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Director of Operations

Location:
New Holland, PA
Salary:
80,000+
Posted:
January 20, 2021

Contact this candidate

Resume:

Jamison Andrew Carroll

New Holland, PA

Phone: 717-***-****

E-mail: adjkz9@r.postjobfree.com

https://www.linkedin.com/in/jcarroll49

To whom it may concern,

Please find attached a copy of my resume for your consideration.

Having worked for over 25 years, I have developed a wide range of skills that would meet and exceed the expectations for the role. I have owned or operated numerous service-oriented organizations with budgets from $100,000 to $20M per year. I have consistently worked with many different teams to provide operational, logistic, and quality products and services.

Excellent at the analysis of contractual and budgetary programs to identify deficiencies, create corrective actions, and present the findings to the leadership team for decision making.

Demonstrated understanding of all aspects of personnel, payroll, warehousing, CapEx/OpEx monitoring and purchasing, maintenance, and operations management execution. Adept at leveraging top notch data analysis for streamlining processes, eliminating waste, solving contingencies, reducing costs, and enhancing customer satisfaction, thereby contributing the organization’s bottom line.

Proven expertise in personnel management, warehousing/inventory management, fabrication management, and continuous improvement. Exceptional at project management, contracting, policy planning, integrated logistics procedures, product support, and materials management.

My qualifications include a Bachelor of Science in Management Studies from UMGC, and Certifications such as Green Belt Lean Six Sigma, FAA Certified Airframes & Power Plant Mechanic, and Certified Forklift Operator.

Salary expectations are $85,000 - $105,000 depending on employment package and benefits.

Realizing that there are more values to be shared, I would appreciate the opportunity to meet you in person to discuss my background further and take it forward on a positive note.

I thank you for your time & consideration and look forward to hearing from you.

Respectively,

Jamison A. Carroll

Jamison Andrew Carroll

New Holland, PA

717-***-**** adjkz9@r.postjobfree.com

https://www.linkedin.com/in/jcarroll49

EDUCATION:

Bachelor of Science in Management Studies, University of Maryland Global Campus

Master of Business Administration, University of Maryland Global Campus (Graduate 2021)

EXPERIENCE:

Director of Operations, A.J. Blosenski Pennsylvania 8/19 to Present

Manage all day to day operations of drivers, loaders, and office staff including assessing the property, DOT and OSHA compliance, IT management, and workforce needs.

Responsible for ensuring the company delivers exceptional customer service in accordance with the company's core values.

Act as the head of the company when the President and VP of Operations is not present for matters dealing with vendors, customers, municipalities and districts that we service.

Responsible for ensuring adequate personnel staffing is maintained in order to service all accounts in an efficient manner, to include hiring, training, and development of employees.

Research, analyze, identify and provide data to improve operational or management practices, and provide continuous improvement in routing and planning of all departmental strategies

Oversee the scheduling and execution of daily operations for each department, including fleet and property maintenance

Provide logistical management of all inbound and outbound loads of material for the recycling plant and transfer station.

Initiate and manage new projects to improve revenue for the company through new initiatives or adding new revenue by acquiring new contracts with municipalities or homeowner associations.

Works with Customer Service and Sales departments to improve the quality of our services by getting feedback from current or past customers, so the company can continue to improve.

Plant Manager, TotalRecycle Birdsboro, PA 1/19 to 8/19

Responsible for ensuring the division delivers top-notch customer service in accordance with the company's core philosophy.

Works in conjunction with the Sales Department in planning, and establishing marketing plans and objectives

Ensures that all company employees properly represent the company to help grow the division through seeking and obtaining new business, and through retention of current customers.

Acts as liaison to all customers, municipalities and districts serviced.

Holds ultimate responsibility for the day-to-day operations of the division.

Responsible for planning and controlling operations to ensure daily, weekly, monthly, and yearly operational goals are met or exceeded.

Responsible for ensuring 100% DOT, environmental, and OSHA compliance standards are met.

Responsible for planning and controlling all equipment, fabrication, and maintenance needs.

Responsible for ensuring the facilities are maintained in accordance with company standards.

Responsible for ensuring adequate personnel staffing is maintained in order to service all accounts in an efficient manner, to include hiring, training, and development of employees.

Reviews and approves all purchases for the division.

Ensures that all company policies and procedures, and local, state, and federal regulations are strictly adhered to.

Responsible for the implementation and adherence to the operational and financial plan of the division.

Responsible to ensure the monthly budget is met, business profitability, and managing all receivable, processing costs, and billing.

Operations Manager, Conduent Washington, DC 8/16 to 12/18

Manage all day to day operations of Conduent employees and my primary subcontractor employees including assessing the property, P&L, EHS, Fire, and OSHA compliance, IT management, property management, and workforce needs

Develop, analyze, and evaluate contract KPIs to accomplishment performance goals, ensure compliance, and to share information with Washington DC Department of Transportation through periodic reporting tools

Provide technical support and training for multiple SaaS offerings and manage continuous upgrades and changes to meet the customer needs and specifications.

Manage supply and logistics for all inbound and outbound LTL shipments which operate on a daily basis

Ensure all parking meter and signage maintenance actions and fabrication are performed in compliance with all federal & state laws and the policies & procedures stated by OSHA and EHS regulations, manufacturer publications, and Conduent standard operating procedures

Manage parking customer service thorough compliance evaluations, communicating issues, finding resolutions, and recommending courses of actions to respond and correct residents’ complaints

Conduct research to assist in identification of projects and studies for curbside management, operational and strategic plans and maintain an in-depth knowledge of statutory and regulatory requirements, DDOT policy and procedures, administrative, financial, and Information Technology controls, and the results of program operations.

