HUMAN RESOURCES BUSINESS PARTNER

Start-ups Acquisitions Turnarounds High-Growth Organizations

Positioning HR as a Business Partner for Excellence

Strategic and innovative HR Executive who translates business vision into HR initiatives that improve performance, profitability, growth, and employee engagement. Empowering leader who supports companies and top executives with a unique perspective and appreciation that human capital is every organization’s greatest asset. Genuine influencer who thrives on tough challenges and translates visions and strategies into actionable, value-added goals. Considered in the HR community as a disciplined, hand-on practitioner with problem solving approach that balances business goals with employee needs.

Signature HR Qualifications

HR Best Practices Employee Relations & Diversity

Talent Acquisition

Staff Coaching & Mentoring

Organizational Development Employee Performance Improvement Leadership Development

HR Policy, Process & Systems Design

Change Management Workforce Planning & Development

M&A Strategies & Due Diligence

Organization-Wide Consensus Building

Cross Industry Synopsis

Operationally astute background with in Multi-Unit/Multi-State/Multi-Cultural, Call Center, Domestic/International Oil Field Service, Pharmaceutical Distribution, Telecommunications, Healthcare (Home Health/Long Term care), Optical Retail Manufacturing/Distribution, Pharmacy Benefits Management Solutions, Nonprofit, Cinema and Family Entertainment, Consumer Goods, Food & Beverage, HR Consulting, Packaged bakery goods production and most recently food manufacturing environments.

PROFESSIONAL EXPERIENCE

Mountaire Farms Lumber Bridge, NC 6th largest Chicken Production in USA (01/2019 – Present)

Employee Relations Manager 2nd Shift – Lumber Bridge Facility

The employee relations manager is responsible for understanding the people needs and support for 3,000+ facility.

Delivering business requirements HR services and support to ensure employees are properly aligned and equipped to deliver business results.

Position Highlights:

Provides guidance to 2nd shift management team on relevant state and federal employee legislation, complex employee relations issues, and union avoidance.

Proactive in balancing employee advocacy while maintaining organizational compliance and consistency.

Thoroughly investigates complex employee relations issues and/or concerns (e.g., investigations related to alleged discrimination and/or harassment, performance management etc.) consistent with company protocol and in a timely fashion, serves as escalation resource for other HR Business Partners within organization.

Develops relationships with and coordinates relevant investigations with business partners and colleagues.

Serves as 2nd shift business partner and advisor to shift management team.

Implements best practices and leverages analytics to drive strategies for retention, culture change, and other team member engagement activities.

Coaches and develops shift management team to improve employee experience by executing department- specific action plans. Ensure leadership accountability to create and manage action plans to completion.

Manages unemployment claims with end goal of maintaining low rating. Currently working audits with North Carolina Unemployment Commission responding to fraudulent Covid 19 claims which reported Mountaire reduced hours and/or laid off employees during pandemic.

Creates and owns the team member engagement message model and aligns content, messages and events.

Maintains ongoing pulse on team member morale through roundtables, ono-on-one interviews, and other defined methods; evaluates and applies the data to support decisions

Maintains a constant flow of information, leveraging varied methods including the development of management team toolkits.

Ensures alignment and adherence to Mountaire branding standards,

Represents HR on various committees, serves as consultant for shift specific recognition activities.

Assist in the development and delivery of HR strategies focusing on improving the leader and team member experience through culture change and engagement.

Delivered corporate strategies for Covid-19 prevention & response protocols & policies, kept positive cases at 25% of industry average (10% vs. 40%).

The Cheesecake Factory Bakery Rocky Mount, NC Recognized for a third year in a row as the country’s Best Workplace for Millennials (03/2018 – 11/2018) Contract

Plant HR Manager – ECB Facility

Worked as a strategic business partner as key member of facility leadership team identifying opportunities for management development, continuous improvement, and executing corporate defined initiatives.

Full-scope HR Manager Generalist functional leadership supporting over 400+ FTE’s in the ECB Bakery Facility acting as liaison to corporate HR/Payroll/Benefits/ Employee Relations functions.

Tyson Foods Enid, OK One of the world’s largest food companies and recognized leader in protein (12/2014 – 09/2017)

Formerly AdvancePierre Foods

Plant HR Manager – Enterprise Facility State-of-the-art fully automated 230,000 square feet production facility which generates over 140 million pounds per year, it is designed for high-speed, high volume production of fully-cooked meat products such as chicken nuggets and hamburger patties.

