Georgia Matthews

*** ******* **

Bronx, NY *****

347-***-****

adjmz4@r.postjobfree.com

Jericho Project - Bronx, NY

Building Operations Manager Apr. 2017 to Present

Maintain safety and maintenance of building; conduct site’s physical conditions reviews with superintendent.

Supervise and evaluate the work quality of maintenance and house manager (front desk) staff and other subordinates.

In collaboration with Director of Maintenance, maintain accurate records of the condition of the buildings’ systems; ensure that all equipment and facilities are working properly.

Ensure timely completion of preventive maintenance and routine work orders and repairs.

Attend hearings to rectify ECB, DOB, FDNY, DOS, and HPD violations.

Coordinate purchasing of maintenance and office supplies for the site.

Coordinate on-site special events.

Manage and oversee other buildings with a total 211 units together.

Schedule and conduct apartment inspections; maintain Housing Quality Standards at all times.

Supervise building inspections, fire drills and ensure building’s compliance with codes.

Liaise with vendors.

Coordinate volunteer events as requested.

Coordinate capital projects in collaboration with Director of Building Operations.

Maintain site’s petty cash fund.

Participate in preparing the building budget; maintain costs within the budget.

Rent Collection & Compliance Responsibilities

Supervise eligibility review for tenant selection process and participate in tenant interviews.

Collect rent from tenants and reconcile with Finance department.

Actively pursue rent arrears including attending Housing Court as needed.

Maintain 5% or less vacancy rate; maintain 5% or less rent loss.

Oversee compliance with leases and subsidy regulations including Low Income Housing.

Tax Credits, HOME, Section 8 (NYCHA, HPD) HUD-VASH, DHCR rent registrations, annual lease renewals and the tax credit investor.

Prepare and submit reports as needed including rent rolls, rent arrear reports.

Clinton Management - New York, NY

Assistant Resident Manager/Tenant Services Jul. 2015 to Mar. 2017

• Assisted Property Manager with management with residential building of 375 tenants.

• Received, respond and direct incoming phone calls.

• Acted as first point of contact for tenant service request/complaints.

• On-site support for tenant relations, maintaining relationships with tenants and vendors.

• Assisted with rent collections through Collections Department & Legal.

• Coordinated periodic management meetings.

• Sent out building notices and schedule building maintenance requests.

• Contacted contractors in regard to work orders and building maintenance.

• Prepared tenant service requests for the superintendent and porter.

• Processed rent renewals on a monthly basis and follow up with residents to ensure timely submission

• Prepared invoices for payment for reviewing, coding and processing for accounts payable for Property Managers review and approval

• Paid vendor’s invoices and track bank account balances

• Scheduled and coordinate all move ins/move outs/ in house transfers, furniture deliveries, walkthrough inspection with residents to ensure apartment unit are in move in condition

• Maintained and secures insurance certificates & certificates of occupancy

• Planed & coordinated tenants events, seasonal & holiday gatherings and lobby decorations

Agahozo-Shalom Youth Village - New York, NY

Financial Analyst May 2013 to Jul. 2015

• Accountable for financial reports including overall customer satisfaction

• Strengthened company's business by leading implementation of project Rwanda

• Reviewed purchase requisitions, payments, and invoices or claims. Direct, manage, review

and monitor analysis and reconciliation

• Monitored companies' accounts and reconcile bank statements.

• Assist in the estimation and budgeting process while providing support and documentation to the Chief Financial Officer

• Analyzed reports to determine performance to established budget.

• Managed the collection of data and preparation of financial reports

New York City Housing Recovery Operations NYC Build It Back - New York, NY

Administrative Assistant Dec. 2014 to Jun. 2015

• Assisted homeowners with disaster relief from 2012 Hurricane Sandy.

• Liaison with federal agencies HUD & Community Development Disaster Recovery.

• Ensured that all permits for contractors Pre-Sandy are closed.

• Monitor reconstruction activities to ensure compliance.

• Assist in resolution of compliance issues.

• Investigate incomplete information and coordinate corrective action.

• Sent email or fax to contractors about open permits with Department of Building.

• Answered phones for the Director of the Housing Recovery Operations Office Inter-agency Bonnie Gerard.

• Prepared spreadsheet with information from Department of Building about specific

contractor’s permits.

Education

Master of Business Administration in Finance

KING GRADUATE SCHOOL OF BUSINESS - Bronx, NY

CUNY Certified

Building Operator – Certificate

Gas & Safety - Certificate

Contact this candidate