Salesforce Manager

SAPNA JOHARE

*** *. ********** ***,

Sunnyvale, CA - 94086

Mobile: 408-***-****

E-mail - adjlp2@r.postjobfree.com

Summary:

Over 12 plus years of experience in software as a lead, developer and consultant, working with companies like Autodesk, Symantec, General Electric (GE), iRobot and ICICI bank.

•Extensive high availability hybrid architecture-based integration implementation projects experience, involving Oracle ERP, Salesforce, WorkDay, SAP, Siebel, Amazon WebServices, UCM.

•Expertise in building REST based API’s using micro service architecture,API Led connectivity approach for partner integrations.

•Contributed for implementation of a subscription based model for billing/payment system.

•Expertise in implementing mule modules such as Database, File,FTP, VM Queue, ObjectStore etc.

•Experience in transformations using DataWeave,Custom Java transformers to transform data from one format to another using Mule ESB.

•Experience in developing or process messages using batch scopes.

•Hands on experience in release management,CI/CD and DevOps pipelines like GitHub,Jenkins.

•Experience in implementing custom security policies such as ClientID enforcement.

•Knowledge of encrypting secure configuration properties file.

•Proficient in writing unit tests for applications and experience on Test Driven Development.

•Good exposure to leading team, onshore/offshore modeling towards project implementation.

•Proficient in client discussions, requirement gathering, BRD discussion .

•Provide assistance to the solution architect for developing proof of concepts on different integration patterns/frameworks.

•Excellent communication, analytical, presentation and troubleshooting skills.

•Experience in managing multiple projects simultaneously with excellent time management skill with meeting deadlines.

Professional Certifications/Recognition:

Outstanding contribution award in eBusiness Services.

Recognition award in Patni Computer System for General Electric client.

National IT Aptitude Test, NIIT, Merit Recognition Certificate.

Technical Skills:

Integration Product Suits

MuleSoft ESB, MuleSoft API Designer, API manager, MuleSoft Any point MQ, Mule Connectors,Runtime Manager,RAML,TIBCO Active Matrix Business Works,RV, Admin EMS, Apache Kafka, Adapters, Hawk, TIBCO BE, Business Connect.

Web Technologies

HTTP, REST, SOAP, XML, XSD, JSON

Programming Languages

Java,J2EE, C++Python, PL/SQL

Database

Oracle, Microsoft SQL Server, MySQL

Tools

APigee, SOAP UI, DataPower, Putty, Toad, Eclipse

Professional Experience:

Novartis - (Philadelphia, PA) April 2018 – Till Date

Lead/Senior Integration Developer

Novartis is one of the largest pharmaceutical companies by both market capitalization and sales.

Siebel Retirement:

The Siebel retirement is the primary goal of the project which was divided into phases.

The phases were mostly focused towards the integration to sync the order and entitlement data between SAP, Siebel and Salesforce system and the entitlement transactions were migrated from Siebel to Salesforce as an enhancement to the actual business process.

Environment:

Mulesoft Anypoint platform, Active MQ, Connectors (SAP, Salesforce, File, FTP, SFTP), Data weave, RAML, REST/SOAP, JSON, Munit.

Responsibilities:

•Developed API’s using API Led Connectivity approach.

•Involved in implementing system layers, process layers, experience layers.

•Designed and developed different APIs using connectors, components, transformations etc

•involved in writing common frame works to organization.

•Involved in deploying application to the cloud hub and on-perm.

•Involved in creating custom policies in API manager.

•Deploying application using Jenkins.

•Used connectors like Database, File, HTTP salesforce, SFTP to store data in success & error

•scenarios along with HTTP and Web service consumer.

•Involved in writing DW code transformation.

•Performed Code review, Performance tuning, API Testing, Automation.

Autodesk Inc. - (San Francisco, CA) Aug 2014 – Nov 2017

Lead Integration Developer

Autodesk, Inc. is an American multinational corporation that focuses on 2D/ 3D design software for use in architecture, engineering & construction, manufacturing, media and entertainment industries.

UCP-Person Master

Under UCP person master project we integrated the Siebel-UCM system with multiple internal and external cloud base systems like BIC, Oxygen etc.

UCM provides the comprehensive functionality to manage, capture the customer data by performing address cleansing, consolidating duplicates, enhancing customer's profiles with external data over the lifecycle across multiple business units.

Environment:

TIBCO ActiveMatrix Business works TIBCO Designer TIBCO WebServices REST/SOAP, JSON, TIBCO Admin, TIBCO EMS Adapters, Oracle, Salesforce, Siebel, Java, APIGEE, Mulesoft ESB, Active MQ, Connectors Transformers, Data weave, RAML.

Responsibilities:

Led the architecture, design and development to implement the pilot release and later the full-fledged project implementation with salesforce, Oracle, AWS, multiple internal and external cloud base systems like BIC, Oxygen etc.

Involved in gathering, understanding Business Requirements and translating into high level requirement documents.

Developed business processes to integrate various legacy systems as per the requirement using different middleware products. Coordinate with the various teams across the enterprise to understand the requirements.

