Post Job Free

Resume

Sign in

Office Manager

Location:
Delhi, India
Posted:
January 22, 2021

Contact this candidate

Resume:

BRIJ ANAND

Mobile : +91-981******* ~ E-Mail : adjmkd@r.postjobfree.com

Result-oriented professional with 25 years of experience; targeting senior level assignments in Administration / Facility Management / Logistics with an organization of high repute Profile Summary

Professionally skilled and experienced in all aspects of monitoring all facility management processes including but not limited to transport, space planning, lease management, office infrastructure, furniture & equipment, office stationary, housekeeping services, safety & security, pantry, dispatch services, procurement, vendor management, AMC development

& tracking, event management

Project Management, Infrastructure Management, Facilities Project Management, Government Liaison, Facilities Development

Proficient in development, implementation, evaluation & modification of administrative policies & procedures to optimize resource & utilize capacity across various functions

Developed and leveraged analytics, prepared forecasts and budgets on performance, viz. analysis of profit, cost, material consumption & business future plan using statistical analysis which enabled senior management decision-making

Expert in Physical verification of assets.

Managed teams and participated in engagement and retention initiatives including, new hire formalities, employee activities, coaching, training and development and annual performance evaluation.

Leadership Competencies Integrity & Trust, Customer Focus, Perseverance, Learning on the Fly, Self-Development, Priority Setting, Informing to the required stakeholders

Core Competencies

Facility Management Administration Logistics

Procurement / Vendor Management Team Building & Leadership Analytics / Budgeting / Cost Control Relationship Management

Organizational Experience

March 2018 to May 2020 with ANI Technologies Pvt Ltd (OLA) as Senior Manager

Managed North region Facility Management / Administration / Logistic for 4 states and 53 office locations.

Provide coaching and guidance to my team in the performance of duties and functions for their respective responsibilities. People leader role wherein 11 team members reporting.

Managed 4 lacs plus sq feet area (office / Yards / Charging Station / Parking / Kiosk Airport)

Ensuring timely and accurate monthly analytics along with Monthly / Quarterly Reporting and MIS for PAN India Admin expenses.

Effectively managing the Unrest, strike, legal notices

Travel and Hotel accommodations

Effectively managing the engineering services, I.e HVAC, Electrical, UPS, HUB/ Server room, BMS, Fire systems

Ensured office environment created a clean, work conducive and collaborative environment

Ensured compliance with statutory regulations on fire, health and safety standards. Building and infrastructure upkeep including civil, plumbing and fire safety

Coordinate and facilitate internal and external audits relating to facilities

Ensured all safety procedures, including Employee Health & Safety (EHS), Crisis Management/ Business Continuity and Emergency Procedures are maintained at all times.

Lease Management for PAN India 175 location's which includes new, renewal and termination of lease premises

Collaborated with PAN India (175 plus locations) security to deliver a safe and secure environment for employees and company assets

Working closely with Legal Team to get the all compliance in place

Cost effective managed Facilities Project Management and Facilities Development

Managed the Housekeeping, Maintenance, Security, Bouncers contractual manpower. Procurement / Payment process for the department. Managed vendor contracts, upgraded services, Lease management, established preventive maintenance programs and coordinated with related government agencies to ensure compliance

Event management and VIP/ Senior Leadership visits and managing all adhoc arrangements (Travel, Security etc)

Meeting all compliance requirements (GST/ Display Board / S&E / Fire & Safety)

Consolidation - assisting in consolidation of premises plan as per Business Needs and Exploring opportunities within exiting offices for maximum space utilization

Highlight:

Independently managed Annual event wherein 3K employees and family members attended event at Bangalore from PAN India and abroad locations. This includes Travel (Air/Road), Hotel accommodation, Security arrangements

Successfully cleared the outstanding of old dues of vendors for value more than 5 cr after joining.

Effectively got the saving in closer/Shifting/Opening of many offices/ Yards.

Effectively managed all type of Transport arrangements

100% Physical verification of Admin Assets for PAN India locations

Got promotion to next level within 1 year of completion of services

Managed Adhoc visit of CEO with investors within time period of 1 day.

