PERSONAL RESUME

Cheryl Veron Young

*** ******** ***** *****

Bossier City, LA 71111

Home – 318-***-****

Cell - 318-***-****

E-mail – adjkvo@r.postjobfree.com

Objective: I am seeking a position with a major company, college, university or government agency that offers me the opportunity to excel within the organization. Qualifications: My work history and experience demonstrate successful management and customer service skills. I am capable of handling a wide range of administrative functions consistently producing top-quality work. I am a proactive, "take-charge" professional job developer with 15 years of experience providing administrative support to senior managers. I’m accomplished in working in a fast-paced environment including tight scheduling, multi-tasking and meeting deadlines. I’m certified in the use of Microsoft Office and given an opportunity I would be a tremendous asset to your company. I have ten years of experience in Medical Billing and have worked in the Mental Health field along beside other health professionals assisting them with their clients. Education:

2002 - 2004 WILEY UNIVERSITY MARSHALL, TX

Bachelor of Science - Organizational Management

1993 - 2002 SOUTHERN UNIVERSITY SHREVEPORT, LA

Associate Degree - Business Administration

1979 - 1994 BOSSIER PARISH COMMUNITY COLLEGE BOSSIER CITY, LA Course Study - Nursing

1972 – 1976 AIRLINE HIGH SCHOOL BOSSIER CITY, LA

Graduated - May 1976

Experience:

January 2014- Present – Little Girl Cakes and Pies- Bossier City, LA

Make homemade cakes and pies from scratch at your request

Everything is made with Love and I cut no corners on Quality, each cake and Pie and cookie is made at the request of the customers July 2012 – 2015 – Success Insite – Office Manager – Bossier City, LA

Opening and preparing office for everyday functions

Pulled folders for clients over 75 to 100 clients a day/ then re-filed them

Answered up to four phone lines

Distributed messages to over 15 LPC”s/Doctors that came through office

Worked in diverse setting, including nursing home, hospital and private residence

Adhere to safety guidelines, help to set up polices with company-Safety Monitor

Charted daily information on charts, did daily inputs of meds and scheduled all appointments

Provided necessary support and supplied/assisted Clinical staff and patients as needed

On a daily basis, I ran a full scale office from top to bottom Apr 2008 – 2009 – SUSF (metro campus) -Special Events Coordinator -Shreveport, LA

Planned fundraising strategies of Southern University at Shreveport Foundation (SUSF)

Overseen major fundraising event for the Foundation such as; the Gentlemen’s Cooking Classic, Port City Classic Golf Tournament and Cotton Club Gala

Coordinate and build partnership with corporations and businesses for gifts on behalf of the Foundation and Southern University

Organized 52 or more chefs to participate in the 2008 Gentlemen’s Cooking Classic Aug 2007 - 2008 – Excalibur Limousine – Co-owner & Business Manager – Bossier City, LA

Manage day to day operation of a luxury transportation service

Schedule drivers and dispatch limousines for all special events July 2006 – Shreveport Job Corps Center – SGA/ACT Coordinator - Shreveport, LA

Coordinates the Advanced Career Training (ACT) and Advanced Training (AT) activities and monitors student’s progress

Serves as Student liaison in program planning, implementation and monitoring for the Job Corps Center and directs and coordinates all student activities within the community in a positive manner

Serves as Student Government Advisor and Social Skills Administrator

Prepare students for transition back into their communities with the ability to obtain employment

Prepares and submit various statistical and narrative reports as required

Conducts readiness panels as students reach completion levels

Assist the Residential Living Director in meeting the departmental and Center OMS and QMS goals on an on-going basis

Assists in planning, coordinating and conducting Student Graduations, Awards Day Programs and other special activities

Plan and implemented Student Peer Counseling, Student Leadership and Student Incentive Program

Arranges and coordinates Center and joint community activities, e.g. baseball games, dances, etc; to include the Job Corps students

Assigns students to participate in Job Corps Center tours for potential student applicants and/or their parents and community groups and organizations Oct 2004 – 2006- Southern University (metro campus)-Job Developer- Shreveport, LA

Responsible for recruiting students ages 14 to 21 for workforce service programs

Serve as a focal point between university students and local businesses in partnership with the University for job placement

Conduct TABE Testing, Social Service Interviews, Job evaluations on all participants in the Community Outreach and Workforce Department

Prepare and maintain monthly reports, business logs for job contacts and other employment agencies for job placements

Provide workshop for readiness skills training, office administrative standards, conflict resolution, Money management, dress for success and resume writing

Assist in planning, coordinating and conducting students award programs, graduations and special events fundraisers

Manage the transition assistance program for entry level students into college Feb 2002- 2004 - State Farm Insurance- Office Representative- Bossier City, LA.

Managed customer service area for local State Farm agency

Provided insurance quotes to current and potential clients

Responsible for day-to-day office operations, daily deposits, balancing of payable/receivable accounts

Feb 2000 - 2001 - Fidelity National Title Company- Equity Coordinator- San Antonio, TX.

Coordinated mortgage loans between clients and lenders when relocating to another state

Responsible for processing loan closings for clients Oct 1998 - Foley’s Department Store- Sales Manager- San Antonio, TX.

Conducted employee orientations training for sales services and administer drug testing for various employees

Analyzing sales procedures and developed strategies for increasing sales and posted new job opening

Jul 1996 - Pines Road Kwik Stop- Owner/Operator- Shreveport, LA.

Directed the day to day operations of a convenience store with gasoline sales

Managed approximately 50 or more separate vendors accounts to maintain store inventory

Supervised five employees and payrolls accounts for the business

Overseen all aspects of building and grounds maintenance for store upkeep Sep 1995 - Caddo Parish School Board- Substitute Teacher- Shreveport, LA.

Served as coordinator of classroom activities in the absence of the regular teacher

Implemented lesson plans for grading requirements

Conducted student and parent counseling

Planned field trips and special events for student academics Jul 1974 - 1993 - Sears- Assistance Manager Lawn/Garden Dept- Bossier City, LA.

Responsible for the department operation and employee management

Designated as safety monitor and evaluator to ensure a safe environment was provided for both the customer and staff

Certifications:

Microsoft Office Certification

Driver Safety Refresher Certificate

Community Affiliations:

Executive Board Member of the Stromile Swift Foundation Board, Secretary Member of the Southern University Student Support Services Advocacy Board (SSSAB) Member of Krewe of Harambee (pass Queen)

Elite Club of Southern University at Shreveport

Member and Officer of Southern University Jaguar Business Club Member of the Stonewall Missionary Baptist Church, Bossier City, LA PHP (People Helping People Corporation)

MCDC Advisor at Stonewall Missionary Baptist Church Medicaid advocate of Stonewall Missionary Baptist Church Women of Wisdom, SMBC- Secretary

Achievements:

Southern University Dean’s List

Southern University Community Unity Project Award

Southern University Outstanding Marketing Performance Southern University Outstanding Business Ethics

Southern University Outstanding Creativity

Southern University Academic Achievement for Honor Roll Maintenance Agreement Sales Award, (1988,1989, 1990 & 1991) Sears Customer Service Award

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