Christopher Canchola

Scottsdale, AZ *****

adjluu@r.postjobfree.com

623-***-****

I am a driven individual who is looking to become a key contributor, leader and value-add resource to a growing organization. I would like to provide expertise in a leadership role, whereas my experience and skill sets can lead and motivate a team towards a common goal or vision. While the majority of my experience is in a project management role, I also feel very qualified to lead an IT department on a day to day basis, to support the various project life cycle (PLC) and software development life cycle (SDLC) requirements. I am available for contract or contract to hire opportunities. Authorized to work in the US for any employer

Work Experience

Independent PM Contractor

Self-Employed - Scottsdale, AZ

November 2008 to Present

Since 2008, I have been an independent contractor\consultant. The individual clients are listed below with details.

Program Manager (Consultant)

PayPal - Scottsdale, AZ

March 2020 to November 2020

Description/Scope: HRIS Project Management

Responsibilities: Contracted to provide program management services supporting the HR Information Technology Support group, to include the following: Achievements:

• Managed integration and code releases for Silkroad Offboarding application.

• Participated in release planning, testing and integration activities.

• Facilitated cross-functional team scrums using the Agile methodology to keep projects on track.

• Data Management between legacy and new systems (S/4 HANA)

• Tools used: SAP, Salesforce, Confluence, Jira, Clarizen and Trello.

Technical Project Manager (Contract)

Wells Fargo - Chandler, AZ

September 2018 to July 2019

Description/Scope: Technical Project Management

Responsibilities: Contracted to provide technical project management services supporting the Fraud and Authentication Mgmt. group, to include the following: Achievements:

• Managed integration, code releases and data management for 11 systems and applications.

• Participated in release planning, testing and integration activities.

• Facilitated cross-functional team scrums using the Agile methodology to keep projects on track.

Sr. Project Manager (Contractor)

Axon - Scottsdale, AZ

November 2017 to July 2018

Description/Scope: Management of several Supply Chain\Logistics projects using Agile and Waterfall methodologies.

Responsibilities: Contracted to provide project management services supporting the Infrastructure and applications groups, to include the following:

Achievements:

• Created project plan and managed the SDLC for an ERP implementation (Microsoft Dynamics), including integration with Salesforce and SAP Financials.

• Managed vendor selection process for UCaaS solution (Unified Communications - ZOOM and Ring Central.)

• Participated in E-Commerce vendor selection and implementation processes (CloudCraze)

• Facilitated Conference Room remediation and revamp efforts with WebEx Personal Rooms, Cisco Spark units and Tele-Presence with Proximity

Program Manager (Consultant)

CSAA Insurance Group - Glendale, AZ

February 2016 to September 2017

Description/Scope: Management of several Infrastructure Portfolio\Divisional projects Responsibilities: Contracted to provide program management services for a portfolio of projects supporting the Infrastructure and Enterprise applications groups, to include the following: Achievements:

• Implemented SAP S/4 HANA, Finance and HR modules

• Managed complete overhaul of Video Ops architecture and infrastructure.

• Implemented Skype for Business 2015 for 1700 end users.

• Managed implementation of IR Prognosis system monitoring solution.

• Provided oversight for the redesign of the UCS Architecture (Divisional effort)

• Managed full SDLC implementation of Science Logic Enterprise Monitoring solution, which eliminated 5 different legacy tools, saving $600k annually in licensing and support costs.

• Completed all project planning and vendor selection processes for the rollout of a new NICE Call Recording solution to 8 Operations Centers across the U.S.

• Managed effort to streamline and automate the server\application provisioning process for the DevOps teams.

Sr. EIM Program Manager

Rural Metro - Scottsdale, AZ

February 2014 to January 2016

Description/Scope: Implementation of Enterprise Information Management infrastructure. Responsibilities: Contracted to provide Agile project management services for the implementation of IBM’s Data Power and Integration Bus components, configuration of an Operational Data Store, Data Warehouse, and supporting BI reporting via SAP Business Objects. This included the creation of Master Data Management strategies, improved business processes and establishing the support organization. Achievements:

• On-boarded system integration partner. (Authored the MSA and SOW)

• Created Business Case, Project Charter and determined ROI\KPI Metrics

• Provided oversight of DBA, ETL, Data Architect, EIM and BI resources to design, configure and test the Data Management framework.

• Integrated Dispatch systems, In-vehicle Patient Care systems, Billing Systems and Corporate Financial system (Microsoft Dynamics) with new architecture, providing real-time, standardized, accurate source data capture and shared consumption by target systems.

Sr. Project Manager (Contractor)

Bar S Food of Sigma Company - Phoenix, AZ

April 2013 to January 2014

Description/Scope: SAP ECC 6.0 Implementation with FI/CO, HCM, BI\BOBJ, BPC and NetWeaver Business Client.

Responsibilities: Contracted to provide Supply Chain\Logistics project management duties during the initial system integrator selection process. Responsible for Project Prep, Blueprint and Realization, Final Prep and Cutover phase planning and execution. Developed budget to manage project with 14 3rd party consultants. Provided PMO governance and facilitated all Executive Sponsor meetings. Achievements:

• Managed entire RFP and contract negotiation process for system integrator selection

• On-boarded 3rd party consultants during Project Prep for implementation services.

