Himabindu Nekkalapu

Email: adjlwv@r.postjobfree.com

Phone: 949-***-**** Eligible to work for any employer

Professional Summary:

Over 5 years of experience in IT with expertise handling the project across several SDLC phases (Analysis, Design, Development, Testing, Implementation, Maintenance).

Experience in implementing Sales Cloud and Service Cloud.

Hands on experience in Salesforce Components Integration, Development and Deployment of Custom Integration Solutions.

Proficiency in SFDC Administrative tasks such as Creation of Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Validation rules, Tasks and Actions.

Extensive Business Knowledge and Objects Customization experience objects such as Accounts, Contacts, Opportunities, Products and Price books, Cases, Leads, Campaigns and Forecasting.

Developed SFDC Customized Reports, Dashboards and Processes to continuously monitor Data Quality and Integrity.

Experienced in developing custom Lightning components, Global actions, Process Builders, Object specific actions and server - side controllers to meet business requirements.

Experience in developing Apex classes and Triggers, Visual Force pages, Force.com IDE, SOQL, SOSL.

Strong knowledge on Agile, Waterfall Project Execution Methodologies.

Ability to meet deadlines and handle pressure by owning multiple tasks in the project.

Detailed experience working on Eclipse IDE with Force.com Plug-in for writing Business Logic in Apex Experience in Web Technologies like HTML, XML, CSS, JSP, JavaScript, JSON, REST and Bulk API's.

Expertise in database querying with SOQL and SOSL using Force.com Explorer.

Experience in Data Migration using Import Wizard and other integration tools such as Apex Data Loader.

Excellent Communication and Interpersonal Skills.

Strong Technical, Analytical, Verbal and Written Communication Skills.

Certifications:

Salesforce Certified Administrator [Certification Number:21710142]

Salesforce Certified Platform App Builder [Certification Number:21730304]

Education:

MBA (Master of Business administration)

Technical Skills:

Salesforce.com: Apex, Visualforce, Lightning Application, SOQL, SOSL, Apex Triggers, Apex Classes, Apex Controllers, Json, Workflows and Approvals, Email Templates, Formulas, Validation Rules, AppExchange, Eclipse, Salesforce.com, Force.com IDE, Apex Data Loader, Wave Analytics, zPaper Solutions, DocuSign, Oracle Big Machines CPQ, Apttus CLM, SVN, Jenkins

Database Tools: SQL Server 2008

Programming Languages: C, C++, Java, Apex

Web Technologies: JavaScript, XML, XSL, HTML, XHTML, CSS, AJAX, ASP

IDE: Eclipse, Apex Data Loader

CPQ: Apttus CPQ, SteelBrick CPQ and Apttus CLM

Databases: Oracle 11g/10g, SQL Server 2008/05/2000, MYSQL, DB2

Programming Languages: C, C++, Java, Apex

Operating Systems: Windows Family, MS-DOS, UNIX, SOLARIS

Professional Experience:

Pacificsource Health Plans, Portland, OR June 2019 - Present

SFDC Admin and Developer

Responsibilities:

Created a Lightning Component that aligns with Lightning SLDS standards and platform branding guidelines and can be inserted into a Community page via Workspaces/Community Builder.

Working in the following: Salesforce.com areas, Sales Cloud, Service Cloud, Community Cloud, Salesforce Integration and Data.com.

Worked with Lightning design system, Lightning App builder, Lightning component Framework, Lightning customizations, Lightning CSS framework.

Built customized Lightning components replacing the existing ones, using JavaScript on the client side and Apex on the other side to provide better and more interactive interfaces to the end users, which helps in sales enhancements.

Use Apex, Visualforce, Lightning component frameworks, triggers, batch apex and Salesforce APIs and schedule the apex classes to send email alerts on daily/weekly basis.

Using salesforce Lightning UI. Created Lightning apps combining Lightning design system, Lightning App Builder and Lightning component features.

Building custom data integrations between Salesforce and other applications.

Working on Einstein analytics dashboard, created tables and added them on custom button in dashboard.

Salesforce point and click configuration using workflows, validation rules, sales process setup.

Designed and deployed Custom tabs, Custom objects, Components, VF pages, validation rules, Auto-response rules for automating business logic.

Created custom Visual Force page as well as few extensions to standard page, Apex classes in accordance with the requirements that the standard page would not suffice.

Created Profiles and configured Permissions based on organizational hierarchy requirements.

Written SOQL, SOSL queries in Apex triggers and controllers, used salesforce workbench to generate queries.

Worked on writing the workflow rules and validation rules for email templates.

