Customer Service Sales

JOSE ZAMORA-LAJES

***** ***** **** ***** ****, CA, adjm6o@r.postjobfree.com

Phone: 510-***-****

(Please leave voicemail if I’m not able to pick up your call.) OBJECTIVE

To enter a job that is in the field of psychology, business, or related field EDUCATION

B/A in Psychology

San Jose State University

Degree

awarded

(5/24/2019)

● Major: Psychology

● Minor: N/A

● Related courses: child psychology, i/o psychology, abnormal psychology, psychology test and measures, advanced research methods and designs, clinical psychology

SKILLS & ABILITIES

Management

● Developed and implemented games and homework time for kids at an after school program

● Worked with students and parents to improve their behavior both at home and inside the classroom.

● Formed and solidified a strong bond between faculty, and students that will last for years to come

Customer service

● I leave an impression on customers when greeting them upon their Starbucks transactions

● Many of the customers I greeted became regular customers at our Starbucks location

● Built strong relationships among customers and co-workers while at my time Target

Reliability

● Always willing to cover someone’s shift when they call out or don’t show up

● Always shows up prompt and on-time for all scheduled shifts

● Willing to stay late to complete work/project and will come-in early when called upon.

Sales

• Able to work with a team to bring product(s) to consumer

• Ability to meet deadlines and make meetings on time

• Able to form a connection with every tender and transaction. Problem solver

● found ways to always appease customers when they bring a concern or are upset about something pertaining to their order EXPERIENCE

Clerk

Foodmaxx

● provide pristine customer service to all that walk in to our store

● help customers locate their desired food products

● Tender transactions and bag groceries when requested

● Break down grocery load and check Inventory

6/12/2015-

7/15/2016

After school leader

Our Lady of the Rosary

8/17/2016-

6/15/2017

● responsible for setting up homework time and outside play for kids in the 4th/5th grade

● maintaining an educational and recreational structure for the kids to follow

Cashier

Target

6/18/2017-

7/14/2017

● provide excellent customer service to everyone that entered through the store

● efficiently and correctly facilitate transactions

● help customers find what they needed or addressed their concerns Barista

Starbucks

Current job

2

● Provided seamless customer service while providing them with their coffee

● Make connections with customers to ensure that they leave happy or return for more.

● Tender transaction and maintain a clean work space Behavioral Technician

Trumpet Behavioral Health

● Implement a behavior-reduction plan with clients

● Build a repertoire with clients and clinicians

● Provide a therapeutic service to the clients

● communicate with parents and clinicians

Current job

3

Contact this candidate