• Created initial project schedule and resource plans to support implementation. timeline. Updated all plans based on scope change after Blueprint completion.

• Integrated solution with parent company (Sigma) ECC 5.0 solution in Mexico, in an IBM hosted data center.

• Consolidated and standardized supply chain and logistics business processes across 6 remote processing plants and Corporate.

• Integrated 2.5 million records from various legacy systems into a Business Intelligence solution.

• Successfully completed project on schedule and under budget, with no business disruption.

Sr. Project Manager (Contractor)

Discount Tire Company - Scottsdale, AZ

August 2011 to December 2012

Description/Scope: SAP ECC 6.0 Implementation with FI/CO, Retail Best Practices (Fast Track), Warehouse Management integration (Red Prairie), NetWeaver BW, POS, PI and Enterprise Portal solutions. Responsibilities: Contracted to provide supply chain\logistics project management duties during the initial software and system integrator selection process. Responsible for Project Prep, Blueprint and Realization phase planning and execution. Developed budget to manage project with 32 SAP and Deloitte consultants. Provided PMO governance and facilitated all Sponsor, Stakeholder and Steering committee meetings. Followed an Agile methodology for all software development. Achievements:

• Negotiated contracts for SAP software and managed entire RFP process for system integrator, and hosting vendor selection processes.

• On-boarded SAP and Deloitte consultants during Project Prep for implementation and OCM services, respectively. Completed phase on time and under budget.

• Setup and configured Solution Manager project to house all project solution documentation.

• Configured Business Warehouse data cubes to capture vehicle, fitment, inventory and customer data to support integrated Point of Sale and Merchandising processes.

• Created initial project schedule and resource plans to support implementation timeline.

• Successfully completed Prep and Blueprint phases on schedule, and under budget

• Kicked off Realization Phase using ScrumWorks

Sr. Project Manager (Consultant)

Mitsubishi Gas & Chemical - Queen Creek, AZ

April 2011 to August 2011

Description/Scope: SAP Batch Management and Financials. Assume Project Manager position during restart of project.

Responsibilities: Contracted to provide project management duties during the initial business requirements stage. Responsible for delivering Communication, Testing, Training, and Deployment strategies.

Achievements:

• Documented all current supply chain\logistics business processes, performed gap analysis and created a training plan.

• Created initial SDLC project schedule and resource plans to support implementation timeline

Project Manager/Consultant

PetSmart - Phoenix, AZ

January 2011 to April 2011

Description/Scope: SAP POS and Demand Management. Backfill vacant Project Manager position during the design phase of Merchandise Markdown Optimization module. Responsibilities: Contracted to provide project management duties in an Agile environment during the initial business requirement stage. Responsible for delivering Communication, Testing, Training, OCM, and Deployment strategies. Provided PMO governance and facilitated all Sponsor, Stakeholder and Steering committee meetings. Achievements:

• On-boarded Accenture consultants to perform strategic analysis of historical Markdown data

• Created SharePoint project site to house all project documentation.

• Created initial project schedule and resource plans to support implementation timeline.

Project Manager/Consultant

Burrtec Waste Industries, Inc. - Los Angeles, CA

January 2010 to December 2010

Description/Scope: Custom development solution. Implement ERP system to replace legacy software for regional waste management company.

Responsibilities: Contracted to manage the implementation of a new custom supply chain business application, integrating 16 distinct divisions\companies into a single operating unit. Achievements:

• Managed design, development, testing, release and rollout efforts for initial conversion.

• Coordinated new development feature requests, along with defect resolution processes during parallel pilot period.

• Provided solutions to support more effective business operations and strategies

Project Manager/Consultant

Tawa Supermarket - Los Angeles, CA

September 2008 to January 2009

Description/Scope: SAP Retail Merchandising & Wholesale Implementation with Warehouse Management, BI, POS and SAP Retail Store (SRS)

Responsibilities: Assigned to manage the Project Scoping, Preparation and Blueprint phases for 3 separate SAP projects. Retail\Wholesale, POS, Data Warehouse and Logistics\Warehouse Management implementations for a medium sized Chinese grocer. Responsible for overall deliverables of applicable project phases, including management of 13 resources from India and China, plus 8 resources from a 3rd party local consulting firm.

Achievements:

• Successfully managed scope to meet aggressive timelines for Project Prep and Blueprint phases, despite foregoing the full adoption of widely accepted methodologies.

• Collaborated tightly with business, project team and SAP executives to keep project costs at a bare minimum, achieving a 25% savings from baseline budget.

• Consolidated 7 years of historical data into a new Data Warehouse solution.

Senior SAP Project Manager

SAP America, Inc - Scottsdale, AZ

October 2005 to November 2008

From 2005 - 2008, I worked for SAP America. The individual project engagements are listed below with details.

