Project Manager

Prachi Agrawal

Columbus, OH and Remote • 706-***-**** • adjme2@r.postjobfree.com

PROJECT MANAGER BUSINESS ANALYST

CAREER OVERVIEW:

●9+ years of experience working on IT projects and programs

●Deep knowledge and strong understanding of people management, e-learning, HRIS, Consulting, Project management, Business Analysis, Skilled in Agile, Kanban and waterfall methodologies

●Strong analytical, planning, strategy, time management and leadership skills

●Budgeting & calculating cost projections of program/projects

●Excellent people and conflict management skills, implementing communication plans ERP level

●Proven experience in collaborating with and handling multiple vendors & project teams

●Experienced in interacting with and presentations to Director & VP management

●Strategy for Organization’s change management for communication company wide

SKILL SET: Project Management Independent and Team Work Problem Solving Research and Analysis Written and Verbal Communication Documentation Flexible Adaptable Time and Task Management Growth Mindset Self-Motivated Focused I Attention to Detail Process Knowledge Quick to Master Applications and Process I Business Process Reengineering

TOOLS:

●Microsoft Suite: Projects, Excel, Word, PowerPoint, Visio, Outlook, Teams, Onedrive, One Note, Planner

●Remote Collaboration: Email, Phone, Video-conferencing (Skype, GoTo Meeting, Zoom, Chat, Google-Meet), SharePoint, Dropbox, Google Suite,

●PM tools: Trello, MS Projects

●Project Management Competencies: Gantt Charts, Burndown & Burnup charts, Project tracking, Scheduling/ Cost Control, Contract Management, SLA’s, Dashboards, Resource Management.

SKILL SUMMARY:

Domain Expertise

E-learning, Recruitment, Telecom

Environments

Windows, Mac OS.

SDLC Methodologies

Agile/Scrum, Kanban, Waterfall, Hybrid

Business Management Tools

MS Office, JIRA, MS Visio and MS Office Suite, MS projects, MS teams, Trello, MS excel, Sharepoint.

PM Deliverables

Created/ Revised/ Executed the following:

Project Analysis & Planning, Process Maps, Business Process Models, Requirements Specifications, Scheduling, Execution, Monitor progress, User Acceptance Testing, Budgeting, Risk Management

Business Skills

JAD Sessions, SWOT Analysis, GAP Analysis, Impact Analysis, Change Management, Conflict Resolution, Project Planning.

Professional Summary:

Humanity's Team e-learning, Columbus, OH - Business Analyst/Project Manager (Oct 2016 – Present)

Selected Contributions:

●Liasoning with business defining scope and prepare business case of the project presenting better understanding of system on a high level and its business value

●Conducted GAP analysis to understand the limitations of existing systems and evaluated the benefits of new systems

●Assisted in modeling AS-IS and TO-BE workflow

●Conducted JAD Sessions and interviews with the business users, product owners, to understand the required changes in the new system and its effect on the present system/ processes

●Documented Functional Requirement Document (FRD) and System Requirement Specification (SRS) to confirm application requirements by obtaining stakeholder sign off

●Actively participated in plan setup and incorporated them in Business process re-engineering, Business process modeling using Use Case Diagrams, Activity diagrams and Sequence diagrams using MS Visio, development done is MS. Visual Studio, converting user stories from the data gathered, developing the artifacts into solutions basis the information provided

●Write acceptance criteria, assisting with the development of acceptance criteria; used MS visio, powerpoint to develop mockups/ artifacts

●Developed scenarios, lead and participate in the QA testing

●Led and participated in UAT, mapping users tests to traceability matrix,

●Define project requirements, quality standards and timeline

●Develop and manage schedule to monitor and track progress

●Define specific activities to be performed to produce project deliverables

●Proactive in determining delivery problems and ensures intime reporting for better execution of project

●Reporting regularly to the stakeholders through gantt charts, burndown charts, powerpoint presentation

●Resource Management - evaluating needs of the project and Staffing and Team Management

●Develop spreadsheets, diagrams and process maps to document needs

●Interfacing with SMEs and vendor coordination for meeting required quality standards.

●Handling multiple projects and ensuring smooth execution and on time delivery

●Assessing Business Reporting Requirements and Feasibility Analysis

●Tracking Project Deliverables and ensuring completion on or before planned timeline and budget.

●Risk and Issues tracking and closure

●Measure project performance using appropriate tools and techniques. Report and escalate to management as needed

●Weekly/Monthly Project status reporting to all key stakeholders

●Create and maintain comprehensive project documentation

●Managed Agile methodology using Trello

●Coordinate internal resources and third parties/vendors for the flawless execution of projects

●Ensure that all Incidents and Service request are analyzed and necessary actions are taken for their closure

Info-Edge India Ltd, India - Project Manager/ Business Analyst - Shared Services ( 2014 – 2016)

Responsible for Business Analysis and Project Management for implementation of a new ERP system across all aspects of the company. This included developing a detailed project plan, SOPs and Executive

communication on the status of the implementation. Responsible for working and collaborating

with vendors to define the processes to fit the specific business needs. This project had 5 phases, ERP system was launched with different modules of HR : Talent Acquisition, Onboarding, Leave Management Module, F&F module, Finance and Mediclaim.

