Kasia Fitzgerald

Dania Beach, Florida

954-***-**** adjku4@r.postjobfree.com

(Willing to relocate / Permanent Resident)

I am a Certified Scrum Master (CSM), Data and Business Analyst with experience in SAFe Agile, Scrum Agile, Waterfall, TSQL seeking a new opportunity that fits background in analysis, project coordination, problem solving, team building and critical thinking.

Education and Certification

Bachelor of Special Education and Revalidation (2005-08) University of Lodz, Poland

(“Good Plus” Equivalent of GPA 4.0)

QA Certificate Verizon Tech, Online

(QA - Manual Testing, Automated testing, Selenium, JavaScript, QTP (SDLC, Agile-SCRUM, Waterfall).

Certified Data Analyst Colaberry School of Data Science and Analytics, Dallas

(Data Analysis, PLSQL, SSRS, SSIS, Passed with 90% score in Certification Tests.)

CSM (Certified Scrum Master) Scrum Institute

Experience

COMPUTERSHARE JULY 2020 – PRESENT

Business Systems Analyst

Analysis – Analyzed and reviewed financial documentation, loss mitigation data, loss mitigation waterfalls and contractual documents; ensuring the accuracy of all data and the appropriate decision rendered throughout the loss mitigation review process to compliance with Federal laws, State laws, and Investor specific guidelines.

Data Modeling implementation - Continuously challenge and improve loss mitigation policies and scorecards through analysis of customer behavior data and sophisticated statistical and financial modeling.

Presentation - Interpret large data sets, prepare recommendations, and present to members of the team to influence the strategic direction of the company.

Coding – worked on VB to export data, SQL/ Query Analyzer, Tableau, UNIX and MS Office along with Excel (Pivot tables, charts / graphs and formulas) to export reports and analyze business requirements.

Coordination -Developed, implemented, and coordinated project plans, including tracking progress, preparing reports, facilitating communication and collaboration with management on identifying, strategizing, prioritizing, and initiating special projects.

Designing - database structures for business process automation.

Reporting - Evaluated, analyzed, and communicated systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties.

ROYAL CARIBBEAN, MIAMI, FL NOV 2018 – MAR 2020

Business Analyst

Analysis - Acted as Primary Liaison with Business Units and Technical Units to gather, analyze and prioritize Business Requirements translated into Project Scope, Business Specifications (BRD) and Functional Specifications.

Project Coordination - Coordinated and conducted meetings to coordinate user review and approval at all stages of system development and delivery.

Documentation - Prepared Requirements Document, Requirements Traceability Matrix, Scope and Impact Assessment, Risk Assessment and Management, Managed project scope throughout the lifecycle of projects.

Multidisciplinary approach - Work cross-functionally with Legacy and Hybrid team to create product processes and provide continuous improvement to ensure key performance targets are met.

Communication - Led extensive interaction with business process, development, implementation teams, and end users in all aspects of report requirements for content management, identifying defects, and proposed recommendations

Onshore/Offshore - Managed team meetings with onshore and offshore resources for functional and application interface delivery; Maintained project schedules, metrics, status reports, issues log

Scrum/ Kanban - Actively followed agile principles and contributed in the various agile ceremonies like Daily Scrum, Sprint Planning, Story refinement, Sprint retrospective etc. Also stepped in as a Scrum Master when needed for a different team.

Fidelity Investments, Boston, MA JAN 2016 –OCT 2018

SQL Junior Developer

Filtering data - Filtered and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems

Collaboration - Worked with respective Database Administrators in Performance Tuning for in-efficient queries, CPU consumed Queries and Long-running Queries.

Stored Procedures - Designed and developed tools for business requirements using stored procedures

Implementing new functionality - Identified problems, suggested solutions and implemented fixes for various issues encountered. For example, tuned SQL queries, added indexes, parallel processing, hints.

Modification - Modified and enhanced the existing systems to incorporate new functionality and to optimize them for performance.

Data maintenance - Involved in creating the constraints, rules, defaults, and triggers to maintain the data and referential integrity.

Development - Involved in the full development cycle of Planning, analysis, design, development, testing, and implementation.

Scripting – Used Store procedures, User defined functions, Views, T-sql scripting for complex business logic. Optimized the database by creating various clustered, non-clustered indexes and index views. Using aggregate strategies to aggregate data, sorting and joining tables.

SPECTRUM, FL NOV 2009 – OCT 2015

Job Coach

Assessment - Assessed individual’s vocational abilities and work readiness

Guidance - Provided professional guidance and mentorship to at-risk individuals with employment barriers.

Job Analysis - Analyzed job responsibilities for job training. Monitored work culture and mentored resources.

Evaluation - Evaluated the progress of individuals through documentation/reporting

Communication - Maintained effective communication between worksites and ASC staff

Relationship Management - Maintained positive community relationships on behalf of ASC

Documentation – Reviewed candidate documentations and created weekly report.

Case Management - Provided ongoing case management to children and families with intense/complex needs.

TECHNICAL SKILLS

MS SQL Server

Jira

Power BI

Confluence

Slack

MS Visual Studio

Microsoft Visio

Smartsheet

Query Analyzer

MS Excel

TOAD

Tableau

Windows XPSQL Loader

Microsoft 365

VOLUNTEER & COMMUNITY ENGAGEMENT

Peaceful Ridge Rescue for Horse Rehabilitation

Styles Saves – Non-profit Organization for underprivileged kids in South Florida

Challenge Air for Kids and Friends – Help Special needs kids with unique flight experience

Ambassador for local South Florida travel community known as “Couchsurfing”

Avid Traveler & Cultural Ambassador - Backpacked and travelled around 38 countries

Avid swimmer - Certified Lifeguard; Certified Scuba-Diver.

Contact this candidate