PERSONAL INFORMATION

Education: Studying third year in Business Administration – Human Recourses Management at Algonquin College. 09/2017- Present

Graduated from St. Patrick's High School High School Diploma 06/2016

Linguistics: English, Arabic (mother tongue)

SKILLS AND QUALIFICATIONS

Strong computer literacy

Very capable photographer

Good interpersonal skills, ability to interact comfortably with diverse cultures

Customer Service

EMPLOYMENT HISTORY

Receptionist/ Administrative Assistant 11/2017 – Present

Valley Stream Retirement Community by Revera

Answer incoming calls

Scan documents into database

Greet and direct residents and guests and answer their questions

Fax and photocopy documents

Pick up and sort internal mail

Stamp, deliver and maintain mail machine for external mail

Listen to Residents complains, suggestion and solve problems in a satisfying way

Update phone and distribution lists

Maintain a clean, safe, fully stocked and well-organized reception area

Redirect calls as appropriate and take clear, concise messages when required assist and direct all visitors;

Prepare packages and arrange courier pick up

Keep reception area clean, safe, and well organized;

Complete and assist with small projects as required by other departments

Update residents’ information in Residential property management software (Yardi)

Supporting the Branch Manager to ensure that financial goals and objectives are met or exceeded while ensuring full compliance on all Adecco policies and procedures

Maximize the level of service, encourage relationship building and provide cost effective service solutions to customer demands.

Enter invoices in Payroll Software (JDE)

Screen residents, staff and visitors at entrance with standard screening questions during pandemic.

Recruitment Assistant 10/2019-01/2020 Adecco Groups, Kanata Branch

Assisting with the recruitment of temporary employees for open job opportunities in Ottawa;

Working with temporary associates through the prescreen phone calls, interviewing, testing as well as verifying references;

Supervising temporary associates on assignment, coaching and counseling when required;

Search for candidate through Bullhorn.

Office assistant 03/2017- 06/2017

The Ministry of Attorney General at The Office of the Public Guardian and Trustee

Maintain office equipment such as copiers and printers

file documents to clients’ files.

Perform document photocopying and paperwork distribution tasks

scan documents into database

Office assistant 01/2017- 03/2017

QuickStart Early Intervention for Autism

Maintain office equipment such as copiers and printers

Type and edit correspondence

Perform document photocopying and paperwork distribution tasks

scan documents into database

Marketing 03/2016 – 05/2016

Weed Man Lawn Care

Went door to door selling lawn care service.

Achieved 60 leads.

Coordinate with team members and associates.

VOLUNTEER HISTORY

Front Office Receptionist 10/2016 -1/2017

Harmer House

Answered phone calls.

Prepared and sold coffee to residences.

Open the door for residences and guests; welcome guests.

Period Tutor

St. Patrick’s High School 09/2015- 01/2016

Help ESL students during spare period

Rattle me Bone Race

General Hospital 10/2015

•collaborated with team members to organize the Zombie area

Soccer Game 08/2015

•aided to organize the event

•Provided Face painting

Period Tutor

Al Rahma School - W.E. Gowling Public School 06/2014-06/2016

Worked with Kg- grade1 children providing instruction in various subjects.

Muslim Association Community 07/2013

Events Volunteer

Aided in set up for event.

Aided in preparing and distributing food.

Supervised children at play.

Communicated with fellow volunteers and event coordinators.

References Available upon Request

Contact this candidate