Selected Contributions:

●Assisted in defining scope and prepare business case of the project presenting better understanding of system on a high level and its business value

●Conducted GAP analysis to understand the limitations of existing systems and evaluated the benefits of new systems

●Assisted in modeling AS-IS and TO-BE workflow

●Developing Organization change management communication strategies as per the leading industry standards

●Manage communication planning, development, distribution and feedback mechanisms with specific stakeholder groups for implementations

●Liaison with multiple project teams and stakeholders and development teams for better communication between them

●Conducted JAD Sessions and interviews with the business users, product owners, to understand the required changes in the new system and its effect on the present system/ processes

●Documented Functional Requirement Document (FRD) and System Requirement Specification (SRS) to confirm application requirements by obtaining stakeholder sign off

●Actively participated in plan setup and incorporated them in Business process re-engineering, Business process modeling using Use Case Diagrams, Activity diagrams and Sequence diagrams using MS Visio

●Creating surveys for gathering feedbacks, interpreting the results, developing strategies to get the work flow work better

●Facilitated and time boxed scrum meetings including Backlog refinement, Sprint planning, Daily stand-ups, Sprint review and Retrospective meetings

●Tracked team velocity and sprint progress by maintaining Sprint Burn down and Burn up charts

●Involved in data documentation from business requirements to assist development team in data modeling

●Developed scenarios, lead and participate in the QA testing.

●Led and participated in UAT.

●Define project requirements, quality standards and timeline

●Develop and manage schedule to monitor and track progress

●Define specific activities to be performed to produce project deliverables

●Proactive in determining delivery problems and ensures intime reporting for better execution of project

●Reporting regularly to the stakeholders through gantt charts, burndown charts, powerpoint presentation

●Resource Management - evaluating needs of the project and Staffing and Team Management

●Develop spreadsheets, diagrams and process maps to document needs

●Interfacing with SMEs and vendor coordination for meeting required quality standards

●Handling multiple projects and ensuring smooth execution and on time delivery

●Participated in negotiations with external vendors.

Deloitte Shared Services India Pvt Ltd, India - Consultant ( 2013 – 2014)

Scope: The scope of this project was to re-design and enhance the client’s website including Home page, Cart, Checkout, Shipping, Payment and Product catalog pages. The new system will enable them to enhance the customer experience from the wholesale store to the Web site by providing multiple delivery options and online purchase options.

Role:

● Performed GAP Analysis to understand the limitations of current system and feasibility of the future

system. Analyzed AS-IS and TO-BE systems to identify and validate requirements

● Elicited requirements through Interviews and JAD sessions with stakeholders, project owners and

business users. Performed Interface analysis and Document analysis to gather further requirements

● Analyzed and documented gathered requirements into Business Requirements Documents (BRD/HLD)

and System Requirement Specification (SRS)

● Actively participated in document reviews, plan setup, plan configuration and incorporated them in

Business process re-engineering, Business process improvements, Business process modeling using

Activity, Sequence and Process- Flow Diagrams

● Integral part of prioritizing the Product Backlog Items (Kano) and breakdown EPICS to User Stories for the development team to estimate the story points

● Maintained the Task Board that was referred to during the daily stand-ups that helped the team track the stories To Do, In Progress, Done and Accepted

● Worked closely with UI team in designing and finalizing the user interface with help of approved mockups

● Designed and developed Use cases diagrams, Activity diagrams and sequence diagrams in MS Visio

● Extensively worked with the QA team for designing Test plans, Test cases for the User Acceptance Testing (UAT) and Smoke testing.

● Assisted in System and Regression Testing for verifying and validating purposes

● Documented the Requirement Traceability Matrix (RTM) for tracing the test cases back to requirements

Thomson Reuters – Pangea3, India - Sr. Executive (Jun 2010 – Jun 2013)

Talent Acquisition and Business Partner for various business units, handling employee end-to-end lifecycle.

Selected Contributions:

●Talent Acquisition and Employee Partner

●Hiring from various LAW Schools

●Walk-in drives, employee referral, job postings etc.

●Minimum TAT for hiring with quality hires

●Reporting to the management directly for upcoming hiring needs and latest trends in market

●HR Dashboards – for TA and TE updates

●Specialize in rolling offers, negotiating, bringing the best talent onboard

EDUCATION:

Highest Qualification: Masters in Business Administration (CGPA-7)

Major: Human Resource Management

University: Amity University, India

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