TeganMarie Wells

**** ******* **** ***** *********, CA 94533

559-***-****

adjm4p@r.postjobfree.com

Experience

January 2018-March 2020

Green Valley Country Club - Service Industry Event Staff Bartender, event planner, hottest, server and Banquet specialist

● At the Green Valley Country Club I was a versatile employee and held the role of all service providing staff being trained in all areas to be proficient and grooming for management positions prior to the Covid 19 pandemic that abruptly put a stop to all events and employees have all been laid off since. I thoroughly enjoyed my position with the club and took pride in my work. I built solid relationships with my club members and their families as this club is a private golf course exclusively for the members, their family's and guests only. I took pride in the service I provided down to the smallest detail. I personally catered to the Tennis League and hosted their games and socials on a weekly basis adding my own personal touch that let my skills shine through propelling the demand for the members requesting myself to host their personal events they would schedule to have thrown at the club or privately at home. .

● My skills include but are not limited to, banquet service, casual and fine dining including set up and placement of decor and various food and beverages stations and proper table setting with upscale etticut. I am very familiar with the point of sale system we used as does many other restaurants in the industry. I am a bartender and event hostess for birthday parties, all holidays and special events as well as tasteful celebrations of life ceremonies. I am able to observe and predict the next request for a member or their guest and be able to make accommodations quickly and efficiently requiring little extra instruction. I work well with others and enjoy learning new ways to do things and I have no problem jumping in to help out another staff member even if they are in a different department than mine as we are all a team and our goal is to provide the best service possible for the enjoyment by members and guests of the club. October 2018 - Present

Grotki Services a subcontractor for CSC Security at the Oracle Arena in Oakland CA - Event Staff Part time

● The title for the Event staffing is called Security at times as there are positions that check bags and wand patrons at the metal detectors for weapons and other prohibited items. I 2

have worked those areas however I typically am requested to work in the VIP section of the Oracle Arena exclusively during the Warriors games.

● Neat appearance as well as a friendly and smiling personality is a requirement to be selected to have a position in the VIP area. To be selected you must arrive early, have an outward friendliness and positive attitude as well as flexibility for change and ability to time manage and work on your own as well as a team player

● My typical night during a Warriors game is a roaming position where I am entrusted with the freedom to walk around the VIP and restricted areas of the Oracle Arena to be a deterrent by my presence for misbehaving and set my eyes for real issues that may be a threat to anyone’s safety. In the areas I supervise besides the players and team owners there are celebrities who come for games. The ability to maintain composure and discretion is a must as well as being able to politely answer questions, give directions, usher, greet and hold pleasant conversation in an energetic fast paced environment.

● Personal time management and providing break relief for the other positions in my section. November 2017 - June 2018

Jack’s Git N Go/ Jack’s Catering 2011 J St. Tulare, CA 93274 - Customer Service, Food prep, Cook and Server

● Take counter and telephone orders for catering and immediate dining services for patrons and many large corporations in the Tulare area.

● Ability to speak clearly and take orders and follow directions with a smiling attitude and have the ability to upsale

● Full knowledge of the menu and availability at all times as it changed accordingly

● Food prep and flat top/fryer cook. My standard shift was the breakfast - lunch crowd in the restaurant. Food Prep began the day before and shift began at 4 am where I was incharge of the kitchen and began cooking on the flat top, stove and fryers to fill the hot case for the breakfast and lunch rushes.

● Ability to prioritize and manage time while putting the customers needs first as I supervised the kitchen area with fast paced enthusiasm and cleanliness.

● Catering services required pleasant appearance and attention to event attendees with anticipation of possible needs for drinks and ability to remember placement of tables for orders and services. Some Catering events were less formal and required a friendly face and neat appearance for set up of food, occasional plating and clean up. March 2011 - March 2012

California Highway Patrol, 1551 Benicia Rd. Vallejo, Ca 94591 707-***-**** Dispatcher

● Answer 911 Calls, quickly assess the level of emergency, create a call log and route to the proper areas of need while remaining professional and calm.

● Learn and have memorized the greater Bay Area Highways and cities and know how to use a Thomas Guide.

● Work independently and as a team player as well as working with other agencies and other contracted personnel.

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● Good time management and ability to prioritize.

● Extensive Computer training with customized systems April 2009-March 2011

PetersenDean Roofing & Solar, 209 Aldridge Rd. Vacaville, Ca 95687 916-***-**** Customer Service roofing / Solar / Administrative Assistant

● Customer Service Rep. for Roofing department included but not limited to; Answering and placing calls to and from Contracted Home Builders, warranty holding Homeowners and Paying Customers. Keeping record of calls, documentation for future reference for individual jobs, creating repair work orders, ordering materials and scheduling/dispatching repair personnel.

● Customer Service Rep. for Solar Division included, Data Entry and documentation on all things in regards to the sales, pre-installation preparations ie; Obtain Permits and coordination with Energy companies for area in which the installation would be done, Ordering materials, scheduling and dispatching personnel as needed throughout the solar process, work closely with out of area personnel and maintain good and thorough communication to be able to hit our targeted goals.

● Administrative Assistant allowed for me to be cross trained in other departments such as Accounts Payable. Duties included reconciling invoices, investigating any discrepancies and obtaining accurate documentation and records, generating reports and creating check batches once approved and signed off by management. Worked closely with approximately 30 Vendors including Management over the 500+ Employee Verizon Account records. August 2008-August 2009

Grocery Outlet, 200 Travis Blvd. Fairfield, Ca 94533 - Cashier/Merchandiser Part Time

● Grocery clerk cashier and customer service

● Merchandiser, produce department, dairy case and maintained store cleanliness. August 2005-March 2009

Allstate Contract Floors. Pittsburg, CA - Customer Service / Scheduling Manager

● Data Entry of all work to be performed once selected and received from the sales team. Required close attention to detail on all parts from material selection to diagram and installation instruction.

● Keep and maintain thorough documentation on each individual job from start to finish for future reference.

● Build and maintain healthy relationships with builders, vendors and installation teams. Scheduling of all work to be performed and assigning crews based upon location, skill and needs set per individual job.

● Cross trained in purchasing of all materials and ability to have up to date inventory. 4

Education

Armijo High school - Graduated 1996 3.68 GPA

Volunteer Community Service

2013-2015 I was a leader in community outreach helping meet the needs of those in Solano County, working with local Ministries as well as the Red Cross to provide aid, shelter, clothes, food and basic needs of the ailing community.

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