Bharat Bhushan Pandey

Email: adjlj0@r.postjobfree.com

Contact No: +1-754-***-****

Employer Name: Randstad Technologies

Objective

To pursue a career that enhances my skill sets and gives me a positive exposure in the area of my work, thereby adding value to the organization and grow along with it to achieve my professional and personal goals.

Profile Summery

Over 11 years of IT industry experience with analysis, design, development, testing, documentation, implementation, and maintenance of information systems primarily in the Banking and Financial industry and investment.

Extensive experience with Analysis, maintenance, testing and Implementation of Mainframe and Distributed system applications. Ensuring efficient use of resources, mobilize, and coach cross-functional project team members.

Proficient working in the areas of relational database concepts, data analysis. Expertise in Developing, Implementing, Documentation and Executing of a project with all unit testing and performing implementing task during installation. Experience in preparations of Test Plans & Test Cases in conjunction with the Business requirements.

Worked on Production job processing, monitoring and resolving production issues through code fixes. Working as a technical resource with business partners in Client location, Strong communicator and maintain relationship with operation and coworkers in team environment.

Provide technical support and co-ordinate with team members and other business stake holders on testing of programs and processes

Excellent analytical, communication and interpersonal skills, self-motivated, quick learner, team player.

Strong Experience in Credit card processing under Banking and finance sector.

Experience working in both waterfall and agile methodologies.

Skill Set

Languages – COBOL, JCL, SQL, AWS, Python, Java

Databases/File-Systems – DB2, IMS DB, VSAM, SQL

Online Systems – IMS DC, CICS, MQ Series

Configuration Management – CHGMAN, ENDEVOR, BladeLogic.

Incident and Change Management – INFOMAN, ServiceNow, ManageNow

Job Scheduler – JOBTRAC and Control M

Tools – TSO/ISPF, XPEDITOR, SPUFI, QMF, SYNCSORT, File-Aid for DB2, File-Aid for IMS, DB2 BMC utility, AppTune, IMSUTIL, JHS, Savers, CloudWatch, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Visio.

Data Transfer method – NDM, SFTP

Operating Systems – Windows, OS/390, Linux, Unix

Processes –Waterfall Methodology, Agile

Key Competencies:

AWS Certified Cloud Practitioner.

Experience in handling high severity production issue and providing alternative ways to tackle the issue.

Experience in SEI-CMM Level 5 Organization.

Excellent Interpersonal Skills while working in diverse business areas. Experience in handling production environment in various roles as Technical lead, Business rules specialist, programmer and Subject matter expert.

Worked primarily in the Banking and Financial Services domain for American Express. Supported the AMEX applications used to acquire New Accounts applications, generation of new offers, Commission management interacts with various AMEX subsystems and third-party vendors.

Excellent Team building, Project management, Analytical and Communication skills.

Hands on experience with the latest technologies like Z/OS, ISPF, COBOL II, DB2, IMS, JCL, SQL, MQ Series, VSAM, SYNCSORT, Easytrieve, File Aid, ChangeMan, ENDEVOR, BMC DB2, IBM Utilities, SPUFI, JOBTRAC, Control-M, Python, Java, AWS technologies.

Self-motivated, Highly Committed to Responsibilities and ability to work independently. Ability to perform well within cross-functional teams.

Project Profiles:

· Corporate Compass: July 2017 till today

Employer: Randstad Technologies

Client: Vanguard

Client Location: Paoli, Pa

Role: Production Support Analyst

Team Size: 30

Project Description: Compass support the internal tool supported for the Vanguard traders. It also calculates the pricing information of all the corporate funds maintained by Vanguard.

Environment and Tools: JCL, DB2, COBOL, Endevor, CICS, SQL, FILE-AID, Control-M, SPUFI, QMF, IDCAMS, FTP, NDM, SYNCSORT, CICS, Java, Microsoft .Net, Angular JS, Tibco, Oracle PeopleSoft, VMware, databases like Oracle, Microsoft SQL server, Sybase, and IBM DB2, DB2 BMC utility, Control-M, Splunk, IBM Tivoli, ServiceNow, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Visio, Windows, Java, Oracle, Unix, AWS.

Responsibilities

Ensure the system uptime is kept maximum as per the business requirement. Business processes and maintenance activities are completed within the scheduled maintenance window. The implemented processes meet the quality requirements and deadlines.

Mentoring the resources.

Prepared impact analysis documents for changes and enhancements proposed in the system.

Handling escalations from business.

Unit testing of the developed/modified code.

Actively involved with the development team on the enhancement of the above functionalities for the international markets.

Providing the necessary support to the business teams and Service integration teams on the issues.

· Global New Accounts: Sep 2009- July 2017

Employer: Syntel Consulting Inc.

Client: American Express

Client Location: Phoenix, AZ

Role: Technical lead

Team Size: 40

AMEX ACQ SDM is a maintenance project for AMEX Acquisitions and New Accounts Platform for US, Canada, Mexico, EMEA and Australia and ASIA pacific location. System accepts new credit card applications through different channels (batch, online or instant) and validates the received data. Once captured successfully the application is processed through multiple checks and data gather routines. There is a very sophisticated error handling with reports directly being routed to vendor for any rejected applications. Once captured successfully, the application is

processed through multiple checks; a few to name out of those will be Previous Experience check, Duplicate Check, Fraud Check, etc. This is followed by several other activities before a decision is made to either approve or decline the application. Approved applications are then issued with card number and their details are fed to various down streams like Billing, Authorization, Plastic Printing etc.