Liaise with the Program Manager, Contracting Officer, and Contracting Officer Representative during contractual and weekly meetings

Initiate and manage new projects to improve revenue for the customer and my organization with new meter installations and adding new revenue generating projects to existing locations

Research, analyze, identify and provide data to improve operational or management practices

Provide oversight for the subcontractors hiring, promotions, shift changes, training, assignments, scheduling, their performance in the maintenance projects, and consistently make improvements

Ensure the safety and security of personnel during the collection process and pick up from Brinks

Deliver or facilitate the written and electronic reports on performance levels, KPI milestones, and employee documentation so that everything is reported in a timely manner

Drive specific projects related to signage, meter acquisitions, and data analytics of parking trends

Monitor the documentation of monetary deposits to DDOT accounts (Coin, electronic, or third-party vendor application transactions)

Project Coordinator, DynCorp International Patuxent River, MD 9/11 to 8/16

Developed and executed a critical maintenance programs and heavy maintenance programs

Conducted maintenance and inspections on engines, hydraulic & pneumatic systems, all replacement parts, and all other mechanical components on 6 different types of helicopters (UH-1N/Y, AH-1W/Z, MH-60, CH-53, CH-46, H-3) and as the Senior Aircraft Inspector and Operator on three different types of aircraft

Confirmed that maintenance work followed federal & state laws and the policies & procedures stated in the FAR and OSHA regulations, Environmental Health and Safety, USN Publications, Collective Bargaining Agreement, DynCorp Disciplinary Guide, and USN Standard Operating Procedures

Supervised Union workers performing heavy maintenance and fabrication for testing and assessments of new products & procedures

Conducted studies related to aircraft equipment procurement, parts purchasing, and contract management with the Logistics and Acquisition departments

Interpreted US Navy and DynCorp policies and procedures to manage projects for technical personnel and Engineers to adhere to technical instructions, ascertain incorrect processes, and deliver remedial actions to review the life cycle of aircraft parts, support equipment, and test equipment

Conducted and coordinated heavy maintenance projects of different scale to improve the effectiveness and efficiency of operational policies and procedures conducted by the mechanics

Program Manager for the Foreign Object Damage (FOD) and Fire Safety programs

Analyzed designs, diagrams, schematics to facilitate efficient troubleshooting and support all maintenance progress

Oversaw flight schedule, all levels of maintenance, fabrication, and testing of new equipment

Verified support equipment, and procedures for maintainability requirements for aircraft and equipment

Executed weekly technical training for qualifications and policies of the organization

Vice-President/Co-owner, Intracoastal Fire Protection Wilmington, NC 6/09 to 9/11

Performed all Human Resource functions including AP, AR, hiring, payroll, and taxes

Devised, changed and supervised contracts with probable/current customers

Studied, developed, installed, fabricated, and performed quality assurance inspections of pre-engineered fire suppression systems

Interfaced with the Logistics Manager of various manufacturing units and customers to ensure on time deliveries and exceptional customer service

Participated in educational events to upgrade the technical information/transformations in the manufacturing and national fire safety codes

Office Manager, Hanover Fire & Safety, Inc Wilmington, NC 9/04 to 9/09

Performed all Human Resource functions including AP, AR, hiring, payroll, and taxes

Managed payroll for up to 25 employees. Assumed responsibility for documentation, insurances, certificates, and licenses for the company

Managed preventative maintenance for fire extinguishers, alarms, backflow preventers, and automatic fire suppression systems

Coordinated in scheduling, asset, and product inventories. Prepared invoices for every customer

Maintenance Project Manager, US Marine Corps Jacksonville, NC 9/99 to 9/04

Perform all Human Resource functions in accordance with the organizational metrics including payroll, timekeeping, leave time, disciplinary actions, performance reviews, and assist with benefit and personal issues

Supervised Union workers performing maintenance for testing and assessments of new products & procedures

Conducted studies related to aircraft equipment procurement, parts purchasing, and contract management with the Logistics and Acquisition departments

Interpreted US Navy policies and procedures to manage projects for technical personnel and Engineers to adhere to technical instructions, ascertain incorrect processes, and deliver remedial actions to review the life cycle of aircraft parts, support equipment, and test equipment

Conducted and coordinated projects of different scale to improve the effectiveness and efficiency of operational policies and procedures conducted by the mechanics

Program Manager for the Foreign Object Damage (FOD) program

Analyzed designs, diagrams, schematics to facilitate efficient troubleshooting and support all maintenance progress

Oversaw flight schedule, maintenance, and testing of new equipment

Verified support equipment, and procedures for maintainability requirements for aircraft and equipment

Confirmed that maintenance work followed federal & state laws and the policies & procedures stated in the OSHA regulations, USN Publications, Collective Bargaining Agreement, Disciplinary Guide, and USN Standard Operating Procedures

Developed and executed an extensive maintenance program.

Conducted maintenance and inspections on engines, hydraulic & pneumatic systems, all replacement parts, and all other mechanical components on different types of helicopters (UH-1N/Y and AH-1W) as the Senior Aircraft Inspector and Operator

Executed weekly technical training for qualifications and policies of the organization

TRAINING PROGRAMS ATTENDED

USN/USMC Weapons and Fire Safety Training

NAVAIR Lean Six Sigma – Green Belt

FAA Airframes & Powerplants Mechanics Certification

TECHNICAL PROFICIENCY

MS Office, SaaS support, Technical Publications, and Databases



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