EVELYN MILLER

Greensboro, NC 336-***-**** adjmx2@r.postjobfree.com

Professional Summary

Seasoned Quality Assurance Engineer and Testing Professional with over 15 years of experience providing accurate and reliable business solutions. Extensive experience in all aspects of IT testing and analysis, including applications, networks, and web systems to support business functions and operations in financial services, public safety, and other sectors. Continually exceeds expectations by building valuable relationships and works well with people at all levels of an organization, including stakeholders, management, team members, and clients.

Skills

• Quality Assurance & Software Testing

• Familiarity in Agile and Waterfall environments

• Logging, Tracking & Verifying Resolutions

• Proficient in Quality Center, Team Foundation

Server & Microsoft Test Manager

• Software Development Life Cycle

• Worked on .NET, Web Services, Web

Applications, Java & Mobile Applications

• Experience working directly with Users,

Customers, Business Analyst to Identify and

analyze defects and workable solutions

• Scrum, Defect, Status & Go No Go Meetings

Work History

System QA Tester/Analyst IIII (Contract) – Wells Fargo 11/2017 to Current

• Leading as System QA Tester and Analyst on Wells Fargo's Commercial Electronic Office Web Service Treasury Information Reporting Service, testing multiple reports through the corporate web service or mobile devices from the electronic banking portal.

• Leveraging advanced proficiency in TIR to perform testing for ACH, wire payments, and checking debits and credits, while cross referencing reports to ensure balances match financial requirements.

• Leveraging proficient experience in writing SQL queries for data validation, while utilizing testing tools such as Quality Center, Team Foundation Server, and Microsoft Test Manager.

• Performing system integration, user acceptance, regression, and ProdFIX testing as well as developing test cases, establishing traceability between requirements and test case, and logging defects in ALM.

• Creating test plans and scripts that determined optimal application performance according to specifications while verifying quality assurance standards.

• Communicating test progress and other relevant information to project stakeholders and management, while making improvement recommendations to applications to programmers and software developers or engineers.

• Identifying data needed for testing and creating account numbers through WICE for data while performing data mining to determine if existing data can be used or if new data needs to be created.

• Developing high quality test cases from creating Test Scenarios and User stories in HP ALM or Visual Studio MTM.

• Collaborating with other testers to perform integrated testing including planning and execution in testing tool, logging, tracking, and verifying resolution of software and specification defects in ALM.

• Assessing various report functions including customization, saving/sharing with another company user, viewing or checking images from item details from other banks, and accessing account balance information from the web portal.

• Analyzing business requirement designs and technical specifications while documenting all phases of the system QA process and managing projects or programs following a standard software development lifecycle SDLC approach with schedule releases. QA Senior Tester/Analyst/Engineer – Superion – High Point, NC 2010 to 2017

• Conducted testing of mission-critical public-safety software for New Development Group and.Net Testing Group, working on applications used by police departments, jails, and other law-enforcement and emergency response agencies.

• Resourcefully tested software including Computer Aided Dispatch to manage emergency-response communications and Records Management Systems with linked tablets and smartphones used on-site at incidents and investigations.

• Developed and established quality assurance measures and quality standards for new applications, products, or enhancements to existing applications throughout their development lifecycles.

• Performed functional and regression testing based on project environment while verifying that identified defects are eliminated in collaboration with application-development team.

• Ensured quality of networked applications for communications and management of vital information incorporating central computers, web services, and mobile devices used on site and in response vehicles.

• Liaised with vendors and suppliers in assessing applications and/or systems under consideration for purchase as well as analyzed documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality.

• Conducted internal audits to measure and assure adherence to established QA standards for software development, application integration, and information system performance, and corresponding documentation.

QA Senior Tester/Analyst – Labcorp – Burlington, NC 2007 to 2010

• Drove analysis as Lead QA tester, overseeing quality-assurance testing and teams for client software and systems development projects, performing system, unit, stress, and data interface testing.

• Provided BA and developer teams with detailed information utilizing Mercury Quality Center Test Director for creating or updating test plan/requirements or reports, identifying bugs or flaws.

• Performed GUI mainframe testing to deliver high quality software that complied with regulatory statues, policies, and procedures, confirming and verifying functional and system requirement.

• Ensured project deliverables passed QA criteria, tested web application software, including Java,

.Net, or Web Services, and accurately prepared work estimates for testing activities.

• Identified issues or defects in applications under development, creating or verifying solutions in collaboration with development teams, utilizing Visual Studio TFS or MTM to create and execute test cases and scripts based on requirements and technical specifications. Previous Work History

System Test Analyst – Select Solutions/IBM, Rocky Mount, SC – 2004 to 2007 System Test Analyst – Sharp Decisions, Manhattan, NY – 2000 to 2004 Technical Skills

• Operating Environments: Windows; Mac OS, Web Servers, FTP Servers, DOS, Touch Point One, UNIX, Visual Studio TFS, MTM, Java, NET, Online Mainframe Systems Citismart and CWS, Test Director, QTP

• Database Applications: MS SQL Server, Siebel, MS Access, Oracle, WCF, SOAP Web service and IOS, Quality Center, Team Foundation Server, and Microsoft Test Manager.

• Financial Center Distributive Systems: National Banking System, OSRO EXSEL, Touch Point Training Certifications

• Database Certification – GTCC, Greensboro, NC – current

• Automation Certification – Commet Technology, Edison, NJ

• Network Professional Certification – Target Training Center Inc., Kenilworth, NJ

• Information Systems Programming Diploma – Lincoln Technical Institute, Edison, NJ

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