MICHELLE CAIMI

Warminster, PA ***** · 215-***-****

adjljv@r.postjobfree.com · www.linkedin.com/in/MichelleCaimi Successful Reporting Specialist with more than 10 years of professional experience in research, analytics, and reporting. Highly motivated and fast learner who enjoys interacting with business partners to meet their reporting and managerial needs

EXPERIENCE

PRUDENTIAL FINANCIAL 1997-2020

2007-2020

REPORTING SPECIALIST, BUSINESS ANALYTICS

Research & report performance on initiatives for multiple business partners, perform analytics and glean findings to recommend areas of focus.

• Researched and analyzed data for internal and business partners, providing departmental results to senior management.

• Managed report repository based on excel and database reporting, allowing departments access to their results.

• Created interactive charts and graphs to build dynamic dashboards.

• Trained and maintained relationships with our offshore team.

• Managed department mailbox, moving questions and work needed to the appropriate individual contributor.

• As the Records Management Coordinator I developed and put in place process to make the department more organized.

2005-2007

QUALITY REVIEW

Backoffice transaction quality of business partners

• Quality review of all work done in the New Business area, including client-facing, and State and Federal regulations.

• Create and distribute QR detail reports for all areas within Annuities. 2005-2007

PERFORMANCE DEVELOPMENT/QUALITY CONTROL

Research & analysis, audit/risk, quality control specific to New Business

• Managed Quality profile for operations.

• Conducted audits and risk assessments per guidelines provided by senior management.

• Liaison for the Risk and Audit departments executing audits for states.

• Created new processes and developed/updated required SOPs. 2

EDUCATION

MASTER’S LIBRARY & INFORMATION SCIENCE, DREXEL UNIVERSITY Current

BS BUSINESS ADMIN, DELAWARE VALLEY COLLEGE

1991

SKILLS

• MS Excel

• MS Access

• Tableau

• Research

• Data Analysis

• Customer Relations

Contact this candidate