Responsible for Human Resources and associate relations, recruitment and hiring according to approved staffing levels, oversees salary administration, and associate relations. Responsible for compliance with all company policies and procedures respecting the workplace. Supported the Plant Manager and was an active participant as part of his leadership team in meeting the financial objectives of the plant. This position is the professional conscience of the plant, representing the Company and setting the tone for the level of professionalism, ethics, integrity, and interpersonal relations. This position has responsibility for compliance with state and federal regulatory departments/agencies. Therefore, while it reports directly to plant manager on day-to-day operations, the position also reported directly to the Director, Human Resources. Position had the direct responsibility to promote and maintain a level of professionalism in associate relations at all levels representing Company's culture, focusing on the company’s core values, purpose and adherence to the corporate compliance program and ethical business practices.

Achievements to date:

Entered a facility undergoing rapid expansion and as the first experienced HR practitioner immediately addressed organizational effectiveness, no established HR practices, built facility HR team from the ground up to implement HR best practices and compliance standards, assisted with revamped new hire orientation, employee handbook, introduced HR (SOP’s), facility policies and procedures, job description revision to match standards of work and implemented compensation based pay for performance initiatives. Also championed partnership with leadership team members in the areas of operation, quality, maintenance, safety/health and warehouse to ensure consistent policy compliance facility wide.

Drove the continuous personal improvement and professional development of both leadership and non-leadership employees reducing turnover by 20%.

Provided daily guidance as a strategic business partner for the Enterprise Facility with over 550 full-time hourly/75 exempt/150 seasonal employees.

Identified HR related issues and created HR best practice solutions which supported organizational business goals.

Selected as site HR Champion integrator for numerous HR initiatives: Restructured New Hire Orientation, Employee Engagement, Market specific Salary surveys and most recently Workday HRIS implementation.

Identified and implemented numerous ideas to streamline processes to include: centralizing key HR functions (staffing, training, and payroll), uploading large data files versus individual data entry, and automating metrics and reporting, resulting in a substantial cost savings.

Most recently championed (2) market specific salary surveys which resulting in an overall 5.5% increase (2015) and increased the entry level positions starting pay to $12.00 per hourly (2017) which also included an $1.00 increase in pay for all in hourly associates to enable APF to continue to attract, retain, reward and develop our most valued asset, our associates.

Recruited as part of leadership transition team which was created to prepared meat processing organization held by a private equity firm prepare for public IPO July 2016 and was recently acquired by Tyson Foods April 2017.

Advanced Temporaries, On-Site HR Project Director for Flowers Bakery of Denton (09/2011 – 11/2014)

Worked as a strategic business partner with the plant leadership team, evaluating the state of human resources (all temporary staffing) in the plant, identify opportunities for improvement, developing and execute a strategic vision for the HR function in the plant focused on supporting the achievement of both functional and plant key performance objectives. Responsibilities includes but not limited to:

Supported 350+ Fulltime temporary associates in 49 manufacturing/distribution warehouses locations throughout Texas, Oklahoma and Kansas region

Supported the temporary staffing process including sourcing, interviewing, testing, job offers and new employee orientation. Measure plant staffing effectiveness including turnover analysis and action planning.

Oversaw of all aspects of employee relations including performance evaluation, progressive discipline, mediation of employee disputes and grievance procedures while advocating client management teams on do’s and don’ts of US labor laws ensuring compliance with regulatory activities such as DOT audits, EEO, AAP, OSHA / Safety, Worker's Compensation, Unemployment, FMLA, FLSA, GMP’s and accurate and timely weekly payroll processing/ad hoc reporting.

Aligned HR activities with business goals, identifying opportunities for advancing client management strategies and approaches while proactively providing client guidance, facilitating and coaching change management and organizational development initiatives as desired business partner.

HR On Call, Independent HR Consultant (09/2006 – 09/2011) – Contracts Ended

Clients listed below included: PepsiCo, Starplex, ShowBiz, Movie Tavern Cinemas/Movie Eatery and IT’Z Family Entertainment, Girl Scouts of Northeast Texas and Prime Therapeutics

Partnered with designated leadership teams to provide HR consulting expertise in all aspects of human resources. Key contributor in building infrastructure and identifying areas for improvement.

