TODD WOODRUFF
Phoenix, AZ adjmmr@r.postjobfree.com 602-***-****
P R O F I L E
Action oriented HR executive, with proven expertise in leading change and building best in class HR teams. Known for ability to lead innovative HR strategies that bring financial wins to the organization. Trusted to approach the HR function from a commercial perspective, quickly pivoting between vision, strategy and action. 20 years of global leadership in the fields of hospitality, facilities and service operations.
HR Policy Creation and Implementation Diversity Leadership
Corporate Restructure & Development L&D Leadership
HRIS Implementation and Governance
Talent Acquisition & Development
Compensation & Benefit Strategy
Acquisitions and Mergers
Succession Planning Executive Coaching
P R O F E S S I O N A L E X P E R I E N C E
Sodexo USA, Gaithersburg, MD 2009 - Present
Vice President of Human Resources, Sports & Leisure North America 2015-Present Leadership and oversite of segment HR function and HR national team, reporting directly to CEO. Segment focus on F&B/facilities management in leisure/sporting venues as well as airline lounges for multiple global airlines, total operating revenue of $800M, 6.5% EBITA, total headcount of 10,000+. Led HR team of 13 mgrs.
Working in partnership with CEO to plan and manage national team re-org
Fostering strong relationships within team, clients and client HR Leadership
Maintained 14% YOY contract growth
Managed 12% decrease in frontline attrition between 2018-2020
Successfully increased employee engagement 11 points 2014 -2016
HR Exec Sponsor for Sodexo HONOR (Armed Services) diversity group (ERG) Sr. Director of Human Resources, North America/Caribbean 2009-2015 Directed international HR team of 22 overseeing comprehensive HR operations for US and Caribbean. Key member of North American Executive Leadership team with dual reporting lines to US CEO and global Chief Human Resources Officer.
Decreased frontline employee attrition from +100% to 56% (2009 vs 2014)
Increased employee engagement 16 points between 2009-2014
Overhaul of Talent Acquisition program including implementation of new ATS technology and national team territory structure
Successfully managed union relations in both US and the Dominican Republic
Implemented multi-media/blended learning frontline training program and learning path for frontline career progression
Developed partnership with Global Diversity Networks, linking local employees to global diversity/affinity organizations and creating local diversity forums
Wrote and submitted a successful grant for the expanded skills training of incumbent workforce, fully utilizing $1.2 million in funds from Louisiana Workforce Commission Tavistock Restaurants, Austin, TX 2007 - 2009
Director of HR/People
Directed HR, Recruiting and Training for rapidly growing restaurant concept consisting of 25 units and 1500+ employees. Led team of 6 specialists.
Decreased recruiting and training costs by 22% YOY
Developed standardized job descriptions and salary bands and grades
Developed and administered Annual KPI and incentive plans
Oversaw centralization of field Training functions
Developed and administered standard operating procedures for onsite HR/Training Macquarie Leisure/M.E. Entertainment, Dallas, TX & Sidney, AUS 2004 - 2007 Director of Training and Development & Recruiting
Directed multiple functions within HR for emerging international brand. Primary responsibilities included: Training and Development, Recruiting and Employee Relations. 1800+ employees. Lead team of 7 HR specialists.
Developed and implemented both corporate support center and field HR SOPS
Developed and implemented 360-degree feedback program
Developed and directed Corporate University/Leadership training program consisting of 4 seminar- based trainings and developmental one-on-one coaching (32 graduates)
Developed and implemented cultural/diversity initiatives
Designed and implemented progressive skill assessment testing program
Developed and implemented multimedia training programs for 11 venue-specific programs The Innis Company, Dallas, TX 2002 - 2004
Sr. HR Consultant
Salt Lake Olympic Committee, Salt Lake City, UT 2001 - 2002 Manager of Human Resources, Olympic Village
Western States Management (Marriott), Salt Lake City, UT 1996 - 2001 Sales, Management, HR Generalist, Trainer
Full-time and part-time, various schedules while attending and personally funding university studies E D U C A T I O N / R E C O G N I T I O N / A F F I L I A T I O N S Continuing Education, Human Resource Management 2010 Tulane University, New Orleans, LA
M.S. Human Resource Management 2001
Utah State University, Logan, UT
B.S. Psychology, Organizational Development 1999
Weber State University, Ogden, UT
Gulf-South, French/American Chamber of Commerce, Executive Board Member SHRM, Active Member, Former Counsel Board Member
ASTD, Member and Former Discipline Mentor
CHART, Counsel of Hotel and Restaurant Trainers, Regional Committee