room preparations, dignitary welcome, commuting & travel, Food and Refreshments.

Handling logistics for employees’ as well as management off sites including travel, stay and other arrangement in line with business objective of the offsite.

Successfully conducted various events such as Independence day, Republic Day, Kids/Family Day functions.

Facilitating arrangement for internal and external Technology expo /Product launch events as per business requirement.

Proactively plan budgeting of various events and then ensure budget adherence by minute detailing of all cost items and all event stages.

o Covid-19 Preparedness

Defined SOP and safety measures for social distancing, sanitization and safe workplace practices during Covid-19 pandemic

o Employee well-being & engagement measures

Took initiative to open Gymnasium in Corporate Office as an employee well-being initiative

Introduced Healthy food alternatives in Cafeteria Tuck Shop o Emergency preparedness

Deployed an Emergency Task force and got them trained on basic disaster management techniques

o Courier management

Managing document and asset transfers across the country to facilitate day to day business requirements

COMMERCIALS

o Reduced TAT for “Procure to Pay” process by 53% by segmenting the process into various stages, cross functional collaboration and IT enablement

o Ensured Net Profitable Asset sales while closing of one of the company’s guest house and a warehouse

AOP & BUDGETING

o Envisaged the yearly strategy for Corporate Facility & Administration function and defined key strategic areas with measureable monthly goals and specific action planning o Achieved AOP objectives by 19% on YTD basis by ensuring discipline on monthly measurement and improvement plan as well as by improving on challenges by right root cause analysis and deploying implementable solutions

o Ensured adherence to the monthly allocated budget both on the Capex as well as Opex items

CORPORATE ENVIRONMENT RESPONSIBILITY

o Incorporated Carbon Foot Print Measurement in Organization as an initiative for Corporate Environment responsibility

o Reduced CO2 (kg) emissions by 22% within a period of six months o Deployed Energy efficient measures both as sustainable energy means and as a cost efficient measure o Reduced paper consumption by 57% by enabling user functions to adopt digital alternatives o Executed various Go Green initiatives such as building zero cost solutions from scrap HLL Infratech Services Ltd (Subsidiary of HLL Lifecare Ltd), Noida 12th Mar’12- 30th Oct’19 About Company

HLL Infratech Services Ltd., a Central PSU & a Mini Ratna Enterprise under Ministry of Health & Family Welfare is into Infrastructure Projects & works as a PMC/ Executing Agency related to Health care sectors like AIIMS Hospitals, Medical Colleges, Campuses, Pharmaceutical Plants, Laboratories & Commercial/ Office Buildings under various State

& Central Govt. schemes/agencies like NRHM/PMSSY and alike. Positions Held:

Sr. Manager, Project Planning (Services) June’18-Oct’19 Manager, Project Planning (Services) May’15 – May’18 Deputy Manager, Mechanical Engg. Projects Mar’12- Apr’15 Detailed Work Profile:

Project/Program management right from concept to closure for key govt. projects o Leading entire Project lifecycle starting from understanding User’s requirements, scope of work, battery limits till handing over of the Project.

o Project Planning, Tendering, Contract Management, Project Monitoring and Execution, GRIHA/Green Building compliance, Statutory approvals and compliance, operations management, stake holder coordination, Vendor management, Techno commercial data analysis, Consultant hiring, Architect hiring.

o Successfully delivered program management for 5 upcoming AIIMS hospitals and other similar projects o Managed program management for projects with budgets ranging from INR 200 Cr till INR 900 Cr. o Rewarded with consistent performance ratings and quickest promotions for delivering successful projects and for executing operations efficiently.

Tendering/Commercials

(Tendering, Bid Management, Contract management, Agreement finalization, Scope freezing, Freeze BOQ Specifications, Make finalization)

o RFP floating for Architect’s /MEP Consultant engagement through proper 2 bid system. o Preparation of concept plan & drawings along with preparation of Preliminary Cost Estimates/ Detailed Projects Report preparation/ SLDs w.r.t Mechanical components like HVAC, Fire Fighting, WTP, ETP /STP, Lifts, Solar Hot Water System, R.O etc. & Accordance of approval from MOHFW for allocation of Project Funds. o Preparation of Tender Documents (BoQ/Technical Specifications/ Schematic/Tender Drawings/NIT/GCC/SCC) along with Bid Evaluation including Preparation of Estimated & Justified Rate Analysis based on prevailing Market Rates for Mechanical related Components. o Executing Bid Management Process in which 2 Bid Process is followed-

Project Execution- Monitoring

o Monitoring of the project with dedicated Site execution team which is assigned for the Project o Reviewing & approving Shop Drawings furnished by Contractors for Mechanical & associated works based on which execution work is done

o Scrutinizing & approving Technical Submittals of Mechanical Equipment & G.A Drawings o Scrutiny & Processing RA Bills of Contractors as per Payment terms specified in Contract Agreement (SCC). Coordination with various Project Site teams & resolving & debottlenecking site related issues (labor issue/installation issue/coordination drawings issue/technical submittal related etc.).

o Scrutiny & examination of contractual proposals (provisional Extension of Time/Deviation/Extra/Substitute Items) received from site for Service Components. Evaluating Contractor’s Invoice/Quotes, on genuineness of rates w.r.t. those collected from OEM/authorized vendor database