Environment: Saleforce.com Platform, Lightning Component, Apex Language, Classes, Triggers, Visualforce (Pages and Components), Custom Component, Custom Controllers, Workflow and Approvals, Custom Objects, Custom Tabs, Page Layouts, Email Services, Communities, Scheduled Apex jobs, Web Services, Reports, Dashboards, Sandbox

CenturyLink, Tulsa, OK March 2017 - May 2019

SFDC Developer

Responsibilities:

Created Visualforce pages which identified a region to be updated to enforce partial page and display the status of Ajax requests to display different values depending on whether it is in progress or completed.

Involved and interacted with various business user groups for gathering the requirements for CRM implementation.

Worked on various Salesforce.com Standard objects like Accounts, Opportunities, Leads, Campaign, Events, Tasks, Contacts, Cases, Reports and Dashboards.

Developed APEX Classes, Visualforce pages and APEX Triggers to develop the custom functionality as per the requirements.

Administered, configured and maintained Salesforce.com application user profiles, roles, assigning permission, generating security tokens, upgrade installation.

Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response for automating business logic. Used field level security along with page layouts to manage access to certain fields.

Developed custom Visual force pages to automate Approval processes that used Email Approvals and Parallel Approval steps.

Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.

Built the deployment planning document and did the production migration.

Created email templates and inbound emails using Visual Force for clients and customers.

Implemented pick lists, dependent pick lists, lookups, master detail relationships and formula fields to the custom objects and Involved in deploying applications from Sandbox to Production.

Wrote Apex Test classes to Unit Test Apex classes before moving to Production.

Used Data loader for all data adding, updating and deleting, exporting data.

Created and maintained the documentation for Design, Migration and Integration.

Performed in depth analysis of the integration of salesforce with SQL, explained how salesforce has been integrated with SQL server and from which sources data was coming in salesforce in the absence of any documentation.

Provided ongoing salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflow, Triggers.

Used multiple sandboxes for development of various components of the project. Deployed the code to the UAT Environment for testing.

Environment: Saleforce.com Platform, Apex Language, Classes, Triggers, Visualforce (Pages and components), Custom Component, Custom Controllers, Workflow and Approvals, Data Loader, Custom Objects, Custom Tabs, Page Layouts, Email Services, Security Controls, Communities, HTML, Web Services, Reports, Dashboards, Sandbox, Eclipse IDE Plug-in

CBRE, Dallas, TX June 2015 - February 2017

SFDC Developer and Admin

Responsibilities:

Gathered requirements from business users and prepare technical requirement specification document Implemented Agile Methodologies in developing SDLC.

Created Objects, Page Layouts, Record Types, Relationships, Validation Rules, Workflows and Approval Process. Implemented Single Sign-On with SAML on force.com

Using Data Loader and Import Wizard for Data Export, updates and backup for the organization.

Working with Administration activities like Users, Profiles, Permission Set Role, OWD settings and Sharing Rules. Designed and Developed Service Cloud and Integration.

Created workflows for automated Lead Routing, Lead Escalation, Alerts and Custom Coaching Plans.

As Per the business user’s requirement, creating Reports and Dashboards.

Worked with various salesforce.com objects Lead, Account, Contact, Opportunity, Campaign, Cases, Solutions Standard objects and Custom Objects.

Created Public Groups, Queues, Permission Sets, Profiles, Users and Security Settings based on role hierarchy. Involved in Data Migration from three Legacy Systems to Salesforce.

Implemented Salesforce Service Cloud and Opportunity Management (Case Management, Entitlement Management, Product and Price Book, High Volume Customer Portal, Partner Portal, Visual Force Sites) for business support and technical support for its channel customers.

Worked with SOQL, SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database. Worked on writing Apex Triggers and Apex Classes, Batch Apex and Scheduled Apex.

Experienced in designing UI in Visual Force Pages using JavaScript, HTML, AngularJS and CSS. Wrote Test Scripts for various scenarios. Migrating Metadata from one sandbox to another sandbox using Force.com IDE tool.

Worked on ETL tools and Web Services like REST API and SOAP API to integrate Salesforce with other applications within the organization. Stash version control and Jenkins for Continuous Integration.

Delivered Support for continuing Salesforce .com maintenance and additional administration services including workflow, approvals and periodic data cleansing.

Implemented Email-to-Case, Web-to-Case for automation of the case creation.

Performed Unit, Integration, Regression and User Acceptance Testing.

Environment: Salesforce.com, Force.com, Apex Classes, Triggers, Visual Force, Data Migration, Portal-Based Communities, HTML, Java Script, Web Services, REST API, Workflow& Approvals, Reports, Custom Objects

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