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Front Office Management

Location:
Nairobi, Nairobi County, Kenya
Salary:
To be paid the amount employees of my level are pa
Posted:
January 22, 2021

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Resume:

KIPTANUI CAROLINE CHEPKORIR

P.O.BOX. 437**-*****, Nairobi, Kenya

Telephone 070*-***-***

E-mail: adjmu6@r.postjobfree.com

PERSONAL DETAILS

NAME : KIPTANUI CAROLINE CHEPKORIR

DATE OF BIRTH : 31st May 1997

ID NUMBER : 37004052

NATIONALITY : KENYAN

MARITAL STATUS : SINGLE

LANGUAGE : ENGLISH & KISWAHILI

SKILLS & CAPABILITIES

Excellent in oral & written communication skills

Keen and attentive to details

Ability to work independently with minimal or no supervision

Ability to adapt well to different working conditions and in a diverse environment

Proficiency in Microsoft office suite, Ms Word, Excel E-mail & Internet.

GENERAL SKILLS

Excellent Computer Skills

Excellent interpersonal skills

Record keeping

Resource management

WORK EXPERIENCE

September 2020. : Strartostaff EA.

Oct2019 – Mar 2020 : Internship(Attachment)

Habib Bank AG Zurich -Industrial area branch

Achievements

a)Nil errors on processing bank instruments like cheque books

b)Efficient turn around rime in mail dispatch

c)Cross-selling bank products

d)Nil dropped calls at switch board

Duties and responsibilities

a)Processing, recording and issuance of cheque books to the respective customers/clients

b)Preparing Bankers cheques

c)Receiving/Stamping customers cheques, KRA payments etc.

d)Front office: receiving mails from the branches, recording them in the mail book and dispatching to the respective departments.

e)Recording and dispatching mails to the respective branches

f)Assisting customers/clients in filing cash and cheques deposit vouchers

g)Switchboard: manning the switchboard and making calls on behalf of the staff members as well as maintaining correct contacts record

h)Clearing dispatch: cross-checking all the physical outward clearing cheques received and arranging them serially.

i)Maintaining and ensuring that the reception area and the rest of the office are kept tidy at all times by liaising with the support staff

j)Keeping proper filing system for easy retrieval of documents.

k)Undertaking other duties as assigned from time to time.

EDUCATIONAL BACKGROUND

July 2018- 10th March : Diploma in Business Management

Kenya Institute of Management

March -June 2018 : Certificate In Business Management

Kenya Institute of Management

Jan 2014-Nov2017 : Kenya Certificate of Secondary Education

Mema Secondary School

Jan 2012- Nov 2013 : Kenya Certificate of Primary Education

Sasumua Primary School

Jan 2005-Nov 2011 : Losibil Primary School

HOBBIES

Gospel music, Serving God, Learning foreign languages

LANGUAGES

English & Kiswahili fluent in both written and spoken

REFEREES

1.Alex N. Chege

Lecturer, Kenya Institute of Management

P.O. Box 43706 - 00100 Nairobi, Kenya

Cell Phone: 071*-***-***

2.Hebisha Moraa

Cell Phone: 079*******

3.Pastor Reuben Walufu

Kenya Revenue Authority

P.O.BOX48240-00100

Cell Phone:072*-***-***



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