Project Manager/Consultant

BCBG MaxAzria - Los Angeles, CA

December 2007 to September 2008

Description/Scope: IS Retail Best Practices 1.6 SAP and AFS Implementation with Merchandise Assortment Planning (MAP), Business Intelligence (BI), CRM and SRS (POS) Responsibilities: Assigned to manage the unique model of a Fixed Fee, Retail Best Practices implementation for a medium sized Fashion Retailer in just 8 months, from Project Prep to Go-Live. Responsible for overall deliverables of project, including management of 22 Global Delivery Center resources from India, working in an onshore\offshore model. Achievements:

• Successfully managed scope to meet aggressive timelines for Project Prep, Blueprint and Realization phases.

• Coordinated with SAP Hosting and IBM to migrate environments from DEV\QA to Production.

• Configured Business Warehouse to support Merchandise Assortment Planning and Reporting functions for all divisions of the company.

Sr. Project Manager (Consultant)

Shane Company - Denver, CO

December 2006 to December 2007

Description/Scope: Retail SAP and POS Implementation Responsibilities: Responsible for overall deliverables of project, including management of 50+ consultants. Responsible for budget, testing, training, deployment and overall integration. Achievements:

• Managed largest single Retail Implementation, which included: FI\CO, HR, MM, SD, POS, Business Warehouse (BW), CRM, Merchandise Assortment Planning (MAP), SRS, XI and e-Store Modules, plus full integration to an SAP-POS system interfaced with SAPGuiXT, Allegiance and Taxware. Loaded entire serialized stone inventory into Business Warehouse solution, which tied out to Purchasing and Inventory data. This was accomplished in 12 months on schedule and on budget.

Project Manager/Consultant

Freeport-McMoRan - Phoenix, AZ

December 2005 to August 2006

Description/Scope: SAP Implementation of FI\CO, MM, SD and Warehouse Management integration

(Manhattan). Implementation and SAP integration to Inventory Optimization system. Responsibilities: Responsible for overall deliverable of project timeline and budget. Coordinate training requirements with SAP training coordinator. Promote the SAP solution within the enterprise. Provide support to accomplish the goals of the project and ensure customer satisfaction. Responsible for SAP, third party and SAP AG resources. Help to ensure business and operating units are positioned to successfully use standardized

enterprise processes in SAP. Guide the customer to eliminate all non-essential requirements and stay with best practices.

Achievements:

• Deployed SAP successfully, under budget to 19 plants in 8 countries, 3 months earlier than planned.

• Inventory Optimization implementation, resulted in immediate reduction of $30 Million in inventory, achieving a 350% ROI in the first year.

SAP Applications Manager

PetSmart - Phoenix, AZ

September 2002 to October 2005

Description/Scope: Retail SAP Implementation of FI\CO, MM and SD. Integration to POS, Warehouse Management, HR, BW, CRM, E-Commerce, Merchandising, Demand Planning, Forecasting\Replenishment and Pricing Optimization systems.

Responsibilities: Responsible for overall deliverables for 7-9 major capital projects, and over 75 tactical projects annually. Overall budget responsibility of $30 million\year; Managed team of 8 analysts and developers.

Achievements:

• Delivered all projects on time, and on or under budget.

• Trained internal staff on SAP best practices, and ASAP methodology for use with future upgrades and large projects.

• Hired experienced development team of 12 to support department once consultant engagements were concluded.

SAP ABAP Developer\Team Lead

PetSmart - Phoenix, AZ

July 1996 to September 2002

Description/Scope: Retail SAP Implementation of FI\CO, MM and SD. Integration to POS, Warehouse Management, Merchandising\Pricing, HR and EDI Systems Responsibilities: Responsible for configuration and development of SAP R\3 RICEF objects. Supported versions 3.1B, 4.5A and 4.6C. Utilized ALE\Workflow, BADI’s, BAPI’s, BDC’s and RFC’s to interface to 7 legacy systems.

Achievements:

Performed 2 subsequent upgrades after initial implementation, with each iteration replacing legacy systems and reducing customizations by 70% overall.

Systems Analyst/Programmer

Banner Health - Phoenix, AZ

June 1994 to July 1996

Responsibilities: Responsible for analysis and support of Materials Management, Inventory Control, Patient Billing and EDI systems.

Special Operations

U.S. Navy Submarine Service - Pearl Harbor Naval Station, HI October 1986 to October 1994

Education

Bachelor's in Computer Science

Arizona State University

1996

Skills

• Agile

• Jira

• SAP

• Business Requirements

• Requirements Gathering

• SDLC

• Visio

• Clarizen

• Trello

• Confluence

• Microsoft Office

• Microsoft Dynamics GP

• Oracle

• Remedy

• Supervising Experience

• Workday

• SAP ERP

• SAP S/4HANA

• Microsoft Word

• Microsoft Powerpoint

• Microsoft Outlook

• Microsoft Project

• Waterfall

• Kanban

• SaaS

• Salesforce

• Cloud Computing

• Data Management

• Enterprise Resource Planning Systems

• Enterprise Architecture

• Excel

• Budget Management

• Resource Management

• Risk Management

• Communications

• Organizational Management

• Change Management

• Project Management

• Program Management

• Analysis Skills

• Leadership Experience

• Consulting

• SQL

• Scrum

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