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Employee Relations Resources Manager

Location:
Brewster, NY
Posted:
January 22, 2021

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Resume:

Lynda Moran Relocating to Dallas /Ft. Worth area

adjmla@r.postjobfree.com 914-***-**** linkedin.com/in/Lynda-moran

Human Resources Executive

Human Resources executive and benevolent change agent with strong analytical acumen. Builds the strategic C-suite partnerships that transform organizations, while providing HR functional leadership to employees and managers.

Saves money by optimizing process in HRIS systems and strong vendor negotiation. Expertise in developing human capital plans that promote enterprise business growth areas. Strategic eye for cost containment on talent and benefits, without sacrificing quality. Known as a “fixer” and reliable HR resource for executive management, influences enterprise decision-making with sound data and risk mitigation. Trains and fosters a solutions-oriented culture where all employees feel valued and empowered. Personally vested in continuing to evolve inclusive leadership and the professional development of internal talent.

Strategic HR Business Partner – Transformed to a “pay for performance” culture, boosting productivity.

Compensation – Researched and executed a salary equity project, reducing turnover from 36% to 22%.

HRIS Tech-Savvy – Researched and directed an RFP process through selection, training, & implementation.

Benefits Administration – Reduced planned healthcare premium increase of 18% to 1.5%, saving $165k.

Employee Engagement – Established employee-based advisory committees; Fostered safety culture reducing incidents.

Full-Cycle Recruitment Strategy – Created sourcing program for “hot jobs,” eliminating need for agency, saving $80k.

Key Skills

HR Strategy Compensation & Benefits Organizational Development HR Policy Design & Administration

Operations Management (multi-state) Payroll Management Employee Relations Leadership Coaching

Diversity & Inclusion Labor Laws (Multi-State) Training, Development & Facilitation Talent Acquisition & Retention

Compliance Safety & Workers’ Compensation Change Management Succession Planning

HR Tech Platforms (HRIS, Payroll & Training): ADP, Oracle, PeopleSoft, Healthcare Pro, Healthcare Source, Paypro, Relias

Professional Experience

FOUR WINDS HOSPITAL, Katonah and Saratoga Springs, NY March 2020 - Present

Inpatient and outpatient mental health treatment services for children, adolescents and adults. 1100 employees.

Human Resources Director

Oversight of Human Resources Operations for two hospital locations with 12 direct reports.

MEADOW RIDGE, Redding, CT December 2014 – June 2020

Independent, assisted living, and skilled nursing community for ~600 adults 62+with world-class amenities and 382 employees.

Human Resources and Operations Director, with operational oversight of multiple departments

Develop and implement strategic HR plan with 16 direct reports (3 in HR). Manage $13.5M payroll and $1M HR budgets.

Optimize people and improve organizational performance. Successfully manage cultural change and organizational transformation with a transparent approach. Restructured the Human Resources department and redeveloped HR programs.

Strategic Leadership

Align human capital planning with business strategy to support growth, as primary HR resource.

Moved leadership to a budget-based calculation for employee staffing levels.

̶Developed employee control hours and position management.

̶Implemented metrics to ensure FTEs, salaries, and annual increases aligned with budget.

Restructured compensation to improve internal equity and external competitiveness. Created position bands and wage caps.

Negotiated annual health care premiums down from a forecasted 18% increase to 1.5%, a savings of $165k.

Built consultative leadership role and collaborative relationships to share best practices, with HR departments within management company, Life Care Services (LCS), serving 140 locations and 35,000 residents in 31 states.

Staffing Strategies & Employee Engagement

Provide expert analysis and direct talent management, recruitment strategy, annual compensation process, performance management, and change management.

Develop programs for employee engagement, organization diagnostics/design, and employee relations.

Increased retirement plan participation rate by 50% and fund value by $1M.

Developed and implemented a full-cycle talent management strategy.

̶Eliminated agency use for RN and CNA positions, which reduced expenses by $80k annually.

̶Reduced employee turnover from 36% to 22%. Increased employee satisfaction with enhanced training and development, benefits, compensation, and employee appreciation programs.

Restructured performance management creating a “merit-based” compensation structure.

̶Transitioned the organization to a "pay for performance" culture, with a common review date.

̶Increased review completion from 68% to 92%; provided performance objectives for leadership.

Instituted mechanisms for tracking performance to maximize talent, position planning, and succession planning.

Risk Management/Compliance

Manage corporate compliance and employee relations’ issues: investigation, conflict resolution, & disciplinary action.

Administer policies and monitor legal compliance for Fair Labor standards, discipline/grievance procedures, and applicable local, state, and federal regulations.

Reduced annual expenses by effectively managing EEOC/DOL charges, workers’ comp and unemployment claims.

Researched, vetted, and implemented eLearning Compliance training platform Relias.

̶Developed communication programs to identify and resolve information gaps.

̶Facilitated department-specific training goals and objectives.

Established and implemented Safety, Health, and Environment programs, exceeding established safety goals.

̶Effectively reduced workers’ compensation claims by 78%.

̶Reduced OSHA-reportable accidents by 37.5% and reduced lost time by 82%.

Resolved an IRS Employee Shared Responsibility payment from $300,000 to zero.

Organizational Effectiveness

Provide effective coaching and support to all levels of the organization.

Oversee HR administration in policy review, disciplinary actions, terminations, and training and development.

REGIONAL NETWORK NEWS (RNN), Rye, NY August 2014 – December 2014

Human Resources Manager – Oversaw daily HR operations for this multiplatform content producer and news network.

JEFFERSON’S FERRY, South Setauket, NY October 2012 – May 2014

Not-for-profit, full-service Assisted Living and Retirement Community with Long-Term Care (LTC) onsite, and a diverse workforce.

Human Resources Manager and Corporate Compliance Officer

Developed and ran full-service strategic Human Resource department supporting 350 employees and budget of $2M. Reported directly to COO and CEO for management of all HR initiatives and $9M payroll/staffing budget with department head oversight.

Designed salary structure, staffing plans, career progression, increases, and bonus allocations.

Coached and advised all staff levels from senior leadership to managers on employee relations and performance issues.

Managed overall performance planning, management, and improvement.

Managed corporate compliance and employee relations’ issues.

Maintained the employee benefit programs, assessing benefit needs, negotiating benefit contract renewal, and recommending benefit enhancements to the CEO.

̶Planned and implemented employee open enrollment. Included employee communications, Health & Wellness Fair, benefit training and info sessions, individual and group meetings for employee benefit review and selection.

Delivered talent management strategy with workforce planning, recruiting, hiring, training, and development.

̶Filled over 100 positions, while reducing time to fill and cost-per-hire.

Collaborated with Senior Leadership Team to identify training needs and spearheaded internal training programs.

Developed company personnel policies, employee handbook, procedures, and programs.

Researched, selected, and negotiated new HRIS platform, ADP.

SAVATREE, Bedford Hills, New York July 2011 – October 2012

Human Resources Manager

PHELPS MEMORIAL HOSPITAL, Sleepy Hollow, New York November 2009 – July 2011

HR Generalist / Recruiter

Education

MS, Human Resources Management Mercy College, Tarrytown, NY coursework completed

Graduate Certificate Program: Long-term Health Care Management Certification UCONN, Hartford, CT

BBA, Business Administration, Management – Human Resources Western Connecticut State University, Danbury, CT

Human Resources Studies Certificate Cornell University – School of Industrial and Labor Relations, New York, NY



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