Luxottica Optical Manufacturing – Dallas, Texas, Plant HR Manager (05/2005 – 08/2006)

Full-scope HR Generalist functional leadership supporting Luxottica Optical Manufacturing and Distribution Dallas operations including customer service site call center and a new state of the art Anti-Reflective processing center. Supported 700+ FTE”s and Managed 5 direct reports. Post-Acquisition integration from Cole National to Luxottica Optical Manufacturing.

HR On Call, Independent HR Consultant (10/2002 – 04/2005)

Partnered with designated leadership teams to provide HR consulting expertise in all aspects of human resources. Key contributor in building infrastructure and identifying areas for improvement.

Mercer HR Consulting, Benefits/Employee Relations Consultant (11/2001 – 09/2002)

Full-scope HR consulting partnering with (DISD) Dallas Independent School District’s management team, ADP and Aetna to convert benefits enrollment processes from cumbersome paper utilization to a fully integrated on-line system including state-of-the-art customer call center. Served as site Compliance officer to leadership team and supported 20,000+ FTE’s with a staff of 230 benefits coordinators. Mediated/Resolved escalated employee benefit/Employee Relations issues.

AmerisourceBergen Corporation, Regional HR Director (03/1999 – 03/2001)

(ICS) Integrated Commercialization Solutions, Manager of Human Resources

Full-scope HR/Payroll functional leadership for regional call center, distribution center operations and acted as regional liaison to corporate HR functions. Supported 5,000+ FTE’s in 7 (BBSG) Bergen Brunswig Specialty Group business units in multiple US locations. FDA Certified facilities. Pre/Post Acquisition integration from Bergen Brunswig to AmerisourceBergen Corporation. Successfully spearheaded complex pre-merger alignment of Specialty Group Business unit’s. Managed 20 direct reports.

Weatherford International, Inc., Midland, Texas (01/1995 – 11/1998)

Regional Human Resources Manager

Manager of Human Resources, EVI Oil Tool, Human Resources Manager, Production Oil Tools

Full-scope HR Generalist functional leadership for a global manufacturer and distribution oil field services supplier. Supported 25,000+ FTE’s in the Western United States manufacturing facilities acted as regional liaison to corporate HR/Payroll/Benefits functions. Leveraged a team of 32 regional HR/Payroll/Benefits coordinators. Provide HR guidance in over 27 successful acquisitions/mergers.

HR On Call, Independent HR Consultant (10/1993 – 12/1994)

ABACUS Home Healthcare Inc., Human Resources Manager

Full-scope HR functional leadership for a privately owned Home Healthcare agency. Supported 200+ Field medical FTE’s and supervised small office staff.

Chartwell Healthcare Inc., HR Business Office Manager

Full-scope HR Generalist functional leadership for a privately-owned Long-Term care nursing facility. Supported 300+ acute care FTE’s and supervised small office staff.

Associates Corporation of North America, Benefits Enrollment Specialist

Handled high volume inbound employee benefits inquiries during annual open enrollment period in HR employee self-service call center environment for 20,000+ Domestic and International FTE’s.

AT&T formerly Southwestern Bell Communications, (01/1981 – 09/1993)

Advanced Computer Analyst (Information Systems) 4 years, Senior Records Clerk (HR) 7 years,

Records Clerk (HR) 2 years

Responsible for IPL’s and monitoring mini computer operations via Amity.

Full scope employee benefits administration: Vendor selection and administration, open enrollment (annually) which included Medical, Dental, Vision, LTD/SDT, Life/AD&D insurance for 14,000 Dallas/Ft. Worth employees. Trained as payroll department backup.

Responsible for calculating service and deferred vested pensions.

EDUCATION & PROFESSIONAL CERTIFICATIONS

MS Degree – Human Relations/Business - Amberton University – 1991

BS Degree – Community Health/Business - Texas Woman’s University – 1980

Certified HR Internal Investigations (Tyson) – 2017

Certified Professional Facilitator - (DDI) Development Dimensions International Learning Systems – 2005

(ELI) Employment Learning Innovations Civil Treatment/Value Ethics -2007

PROFESSIONAL HR AFFILIATIONS

Member – National & Local Society of Human Resources Management

Mentors Minority

TECHNICAL SKILLS

Microsoft Office Suites; SME in numerous HRIS system implementations (ADP, Alchemy, Ceridian, Empact, Exponent HR, I Applicant, iCIMS, Infinium, Jobvite, Kronos, Lawson, LMS, Lotus, Now Hire, Oracle, People Soft, Project Server SharePoint, SAP HCM/ESS/MSS/OM ECC 6.0, Success Factors, TimeIPS, Taleo and Workday.

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