Medical Health

Ann Maureen Helman

** ******** ***** ********, ** 43015

Phone: 740-***-****

Email: ***.***.********@*****.***

WORK EXPERIENCE

Ohio Health Case Manager Extender

May 2018 to current

(Same qualifications & job duties as Liaison and Intake Specialist.)

Ohio Health Home Care Liaison

January 2017 to May 2018

Location: Riverside Methodist Hospital

JOB DESCRIPTION:

“This position is responsible for the coordination of patient home care needs to provide home health, hospice, infusion and Home Medical Equipment (HME) services as appropriate. The HC Liaison will have a thorough understanding of Durable Medical Equipment (DME) regulations and guidelines to ensure appropriate provider approval and dispatch of equipment. She/he will deliver DME to patients; provide safety checks, education, and equipment setup while in the hospital.

The HC Liaison will review homecare services with the patient as well as complete a general home going assessment of patient needs and their home environment. She/he is responsible for maintaining strong relationships with hospital staff and reporting patient information obtained during patient discussion that may influence discharge plan.

Collaborates with external sources/agencies for patients for which OhioHealth Home Care is not able to provide services”.

OhioHealth Home Medical

April 2003 – January 2017

Intake Specialist

JOB DESCRIPTIONS

“ Intake Specialist is responsible for assisting in the coordination and processing of all incoming referrals, patient reorders and troubleshooting. Also responsible for prior authorizations, verification of insurance benefits and payment/delivery arrangements for all OhioHealth Home Care service lines. The intake specialist will also be responsible for obtaining all required information and documentation to process the referral and qualify patients for services. He/she is responsible for providing excellent customer service.”

EDUCATION

St. Francis DeSales, Columbus, OH (HSD 1994)

Mount St. Joseph, Dephi, OH

(Completed coursework towards Elementary Education, June 1995)

Ohio Dominican, Columbus, OH

(Completed coursework towards Elementary Education, Aug 1997)

SKILLS

Research and obtain information.

Work in a fast pace environment

Reliable

Knowledge of Medical Equipment i.e.: respiratory services & Home Care services.

Knowledge base of CPAP, Bipap, Bipap ASV & ST, Trilogy Vents (invasive & noninvasuve

Knowledge of insurance qualifications for ALL DME equipment

Self manageable on criteria needed for medicare guidelines

Excel spreadsheets

Power Point

Utilizing appropriate spreadsheets to continue organization

Allow & adapt to change

Critical thinking to help solve a problem or come to a resolution.

AWARDS AND HONORS

●Power of ONE

Recognition of Excellence, Stewardship, Integrity & Compassion from co-workers, patients & family members.

●2015 Ohio Health Prism Award for the "COPD Pilot Program Team”

The Prism Business Award - Stewardship -

The Prism System Award - Stewardship

Along with an individual Prism Award for the COPD Pilot program.

●2016 nominated and received Ohio Health Prism Award of Excellence in Accounts Payable.

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