GRIHA/Green Building compliance

o Organizing & arranging GRIHA Orientation Workshop / Due Diligence Visits (1/2/3) in consultation with all stakeholders (internal & external)

o Vetting of Compliance Reports given by site team for observations/non compliances raised by GRIHA in conjunction with GRIHA Consultant for various ID (N) Projects o Continuous interaction with GRIHA consultant/site team & GRIHA Council in obtaining provisional

& final GRIHA rating for the project

o Ensuring project execution as per EHS guidelines

Equipment Inspection & Clearance / Other Statutory approvals o Conducting factory inspections in India/Other Countries for items like AHU/FCU, Chillers, Panels etc. at OEM’s end

o Certifying dispatch clearance of service equipment after successful completion of Inspection

& witness Testing & Commissioning of Mechanical Works at site (Fire Fighting, HVAC including 72 Hrs. Run Test, WTP ETC.)

o Handing over process which includes obtaining of final NOCs from various statutory bodies, compilation of As Built Drawings, O&M Manuals, Warranty Certificates etc.

Vendor Management

o Capability and Capacity assessment of vendors including benchmarking their performance across various clients

o Finalizing specifications of various items to be supplied for respective project work o Managing vendor escalations, deviation approvals, query resolution related to design makes, tender as well as those in regular operations and on-filed execution

Stakeholder management:

o External (Statutory): Liaison with Government authorities for getting statutory approvals such as environmental clearance, pollution control board NOC and fire clearances. o External (Clients & Vendors): tender query resolution, vendor escalation handling, deviation item approvals, Sharing project update reports with clients, requirement freezing with consultants & architects

o Internal (Cross Functional): Ensuring on time project execution through close coordination with finance team on bid approvals, Site teams on field execution and escalation handling, deviation approvals

o Internal (Leadership level) : Facilitating project reviews at higher management/auditory level through presentations, regular data analysis, insight generation, documentation and through cross functional coordination

Data Analysis:

o Assessment of Client’s Requirements, prequalification & Selection of Service Consultant, assisting Consultants in preparation of Preliminary Cost Estimate & Detailed Progress Report o Techno-commercial analysis of various materials and Service technologies, assessing pros and cons of using various technologies and calculating payback period o Assessing commercial quotations for preparing Market Rate Analysis & justification of Rates of various items/equipment

Process Improvement

o As-Is process analysis, gap identification and rectification, there by contributing to a culture of continuous improvement

o Driving continuous learning in key processes and technologies by conducting regular technology seminars

o Creation of Standard Operating Procedures (SOP), control documents and timely amendments

Operations Management

o Regular tracking of operational KPIs related to project planning phase as well as execution phase

o Ensuring on-time closure of projects allotted within the allocated budget o Carrying out inspection of key mechanical services items’ at vendor’s premises and certifying quality and give production clearance

Additional Activities/Responsibilities Assigned

o Compilation & timely renewal of BGs/Policies of various agencies of ID (N& E) Projects. Ensured the same in close coordination with Finance Dept.

o Conducting vendor presentations: Ensured conducting vendor presentation as per requirement to keep abreast of latest technical & commercial updates o Professional Management of Technical Library: Maintained proper tracking of library records w.r.t books/documents. Involved in preparing Notes for Purchase of New Books/Codes as per requirement.

ITC LTD. Bangalore/Kolkata

Project Executive, CPO Project Management Jul’08-Dec’11 o Planning and cost optimization of mechanical utility systems such as HVAC, Plumbing & Sanitation, Lift, STP, WTP and Fire Fighting systems. o Planning layout schemes and freezing mechanical BOQs. o Preparation of Milestone / WBS schedule & Formulation of Weekly/ Monthly Progress report. o Driving compliance of green building norms by rain water harvesting system, optimizing electrical load, use of low energy consumption materials, maximizing GRIHA points by optimizing solar systems’ capacity, reducing A/c tonnage requirement etc. o Liaison activities such as finalizing building lay outs/legal aspects for submission to Municipal/Govt. bodies for approval.

ACADEMIC CREDENTIALS:

Exam Year College/Institute University/Board Percentage B’ Tech (Mechanical Engg.) 2008 NIT Rourkela Deemed University 8.76 (C.G.P.A)

12th (All India Senior School

Certificate Examination)

2003

Kendriya Vidyalaya,

IIT Kharagpur

C.B.S.E. 87.8%

10th (All India Secondary School

Examination)

2001

Kendriya Vidyalaya

No-2,Kharagpur

C.B.S.E. 86%

TRAININGS:

Project / Training Organization

Project Planning & Management ( Project Planning, appraisal, financing, monitoring & MS-Project 2010)

Govt. of India, Ministry of Statistics &

program Implementation

Training on Fire Prevention, Fire Fighting & Emergency Preparedness National safety Council, Karnataka Training Program & Industry Meet on High Performance Commercial Buildings TERI, MNRE EEHS (Engineering in environmental, Health & safety)Workshop Corporate EHS, ITC Ltd. Green Building Norms & GRIHA rating systems TERI

INTERESTS & EXTRA CURRICULARS

Sangeet Bhushan in Kathak dance and Odissi dance & Sangeet Bisharad in Vocal Classical (1st division)

Sports & Atheletic Champion in High School



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