Elizabeth Ann Waites

***** ** ****, ********, ** 77355 830-***-**** adjlum@r.postjobfree.com

SUMMARY

I believe I would be absolutely perfect as a Remote Agent for Burnin Turtle Travel. As a perfectionist, assigned tasks and projects will be complete and correct, as the process will be methodical and thought out. I am artful at multitasking with strong organizational/time management skills with high command of the English language, spoken and written. I, also, enjoy being the person who assists another to accomplish their goals by learning a person’s needs and expectations and from that, anticipate, provide and satisfy those needs and expectations. I share in that accomplishment taking pride in a job well done.

I am inventively creative, and have previous experience in Data Entry/Document Control, Legal and Medical Writing, Transcription and Editing, as well as Computer Research. As I have worked in both the legal and medical fields, I am more than familiar with Confidentiality Rules and HIPAA Regulations while working well within the parameters of 24-hour deadlines and time constraints. I am also a commissioned Notary Public and Certified Mortgage Loan Signing Agent.

I enjoy and work well as part of a team or while working independently, as I am self-motivated and comfortable working on my own. Concerned with safety, I am OSHA 30 Certified. I am extremely interested in honing my skills while bringing my career to new levels and fostering leadership capabilities. While working in a timely and efficient manner, I see a job through to completion with integrity, honesty and pride.

Military

U.S. Navy - Gaeta, Italy; Apr. 1980- Mar. 1986

● Supervision and management of 80 other women, calling roster at the appropriate time, barracks duties successfully completed every morning/evening and checking in of all sailors to the barracks before night roster call according to DOD requirements;

● Responsible for the maintenance and upkeep of all aspects of the Officer’s Motor Boat exterior and interior;

● During Officer’s Mess duties, handled the Officer's Breakfast, Lunch and Dinner service;

● Manned the bow in all weather and tied alongside various ships out in port while sailors exited their ship and boarded the Liberty Boat for transport to shore, tie up to the appropriate pier for the departure of sailors going ashore for leave/liberty and then the successful transport of sailors returning to their ship.

Employment Experience

Maximus/Temp Assignment – Mar.2019 – July 2019; Brownsville, TX

Veteran Services

● Answered inbound Veteran Calls;

● Assisted Veterans with Insurance authorization paperwork;

● Assisted Veterans with questions about insurance coverage;

● Assisted Veterans with questions about locations of facilities;

● Assisted Veterans with locating Doctors and Specialists;

● Provided the very best Client Service doing “whatever it takes”.

Cameron County Parks and Recreation - Seasonal/Temp - Apr. 2018- Aug. 2018; Brownsville, TX

Guest Service/Gate Attendant:

● Greeted park guests and provided the public with general information of the park rules and regulations;

● Exercised proper customer service ethics to remedy disgruntled guests and mitigate potential escalation of situations;

● Maintained proper log sheet for recording RV tags to be placed with nightly drop; attachment of RV tags to guests’ vehicles staying in park area;

● Operated the POS system along with proper upkeep of the ticket machine for charging beachgoers, park residents and visitors and preparing the revenue report at end of each shift;

● Communicated clearly with Park Rangers to apprise them of potential situations or hazards.

Street Traffic Control:

● Techniques of traffic control procedures according to OSHA regulations, using hand signals to ensure protection for foot traffic and vehicular traffic;

● Responded to emergencies for safety and property protection in hazardous traffic environments;

● Picked up traffic control items at beginning and end of shift.

Flour Construction - Oct. 2014-May 2016; Baytown, TX

Heavy Equipment Flagger:

● Ensured that all signs needing to be put up were clearly painted with the required information;

● Erected traffic control and diversion signs at the appropriate places, ensuring they were placed so that they wouldn’t move due to wind or passing traffic, placement of traffic cones around construction areas to warn drivers about work in progress;

● Assisted in creating diversions away from high traffic zones with placement of signs that point to diversions, ensuring that drivers did not lose their way.

Lunch Tent Lead Person (700- Hundred Man Tent):

● Cleaned tables, microwaves, floors and shelves;

● Identified problems and potential hazards and reported to the correct authorities for mitigation.

● Maintained working condition of all equipment and reported any malfunctioning and non-working equipment to be repaired or disposed of properly;

● Prepared the inside and outside of the tent for any special events or award ceremonies;

● Responsible for ordering any supplies and maintaining a well-stocked supply bin.

ABI Legal Document Support Services - Mar. 2011- Aug. 2014; Tomball, TX

Data Entry/Document Control:

● Comprehensive knowledge of the judicial system and its working;

● Adept at handling administrative tasks in a legal environment;

● Substantial knowledge of legal terminology and its practical use in correspondence and conversation;

● Demonstrated ability to understand legal jargon and transcribe dictated legal material with accuracy;

● Excellent knowledge and profound understanding of the discovery process while preparing pleadings and motions to facilitate court proceedings;

● Solid background in handling electronic filing systems;

● Unique ability to provide ongoing support to attorneys in a considerable array of practice areas.

Print Sort:

● Single -handed creation, development and operation of the Print Sort Department while staying within parameters of client expectations and satisfaction;

● Planning, organizing and completion of all everyday operations of the department through interaction with attorney clients and their subordinates.

Burzynsky’s Cancer Clinic - May 2001- Sep. 2004; Houston, TX

Medical Transcription, Editing and Document Control:

● Interpret, transcribe and verify dictations from physicians and consultant doctors;

● Transcribed dictated patient assessment, work-up, therapeutic procedures, diagnosis and prognosis for facilitation of medical treatment and record keeping;

● Write out dictated medical procedures, turning them into complete medical records for doctor’s treatment and diagnosis;

● Document treatment procedures accurately for clarity and case follow up;

● Collect dictated material and check the same for clarity, accuracy and accessibility.

Certifications and Personal Achievements:

• Notary Public, Active Commission • OSHA 30 Certification

• Notary Loan Signing Agent – National Notary Assoc. • Tomball Chamber of Commerce

• Notary Loan Signing Agent – Loan Signing System • Leadership North Houston Program

• Naval Fire Fighting Training • Master-At-Arms, Naval Apprenticeship Training

• Section Leader, Naval Boot Camp

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