SAP Implementation Consulting & Supply Chain Professional
Resume:
TERONE R. O’NEAL, MBA
Columbus, Ohio Home: 502-***-**** *****.****@*****.*** linkedin.com/in/teroneoneal
B2B SALES / MARKETING EXECUTIVE MANAGEMENT MARKETING ENTERPRISE ACCOUNT EXEC. & CONSULTANT
Sales / Marketing Executive; proven revenue generator in all market conditions with consistent track record of driving revenue goals through ability to build long-term service agreements with clients, build new territories and expand current client base by forging quality relationships; strong sales leader and innovator with excellent relationship-building skills, able to develop talent within the sales team and the capacity to generate creative ideas to resolve challenges. I’m experienced implementing and administrating; ERP, CRM & SCM in SAP and Microsoft Office 365.
AREAS OF STRENGTH
Creative/Strategic Selling
Major Account/National Sales
Client Maintenance/Retention
Strategic Business Planning
Program Development & Implementation
Planning/Market Analysis
Development of a CRM database
C-Level Suite Relationship Building
New Market Identification
Relationship Management
Client Communication/Mgt
Supply Chain Systems
SAP Consulting
Public/Media Relations
Consultative Selling
Job & Workforce Development
Sales Presentations
Client Analysis
Management
Customer Service
Profit & Loss Management
Research & Forecasting
PROFESSIONAL EXPERIENCE
UNIVAR SOLUTIONS, USA 2019-Present
SAP Consultant & Supply Chain Professional Business Process Expert
Responsible for site preparation, conducting end user training, validating site readiness, ensuring post go-live adoption and retraining of software functionality.
Works collaboratively across various levels and functions to resolve and prevent issues - Acts as the liaison between business and technology.
Trains and supports Ops employees in TM, MM, LE, LO, LE, SD, PP for a successful go live System Testing, i.e.; conduct system testing per defined testing scripts, Identify gaps, End Users Acceptance Testing (UAT)
Lead the end-users support to answer questions & resolve problems at a specific site / location Identifying key reports / metrics for site management to monitor project execution
Excellence in Action Award Winner
COMMAND ALKON, Columbus, Ohio 2017-2019
Sales Support Specialist (Independent Contractor)
Responsible for providing support to the sales team and customers during the sales process
Oversaw implementation software Mirosoft365 CRM conversion
Responsible to assist customers resolve sales-related issues in a timely manner
Responsible for tracking sales leads contract generation, new accounts auditing and data entry
Partner with our experienced Account Executives to help fill their pipeline and develop your skills
TNT SERVICES, Columbus, Ohio 2015-2017
Commercial Sales Manager –Indianapolis, IN
Managed, established and maintained business relations with general contractors, architects, dealers, distributors and customers
Managed Implementation of software implementation of Salesforce
Increased sales by 80%
Managed property and facilities managers on the C-Level Suite
Developed new training materials for onboarding
METTLER-TOLEDO, Columbus, Ohio 2012 - 2014
Lab Inside-Sales Support Specialist (Independent Contractor)
Managed products, services, and solutions to small, medium to large accounts
Oversaw implementation software SAP (CRM & ECC) conversion
Managed our 1st and 2nd Tier Dealer Networks
Built key account relationships development
• Generated new business and sustained current accounts
• Met or exceeded sales goals and average between $2-3.5 million in annual sales.
• Assisted with the SAP (CRM & ECC) conversion
KRAFT FOODS NORTH AMERICA, Groveport, Ohio 2009 – 2012
Marketing / Sales Portfolio
Oversaw sales accounts for the southern part of Columbus, OH – including the Giant Eagle, Kroger’s, Wal-Mart,
and Meijer’s;
Managed a 500+ client base and multi-million dollar territory for the DSD portfolio
Delivered outstanding customer service to retailers by ensuring that stores were serviced in timely manner
Managed National and Key Accounts with a recurring revenue of $3.5 million to $5.4 million annually
Sold programs to enhance customer growth
Created weekly and monthly store sales projections
Collaborated with Senior Management to resolve customer issues
Served as first-line problem solver between retail management and Kraft
Increased sales by 20% over previous year and hit all sales targets by building customer relationships
Utilized public relations skills to restore relationships with some 70 retail managers through face-to-face meetings and facilitated the sales growth
Averaged $2M in total monthly sales for 2010, exceeded sales quotas by $500K for each month
SYSCO, Louisville, Kentucky 2003 – 2009
B2B Business Development & Marketing Manager
Serviced University of Louisville hospital, Kentucky State University, Ashley Furniture, and local chain restaurants in Kentucky and Indiana by providing food/bar supplies, equipment, dinnerware, and janitorial resources.
Met or exceeded all quotas throughout tenure, averaging more than $1.5 million in annual sales.
Managed and mentored teams while generating sales over $1.5 million in sales per territory.
Grew sales territory by 71% (from $60K to $200K) first year on the job, significantly surpassing 10% annual corporate growth goal by enhanced line of business penetration into the C-Suite
Tripled corporate annual sales goal of $280K to $980K.
Generated 65% increase in new business from 2005 to 2007
Maintained 75% account retention, exceeded company average by 55%.
Top quarterly revenue producer seven (7) of first 18 months
EDUCATION
INDIANA WESLEYAN UNIVERSITY – Marion, IN -MBA Healthcare Management Emphasis
INDIANA WESLEYAN UNIVERSITY – Marion, IN -BS in Business Management
PROFESSIONAL DEVELOPMENT
Dale Carnegie Sales Advantage Course
Sysco Midwest Region Sales & Marketing training, Phase I & II
Manager Training – Lowe’s Home Improvement
TECHNICAL SKILLS
MS 365/Office, Jira, Baan, SAP (SCM, ECC & CRM), Windstar, Salesforce, SAM, InFor, UVX, Dovetail, CompTIA A+
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