Implemented REST based, SOAP over HTTPS web services to integrate with the different external systems.

Implement API management gateways, mash-up services in APIGEE for bidirectional secure communication over different transformation policies and analytics.

Complex syncing interfaces between Oracle, salesforce and were re-designed, implemented.

Identify the areas for performance improvement of TIBCO components and to optimize the overall end to end performance.

Symantec Corporation- (Mountain View,CA) June 2011–July 2014

Sr. Middleware Integration Developer

Symantec corporation is market leader in cyber security and software business, Subscription platform being one of the most significant implementation in the company with the vision of selling the company products based on the subscription model across the world.

ElDorado:

ElDorado was an initiative by Symantec to own the end to end customer experience and making recurring billing as a core competency is a strategic eCommerce goal to minimize the dependency on a 3rd party for handling the consumer revenue.

Responsys :

Successfully implemented responsys project resulting in the increase in revenue and customer loyalty through successful email and cross-channel marketing.

With its on-demand, software-as-a-service (SaaS) delivery model and proven, cross-channel lifecycle marketing approach, responsys offers the highest ROI, the lowest total cost of ownership, and the fastest time-to-value of any marketing solution available today.

WorldPay:.

The worldPay is a leading provider of electronic payment processing solutions.

The WP payment service offers a variety of methods to report the status of payments electronically over the Internet in a number of formats allowing for integration with Symantec back-office system.

The primary goal of this implementation was to integrate the eStore system with the worldPay for order payment notification based on different payment event status.

Tibco 5.10 Version upgrade :

More than 60 tibco bw interfaces in scope of the eStore were required to be migrated, along with

Environment:

TIBCO ActiveMatrix Business works TIBCO Designer TIBCO WebServices REST/SOAP, TIBCO Administrator,EMS, Adapters, Oracle11g, SQL Server, Salesforce

Responsibilities:

Involved in gathering business requirements, detailed the specifications with the business teams.

Contributed for end to end implementation of the critical customer facing portal.

Involved in various requirement meetings, to scope, analyze, architect and implement the end to end flow.

Helped in performing load testing to see how well the services performed under numerous circumstances. Also performed numerous performances tuning exercises to find the best optimal app settings and meet the SLA’s.

Developing and deploying the interfaces to PROD & Non PROD environment based on the approved design.

Worked with cross functional team to resolve the issues.

Preparation/execution of unit test cases, Fixing bugs when encountered.

Creation of knowledge transfer document, run books, conducting Knowledge transfer, Q/A sessions.

iRobot (Bostan,MA) Dec 2010 –May2011

Middleware Developer

Windchill Enterprise Systems Integration with ERP [Oracle]

It is an enterprise application integration (EAI)-between lifecycle management (PLM) services offered by Windchill PDMLink, with the services offered by distribution targets such as enterprise resource planning (ERP) systems.

This end-to-end integration provides real-time connection between Windchill PDM Link and distribution targets and supports and enables the transfer and mapping of business objects, such as Parts, Bills of Materials (BOMs), change Notices (CNs), and manufacturing objects and resources from Windchill PDM link to the distribution targets.

Responsibilities:

Requirement analysis, creation and updating o f functional and technical design documents. implement proof of concepts using different middleware technologies to determine the feasibility of the proposed solution. Coding to be done as per the requirement design documents.

Involved in client interaction and feedback mechanisms to enhance feature and requirement definition and implementation.

Configure, deploy and migrate projects across different lifecycle environments. Creation and execution of unit test including fixing of defects.

Mphasis an HP Company - ( Pune, Maharashtra)

Client: Symantec Corporation Oct 2008 – Nov 2010

Software Engineer

Idiom World Server Global Management System

Used by the localization team to manage the translation of content.It is a web-based solution that automates, synchronizes the development of multicultural content.WS translates application workflows that can get initiated from external resources.(team-site, support soft, SRCM, vasont, dent)

Partner Benefit Administration (PBA)

To automate the process of placing non-revenue orders for Symantec partners to ERP system and to enable successful migration of existing manual ordering system to salesforce The new interfaces were implemented to integrate with salesforce, fetch the orders placed in the salesforce system and push the same to the centralized ERP ordering process. Ordering statuses from ERP were also updated back to the salesforce system.

Patni Computer Systems [now IGATE Patni] (Mumbai, Maharashtra)

Client: General Electric (GE) -Commercial Finance April 2007 to Oct 2008

Software Engineer

Application SLA:

GE Fleet Services [commercial finance company] service provider for vehicles to all the corporate clients across US, Canada and other countries. More than 50 web - applications used which requires maintenance, enhancement and rollout support.

Violation / PPT (Personal Property Tax)/ITS:

The violations/PPT applications used to maintain the details of the violations committed by the vehicle and tax related information for the vehicles and the ITS applications is used to maintain all the insurance policy related details for the vehicle which are used by the GE Fleet services.

Personal Details:

Education: Master’s Degree in Computer Science, Pune University.

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