All the rejection or negative impact data are pulled through different Axiom report and start debugging it from our side to get the exact root cause.

Working as key link between onsite and offshore by distributing the workload to appropriate offshore team members not only to ensure the timely deliveries.

Achieving day to day Service Level Agreements and Proactive monitoring of Control-M jobs and resolving job abends.

Achieving problem management, change management and availability management metrics.

Working on live incidents to get the interrupted business operations back on track as soon as possible (this data is specific to Axiom Report only).

Working on day to day business issues reported either through tickets of various severity or user requests. This involves in depth analysis of entire system to find out the root cause followed up by appropriate break fix. This also constitutes aggressive follow up with the other support groups for ownership of the issue.

Working on release management activities by coding for break fix, conducting UT/UAT/Regression testing which is as part of all development task for the issue, following up with IBM groups to obtain necessary approvals for implementing changes. It also involves end to end testing with various upstream and downstream systems.

Proactively working on demand management initiatives to save CPU costs and add value to the existing services that are being provided to client.

Leading production assurance calls to check the functionality and quality of projects put in by development teams.

Environment and Tools: Enterprise COBOL, JCL, DB2/SQL, IMS-DB, CICS, ChangeMan, File-Aid, SPUFI, WB (AMEX Proprietary tool), DB2 BMC utility, AppTune, IMSUTIL, JOBTRAC, JHS, InfoMan, ServiceNow, ManageNow, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Visio.

· Acquisition Toolbox System: Sep 2009- July 2017

Employer: Syntel Consulting Inc.

Client: American Express

Client Location: Phoenix, AZ

Role: Technical lead

Team Size: 10

Acquisition Toolbox System delivers below three major business functions to US and Canada, LAIDC acquisitions marketing

Acquisition source code management – (Source code creation, Source code definition, Source code validation, automation, integration)

Acquisition price code management – (Price code creation, Source code definition, Source code, automation, integration)

Acquisition commissions management - (Commission creation/set up, payment, automation, risk prevention)

Acquisition reporting – (Responder and commission results, standard and ad-hoc requests).

Responsibilities

Ensure the deliverables are meeting the quality requirements and deadlines.

Review and provide feedback to the team members time to time.

Coding new programs and modifications of the programs

Mentoring the resources.

Prepared impact analysis documents for changes and enhancements proposed in the system.

Handling escalations from client

Unit testing of the developed/modified code.

Actively involved with the development team on the enhancement of the above functionalities for the international markets.

Providing the necessary support to the business teams on the issues like creating the price codes, price code validation and linking and delinking of the Price codes with the Source codes.

· Acquisition Toolbox System (Dev.) : Sep 2015- July 2017

Employer: Syntel Consulting Inc.

Client: American Express

Client Location: Phoenix, AZ

Role: Technical lead

As part of this balancing and control project we have made the changes in process to balance every incoming and outgoing files from ATS. We have make the changes in the current ATS process so that every incoming and outgoing file has the header detailed and trailer record and the sequence number in the header will be validated against a sequence number at our end and the trailer will be validated against the detailed record count of the files.

Responsibilities

Analyzing the business requirement and make the overview of the project

Create the user stories after meeting with all the interfacing system development teams and Business.

Responsible for code changes on few modules to create and consume the files as per the new Architecture.

Coded the new validation programs and Procs and added them to the current JCLs.

It was my complete responsibility to perform the Unit testing and regression task of this new project with all collective report.

· Control-M migration and Support: Aug 2012- Dec 2012

Employer: Syntel Consulting Inc.

Client: American Express

Client Location: Phoenix, AZ

Role: Technical lead

As part of GNA acquisition/ATS, we have migrated all jobs running into JOBTRAC to Control-M system.

Responsibilities

This is a conversion project and I was responsible for complete impact analysis for the requirement and then work with the development team on the process for the job in Control-M.

Created some adhoc schedules and linkage jobs which helped in creating the dependencies between the jobs running on Control M and Jobtrac. Later worked with the development team to remove the linkage jobs when the complete system is migrated to Control M. Changed the converted schedules schedulers and added some new schedulers as per the requirements. Modified the JCLs as per the Control M tool.

On a support task if we face any abend, I was responsible to complete the job to run into migrated Scheduling tool (Control M) with required overrides in production to meet the SLA.

Education:

Bachelor's degree in Computer Science and Engineering from U.P. Technical University Lucknow, U.P. in India.

Achievements/Awards:

Implemented various processes to achieve cost reduction and to avoid a financial loss.

Implemented the automated process which reduced working hours for regular recovery process from 40 hrs per month to 1 hr per month thereby avoiding a financial loss to organization.

Implemented various reporting processes in GNA that ensured the timely and exact reporting to Business in case of any issues and abnormal behaviors.

Among the few employees who received the Syntel CEO Value Awards for Individual and Team.

Member of the AMEX Team which achieved CENTURION Account Stature.

One of the few Syntel Employees to receive award from the Amex VP.

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