Customer Service Office

ASHA BOWENS

Lp**A EL Socorro Road,San Juan 868-***-**** **************@*****.***

PROFESSION SUMMARY

I am well-organized, detail oriented,and a conscientious starter.Able to strategize and prioritize effectively and accomplish multiple task.Enhance team performance and maximize customer satisfaction by strategically managing calls and implementing process improvements.Talented leader offering too-notch abilities in program management,interpersonal communication and administrative oversight.

SKILLS

Customer Service.

Excellent communication skills.

Strong client relations.

Creative problem solver.

MS Office.

Microsoft application proficiency.

Strong work ethic leading to jobs performed at the peak of perfection.

Highly dependable and reliable.

Time management skill.

Analytical.

Goal-oriented.

am well-organized, detail oriented, and a conscientious starter. Able to strategize and

prioritize effectively and accomplish multiple task and stay calm under pressure. I have

over 3 years in the customer service field, interpersonal skills, computer literacy in office

word and the ability to communicate effectively.

am well-organized, detail oriented, and a conscientious starter. Able to strategize and

prioritize effectively and accomplish multiple task and stay calm under pressure. I have

over 3 years in the customer service field, interpersonal skills, computer literacy in office

word and the ability to communicate effectively.Attending to enquiries from walk-in customers and customers via phone, on all tax services provided, in a friendly and satisfactory manner ensuring customer loyalty and patronage remains priority.

EXPERIENCE

Islam Finance Trinidad & Tobago Limited

Loans Officer October 2017-Present

Analyzes the financial viability of clients who seek of clients who seek to acquire loans for home improvement and personal expenses.

Conducted preliminary interviews with loan applicants and determine their capacity to keep up with amortization schedule.

Gives recommendations to clients on the type of lending program they should avail including loan term and payment schedule.

Reviews all loan documents and agreements to make sure these are all complete, valid and in accordance with the bank’s guidelines.

EDUCATION

Sital College of Tertiary Education Ltd. (2015-2017)

Achievement-Tourism and Hospitality Diploma

Currently pursuing Airline Reservations and Travel Agency Operations short course.

Bishop’s Centenary College. (2010-2015) CSEC

Mathematics-Grade II

English A-Grade II

English B-Grade II

Social Studies-Grade III

Nelson Street Girls’ R.C. School. (2003-2010)

Synergy Training Institute-Currently pursuing short course certificates

Advanced Human Resource Management

Payroll and Budgeting

Supervisory Management

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