GRACE K. DONELAN
· M ARKETING P ROFESSIONAL ·
PROFILE
Highly motivated graduate, seeking a career in the marketing industry. Creative problem solver and self- starter, with strong collaboration and communication skills. Successful customer service and inventory control work experience. Interested in further education through an MFA in Interior Design. Proficient in Microsoft Word, Excel, PowerPoint, Social Media, Shopify, Joor, Photoshop, Clover, and Canva. Willing to relocate.
CONTACT EXPERIENCE
P: 203-***-****
E: adjm02@r.postjobfree.com
L: 14 Pequot Road . Fairfield CT . 06825
www.linkedin.com/in/gracedonelan
Marketing Intern
Southern Tide · Westport, CT · June 2019 - August 2019
· Conceptualized and developed promotions directed at high school & college-age students resulting in an increase of 4% more students becoming frequent
customers
· Compiled customer feedback against current marketing tactics into weekly reports demonstrating the strengths and weakness of the marketing mix resulting in
promotional tools becoming 3x as effective.
· Member of the supervisory team regarding marketing plan adjustments based on weekly sales statistics, customer insights, and social media analytics
· Assisted in the creation of content posting as well as content schedule on social media platforms such as Facebook, Instagram, and Twitter increasing the
Instagram following by 1% and interaction by 5%
Sales Associate
Splash of Pink · Westport, CT · July 2015 - August 2019
· Managed over $15,000 worth of in-store and online inventory and limited inventory discrepancies from 8% to 3%
· Responsible for receiving inventory and making it available for consumers via e-commerce, wholesalers, and retail locations
· Skilled in resolving customer order issues and general complaints both in person as well as via email and phone
· Trained new employees of frequently used software such as Shopify and Clover Device
· Assisted in customization of Shopify and Clover Device functions specifically for retail locations
EDUCATION
Bachelor of Science Bachelor of Arts,
Marketing
Elon University · Elon, NC
May 2020
Junior Semester Abroad
University of the Sunshine Coast · QLD,
Australia
July 2018 - November 2018
RELATED COURSE STUDIES
Professional Sales · Consumer Behavior ·
Marketing Research · Logistics &
Development · Operations & Supply Chain
Management
SKILLS
Collaboration · Client Focus ·
Communication · Self-Starting · Problem
Solving · Time Management · Teamwork ·
Leadership · Customer Service · Social
Media Marketing