Unique Arce-Simmons

Mobile: 347-***-****

Email: adjll4@r.postjobfree.com

Career Objective

To utilize my strong analytical and adaptive social skills in an environment that positively contributes to society. Education

University of North Carolina at Charlotte,

Bachelor's Degree in Criminal Justice and Political Science Qualifications

· Nine year background working in the customer service industry with strong interpersonal communication skills, both verbal and written

· Exceptional organization skills with ability to pay attention to minute details

· Proficient with Microsoft Applications [Word, Excel, Office, and PowerPoint] as well as Encompass Mortgage software

· Self-directed with the ability to work with little to no supervision, able to work independently, and can effectively manage time in order to prioritize and complete multiple tasks Work Experience

Allied Universal

Washington, DC

March 2018 – Present

● Lead Security Officer

● Highly skilled in communication with visitors and client to ensure public safety

● Completes Daily Activity Report for company compliance

● Able to successfully work in a very fast-paced, corporate environment while making effective decisions Cardinal Financial

Charlotte, NC

August 2016 - 2018

● Mortgage industry professional with loan processing experience and a comprehensive knowledge of Encompass, Conventional, FHA, and VA loan programs.

● Provide support to loan officer and underwriter teams by ensuring the timely, judicious, and accurate processing of mortgages.

● Review and verify borrowers' income, credit reports, employment histories, property appraisals, and title insurance information to prepare loan applications for underwriting submittal.

● Successfully processed some of the most challenging loan applications (e.g., first-time borrowers, self-employed applicants and borrowers with problematic credit histories).

● Ensure compliance with company policies, underwriting guidelines, and lending-program requirements. Amerisource Bergen, Remote

Senior Reimbursement Specialist

September 2012 – March 2016

● Responsible for quality assurance of patient specific benefit investigations and ensure all documentation standards are met.

● Consistently praised by management for the quality and timeliness of reports, attention to detail, exemplary customer service delivery and team-player attitude.

●Maintained confidentiality end effective working relationships with assigned sites, payers and internal customers at all levels in operational activities through continuous communication both written and verbal.

As a driven, determined, and goal-oriented graduate of UNC-C, I currently find myself seeking more professional job experiences that I will benefit from while learning to express myself in a corporate and professional manner. I describe myself as hard working, self-motivated, as well as someone who will find the best way to complete any task and strive for excellence until goals are obtained. When hired, I will not only perform to the best of my abilities, but will surely be an asset to any project, team, or company.

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