HEIDI S. FISHER

**** *, **** ******, *******, TX 79605

541-***-****

adjkzh@r.postjobfree.com

SUMMARY AND PROFILE

Energetic and Friendly Front Office Professional with experience in fast-paced medical, chiropractic, social service, and customer service environments

Bilingual (fluent Spanish) - State of Oregon Qualified Health Care Interpreter

Skilled in social services, data entry, client/patient intake and documentation

Comfortable interacting with people at any level PROFESSIONAL EXPERIENCE

ALLCARE HEALTH

1701 NE 7th Street, Grants Pass, OR 97526 541-***-**** Supervisor: Robert Anderson Tobacco Cessation Outreach Coordinator

January 2014- May 2020 (COVID-19)

Coordinator of Member outreach, aiding Members with resources that apply to individuals' specific needs Interact with Primary Care Physicians

Assist and support Case Managers and ENCC

Provide personal assistance with quitting smoking, both for members and for community

Lead anti-smoking workshops for members and for community

Engage in home visits with Members

Educate Members about available resources

HOME INSTEAD SENIOR CARE

310 NW "A" Street, Gants Pass, OR 97526 541-***-**** Contact: Melinda Home Aide

August 2013 – April 2015 (on-call basis)

In-home non-medical care assistant for seniors

Assist with daily living activities

Plan and prepare meals

Perform light housekeeping

Trained for emergency situations

RIGS & RIDES

600 SE 7th Street, Grants Pass, OR 97526 541-***-**** Contact: Sean Haagen Office Manager

April 2013 - August 2013

Full charge of all office functions relating to marketing, sale, and transfer of pre-owned vehicles

Initiated title transfers

Performed bookkeeping duties and processed bank deposits

Verified insurance and financing documents

Answered phone requests for information and documentation DABO FOODS/RIVER CITY GRILL

1889 NE 7th Street, Grants Pass, OR 97526 541-***-**** Contact: Jill Sandoval General Manager

December 2010 - April 2013

Direct responsibility for customer care, processing cash and deposits, inventory control, reconciliation, and ordering

Opened and closed facility as needed

Reconciled and re-ordered inventory

Counted receipts including cash, created deposits LINCOLN COMMUNITY HEALTH CENTER

1301 Fayetteville Street, Durham, NC 27704 919-***-**** Contact: Sheila White Intake Specialist/WIC Clerk

June 2009 – December 2010

As first point of contact for clients, responsible for client intake, income verification, interpreting when necessary

(Spanish), and other clerical tasks.

Welcomed clients and verified required documentation

Assessed client eligibility through various approved methods

Processed documents for approval of benefits

Issued and gave instructions for WIC vouchers

Performed data entry and clerical tasks

Assisted with overflow from other work centers within office NORTH RALEIGH ACCIDENT & INJURY CTR

1600 Ronald Dr Ste 103, Raleigh, NC 27609 919-***-**** Joshua McDowell, D.C. Chiropractic Assistant/Front Office/Interpreter

November 2008 - June 2009

Responsible for client intake, insurance verification, interpreting (Spanish), and other front office and clerical tasks as well as performing therapies and other assistance to the Chiropractor.

Verified insurance

Answered phones and set appointments

Administered chiropractic therapies

Performed data entry

Completed other clerical tasks

MONTGOMERY COUNTY SOCIAL SERVICES

Supervisor: Sandra Cagle, x222 Director: Jim Sanders x265 910-***-**** Processing Assistant III/Receptionist/Interpreter

August 2006 - July 2007

As front desk receptionist, performed all facets of clerical responsibilities, issued licenses, interpreted (Spanish). FEMA trained and certified.

Performed data entry

Interpreted for department

Issued county licenses

Performed other office and clerical tasks

EDUCATION AND CERTIFICATIONS

State of Oregon Qualified Health Care Interpreter (Spanish) University of Massachusetts – Basic Skills for Working with Smokers CIMI, Certified Infant Massage Instructor

Chronic Pain Self-Management Leader Cross-Training Mental Health First Aid USA

Adult Foster Care Provider Training: End of Life

Diabetes Self-Management Leader Training

Traditional Health Worker THW0541

Computer Skills

Microsoft Outlook

Proficiency in specialized systems such as Essette, EZ Cap, HealthPro and others Personal

Able to travel if necessary

Able to pass drug screen/background check

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