All unrest/strike at office premises been handled effectively with no loss to employee and property. Previous Experience

August 2002 – March 2018 with American Express, Gurgaon as SDL

American Express Facility housing >6000 employee with a 24/7/365 operations

Oversee smooth functioning of a 24/7 cafeteria facility, working with multiple vendors to deliver a reasonable cost, good quality food and beverage service

Ensured office environment created a clean, work conducive and collaborative environment

Delivered a 24/7 employee transport service against a back drop of high employee expectation and focus on cost reduction

Managed the horticulture and pest control services

Managed vendor contracts, upgraded services, established preventive maintenance programs and coordinated with related government agencies to ensure compliance

Monitored STPI & Custom/Excise; dealt with said offices to meet compliance requirement for Export Orient Units (EOU) and managed duty free fixed assets clearance, de-bonding and inter unit transfer of goods

For the transport vertical ensuring compliance with all safety standards. Governance of KPI and tracking SLA through various MIS and reporting tools. Involvement in strategic decisions and automation of transport system.

All Cost control, keeping budgeting and focusing on process improvements to reduce operating costs.

Maintain a regular connect with leaders/ business SPOC to know the pulse and work on areas of concern

Manage a diverse team of employees and contractors, encouraging them to operate with a growth mindset.

Manage a large group of Transport vendors and regular connect with them on monthly basis

Ensured timely Procurement of all consumables for the facility e.g. washroom and pantry requirements, stationery etc

Collaborated with global security to deliver a safe and secure environment for employees and company assets with Optimization of guard utilization

Managed vendor contracts, upgraded services, established preventive maintenance programs and coordinated with related government agencies to ensure compliance

Highlights:

Recipient of American Express Blue Box Award in 2007 for contributing towards the successful relocation and merging of

>10,000 employees from two locations to one

Steered multiple employee initiatives such as Good Citizenship, Foundation Day Celebrations and other Employee Value Proposition initiatives to drive employee retention, engagement and satisfaction

Recognized for reducing No Show rate regular report sharing with top leaders and meeting with top defaulter along with their leaders which resulted in cost save.

Initiated multiple transport feedback sessions with employees / drivers driving process improvements October 2000- July 2002 with Venture Infotek Global Pvt. Ltd., New Delhi as Assistant Manager Highlights:

Attained Versatile Employee Award for driving innovation & satisfaction during discharge of official duty by adding value in system integration testing of CQ Project

Headed all administrative functions independently of 4 offices at Delhi, which includes Software Development Division, Operation Division, Sales & Marketing Division and Call Centre

Managed house-keeping services, security services, pantry, dispatch services, procurement of capital equipment’s, office stationary, vendor management, negotiations, and AMC for day to day operations.

Minimized printing cost of stationary & consumables by 25% by taking approaching direct vendor and not the trader who take supply the material on high profit

Ensured arrangement for Conferences and Exhibitions for the launching of companies new services to clients

Led event management, employee engagement initiatives & coordination with consultants etc.

Played a major role in managing Sales Tax Case at Lucknow and releasing goods seized by Sales Tax through order from High Court

Arranged space for ATMs at best sites in Delhi, Gurgaon and Noida

Liaised & coordinated with Embassy for VISA, MTNL, MCD, DVB, NDMC, UPSE & BSNL, STPI / Customs, other govt. & insurance agencies for obtaining various licenses / clearances May 1995 – September 2000 with Escorts Finance Ltd., New Delhi Growth Path: Joined as junior executive and rose to the position of Assistant Manager – Administration in 5 years Highlights:

Centralized courier services and printing of stationary at Head Office for all branches in India which reduced the cost by 35%

Played a key role in approving Electric Load in Connaught Place area which resulted in reduce of Genset cost

Arranged / developed the land (6156 sq. mtr.) in NOIDA for office

Reduced the cost of consumables by 25% by purchasing material from wholesaler rather than trader and utilising material within quality & cost parameters

Managed & maintained office infrastructure, furniture and equipment including all administrative activities like vendor management, dispatch management, travel management, procurement of stationary and other assets

Showcased excellent liaison & coordination skills by liaising with MTNL, DESU, NDMC, UPSE and other government authorities

Independently arranged all India Budget Conference at Jim Corbett Park, Sariska and Fixed Deposit Annual Meet at Agra Education

B.Com. from Delhi University in 1995

Diploma in Systems Management from NIIT, New Delhi in 1995 Personal Details

Date of Birth: 17th April 1972

Languages Known: English, Hindi and Punjabi

Address: 29-A, AD Block, Shalimar Bagh, New Delhi-110088



Contact this candidate