Personal Assistant Manager
Resume:
CURRICULUM VITAE
FOR
MARIETA BESTER
PERSONAL INFORMATION
Full Name : Marieta Christa
Surname : Bester
Title : Miss
Identity Number : 990-***-**** 085
Date of Birth : 8 May 1999
Gender : Female
Cell number : 067-***-****
Email address : adjl8g@r.postjobfree.com
Marital Status : Single
Nationality : South African
Home Language : Afrikaans, English
Residing : Nigel
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Criminal Offence : None
Health : Excellent
Drivers’ License : Yes
SECONDARY EDUCATION
High School : Hoërskool John Vorster
Grade : 12
Year : 2017
Subjects : English
Afrikaans
Maths
LO
Tourism
Business studies
Accounting
TERTIARY QUALIFICATION
Name of Institution : Cabin Crew Academy Benoni
Course : Ab Initio
Year : 2018
Qualification : Cabin crew
School : Cabin crew academy
Subjects: Safety and emergency procedures
Aviation medicine (AED)
Slide jumps
Dangerous goods
Fire fighting
Aircraft rating : Boeing 737
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Name of Institution : Cabin Crew Academy Benoni
Course : Foundation In Travel and Tourism with
Galileo
Year : 2018
Qualification : Foundation In Travel and Tourism with Galileo
Name of Institution : Cabin Crew Academy Benoni
Course : Harvard Manage Mentor Diploma
Year : 2018
Subjects : Budgeting Business
Plan Development
Career Management
Change Management
Coaching
Crisis Management
Customer Focus
Decision Making
Delegating
Developing Employees
Difficult Interactions
Ethics at Work
Feedback Essentials
Goal Setting
Innovation and Creativity
Leading People
Leveraging your Networks
Marketing Essentials
Negotiating
Presentation Skills
Strategic Thinking
Stress Management
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Team Creation
Team Management
Time Management
Writing Skills
PERSONAL ATTRIBUTES
Eager to achieve results.
Great Communication skills.
Excellent problem-solving skills.
Taking initiative.
Leadership.
Listening skills.
Presentation skills.
Objection handling.
Persistence.
Organisational skills.
Focused.
Establishing trust.
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EMPLOYMENT HISTORY
Company Name:
Hertz Car Rental
Date:
From April 2019 – November 2019
Location:
ORT International Airport
Job Title:
Customer Service Agent (CSA)
Job Description:
1. Provide highest level of customer service to all customers 2. Emphasis on selling and revenue maximisation on core products such as Waivers and Value-added products.
3. Ability to plan and prioritise all aspects of our D&C business. 4. Effectively operate TAS system (HILTS).
5. Complete all rentals – accuracy and attention to detail. a. RA fields
b. Confirming and updating client personal details c. Explaining breakdown of costs and T’s & C’s
6. Complete Reservations and quotations in accordance with Hertz procedures and policies and correspond with client. 7. Answer all telephone calls in accordance with Hertz policy. 8. Immediate action of over due’s, extensions, exchanges e.g. and ensure follow up is in accordance with correct Hertz procedure. 9. Capturing and Processing Cash in the system.
10. Ensure rental office cleanliness and conduct associated custodial duties.
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Company Name:
Kololo Game Reserve
Date:
From December 2019- June 2020
Location:
Vaalwater
Job Title:
Personal Assistant (PA)
Job Description
1. Report directly to General Manager.
2. Obtaining quotes from different suppliers.
3. Place orders.
4. Make travel arrangements for staff going off-site. 5. Attend daily morning meetings and keep minutes. 6. Handle creditor and debtors administration.
7. Petty cash:
a. Reconcile and administer daily cash up from front of house. b. Reconcile and administer the daily petty cash hand-outs and slips received from front of house.
8. Payment administration;
a. Extract bank statement and input incoming cash in payment. b. Allocate incoming cash from Debtors.
9. Ensure staff meetings are planned in agenda for General Manager. 10. Daily check on staff routines:
a. Check if daily cash up is handed in.
b. Check if daily bar count is handed in.
c. Check if monthly stock counts are handed in.
d. General filing and archiving, by ensuring all check lists are done. e. Stand in at the reception when front of house is busywith check-ins and outs or is on leave.
f. Answer phone calls for General Manager and take messages. g. Ensure tidiness of front of house.
h. Hosting on the hosting rotation schedule.
i. Stand in for any department if needed.
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Company Name:
Uludag Foods
Date:
From November 2020-
Location:
Germiston
Job Title:
Personal Assistant (PA)
Job Description
1. Report directly to Director.
2. Update all stock and account sheets.
3. All admin related duties example filing, etc.
4. Invoicing.
5. Supervise warehouse stock and staff.
6. Control petty cash.
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REFRENCES
1. John Vorster High School, Mrs. Groenewald contact nr. (011-***-****
2. Cabin Crew Academy, Mrs. Fouche 072-***-****
3. Hertz Car Rental, Mrs. Smart 083-***-****
4. Kololo Game Reserve, Ms. Kangur 014-***-****
Please see attached Diplomas and Certificates. Originals available on request.
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