Front Office Cash Handling

Yvette L. Alexander

Phone: 678-***-**** E-Mail: adjluf@r.postjobfree.com

Skills

Proficient in Microsoft Office including Excel and Powerpoint. Excellent written and verbal communication skills. Organized, detail oriented, with ability to work under pressure. Speak and write in fluent Spanish. Experience

Quentin Road Baptist Church - K-12 School - Instructional Aide for grades K-5th May 2019-December 2020 Responsible for providing instructional assistance for teachers and students in an elementary school from grades K-5. Assists with creating lesson plans, administers praise and constructive criticism, instructs students on subjects such as science, literature, and math, and religious beliefs that coincide with the school's curriculum. Reliably assists with creating a well-rounded, comprehensive instructional program. Azpira Place - Senior Living - Front Desk Receptionist Dec 2017-May 2018 Responsible for handling front office reception and administration duties, including greeting guests, answering phones, handling company inquiries, and sorting resident housing information. Schedule meetings and travel for executives.

Alight – Health & Welfare Admin - Customer Service Representative September 2013-October 2017 Position consisted of duties as follows: Answer and resolve incoming customer calls. Assist customers with questions and concerns regarding health and welfare. Communicate with client contacts regarding customer issues. Communicate with third party contacts in reference to customer accounts. Polo Ralph Lauren – American Fashion Retailer - Stock Associate October 2012-July 2013 Position consisted of duties as follows: Unpacking, processing, organizing, and storing of merchandise. Filling displays, stocking shelves and placing product on sales floor. Organize stock room, ensure accurate labeling, logical placement neat and cleanliness are maintained. Providing customer service on the sales floor while completing task.

NCR/Volt – Global Technology – Company - Consumer Help Desk Agent November 2011-July 2012 Position consisted of duties as follows: Answer and maintain a call time of 3:00 min. Hear and resolve complaints from customer. Utilized multiple programs while assisting customers. Resolved customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.

Encore 6 – Women’s Fashion Retailer - Assistant Manager September 2009-March 2011 Position consisted of duties as follows: Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints. Unpacking, processing and organizing of merchandise. Examined merchandise to ensure that it is correctly priced and displayed and that it functions as advertised. Cash handling, deposits, and key holder.

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Education

Georgia Military College Fairburn, GA

Completed coursework towards Computer Information Systems, January 2011 Sandy Creek High School Tyrone, GA

Dual Diploma, May 2009

Student Ambassador, Spanish Club, Technology Club, Junior ROTC

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