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Karthik

PROFESSIONAL SUMMARY:

Over 9+ years of IT experience including 7+ years experience in Salesforce.com Development and Administration and a year of experience using Java technologies.

Experience in Administration, Configuration, Customization, Development and support on Salesforce.com Platform.

Ability to setup, customize and deploy to Salesforce.com from the ground up for large user groups, perform hands on customizations using Apex, Visual force, custom reports Salesforce.com Web services API and train sales users.

Good experience in Developing Business Logic Services Using Custom Objects, Controllers, Visual Force/APEX Classes and APEX Triggers.

Proficient in Data Migration from Traditional Applications to Salesforce Using Data Loader Utility.

Strong Experience in creating, managing Applications, Custom Objects, Custom tabs, Fields, Relationships, Page Layouts, Record Types, Validation Rules, Email Templates, Report Types, Workflow Rules, and Approval Process.

Experience on creating Users, Profiles, Permission Sets and Roles.

Hands on experience in developing and configuring Dashboards, Reports and Report Folders for different user profiles based on the need in the organization.

Experience on SOQL, SOSL.

Ability to fully leverage the power of Visual Force through custom pages, components, controllers, and sites.

Advanced knowledge of APEX, including but not limited to scheduling, web services API, triggers, custom controllers, Design Patterns, Dynamic Apex, and Batch Apex.

Well versed with analyzing company processes, translating business workflows into accurate Salesforce.com workflows, assignment rules, and configuring Salesforce.com to meet business needs.

Sound Understanding of Data migration using Import wizards, and Data Loader.

Knowledge on Lightening. Good understanding of Aura framework.

Experience with Version control systems like Git, Bitbucket.

Used HTML, CSS and JSP for developing web pages and JavaScript for client-side validation.

Good understanding of Salesforce.com Governor Limits with an ability to optimize code to respect those limits.

Well versed in Business Analysis, Requirement Gathering, Customer Facing Presentations, Business Processes and Methodologies.

Skill full in Java and related technologies in building clients, applications and web services.

Experience in developing web interfaces for clients both through force.com’s Sites and standard web technologies including but not limited to HTML, CSS, XML, and JavaScript.

Detail-oriented energetic team player, motivated with multi-tasking capabilities, problem solver, and hands-on leader with exceptional presentation and client/customer relation skills.

TECHNICAL SKILLS:

Salesforce Technologies

Apex Language, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class & Apex Web Service, Partner WSDL & Enterprise WSDL, Visualforce (Page, Component & Controllers) and S-Control

Custom Integration

Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom Objects,Custom settings, Custom labels and Tabs, Email Services, Role Hierarchy, Dashboards, Security Controls, AppExchange Package & Custom Application and Sandbox data loading

Force.com tools

Apex Data loader, Force.com Apex Explorer, AJAX tool kit, Force.com Migration Tool, Force.com Excel connector and Force.com Eclipse IDE Plug-in

Programming Languages

JAVA, C, C++, VB, APEX and UML

IDE

Eclipse, My Eclipse and Force.com Eclipse IDE plug-in

Certifications:

Certified Salesforce Developer 401 certification

Certified Salesforce Admin 201 certification

PROFESSIONAL EXPERIENCES:

Accelirate Inc, NJ

Sr. Salesforce Developer [Oct 2018 – till date]

Responsibilities:

Developed Apex classes and triggers to achieve user’s desired functionality and have written the dependent test classes.

Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, Visual Force

Pages, Apex classes & Triggers to suit to the needs of the application.

Worked with functional leads to transform and develop new requirements into design, implementation.

Working Knowledge on Sales Cloud, Service Cloud, Apex Programming on Force.com Platform.

Effectively created the pick lists, dependent pick lists and junction objects to establish the connectivity among objects.

Perform detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC) and other Platform based technologies like Visual Force, Force.com API and Web Services. Developed various custom Objects, Tabs, Components and Visual Force page and Controllers.

Developed SOQL and SOSL queries to get data from different related objects and Used Force.com Explorer for SOQL testing.Coded for various functions and features based on customer business needs. Worked on Apex classes, Test classes, Triggers, Visual Force pages and Web Services to meet the requirements.

Deployed code using change sets.

Followed Agile methodologies, planned Sprints, iterative deliveries and daily scrum meetings.

Worked with release manager to identify changes that need to be manually configured in PROD after deployment.

Used the sandbox for testing and migrated the code to the deployment instance after testing.

Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visual force pages to develop custom business logic.

Andersen Corp. MN

Sr. Salesforce Developer May 2018 – Aug 2019

Responsibilities:

Developed Apex triggers and classes to achieve user’s desired functionality and have written the dependent test classes.

Worked on Customer Communities.

Worked on lightning components.

Created workflow rules, validation rules, setting up roles and profiles. Also, worked on creating custom objects, page layouts, search layouts and other record pages.

Worked on data loader to import and export data from salesforce.com object.

Coded for various functions and features based on customer business needs. Worked on Apex classes, Test classes, Triggers, Visual Force pages and Web Services to meet the requirements.

Deployed code using change sets.

Worked on SOQL and SOSL.

Followed agile methodologies, planned Sprints, iterative deliveries and daily scrum meetings.

Worked with release manager to identify changes that need to be manually configured in PROD after deployment.

Used the sandbox for testing and migrated the code to the deployment instance after testing.

Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visual force pages to develop custom business logic.

Environment: Saleforce.com platform, Apex, Visual Force, Lightning, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Community cloud, Security Controls, Sandbox data loading, Data Loader, SQL and Eclipse IDE Plug-in.

Flagship Insurance, Salt Lake City- UT March 2016 – May 2018

Senior Salesforce Developer

Flagship Insurance Agency is a housing insurance organization, which provides insurances across the nation. We implement various forms using Salesforce.com. There are more than 200 users and I give support to them as well whenever it is needed. We are working on integrating Salesforce with third party applications. CTI is main streamline in this organization.

Responsibilities:

• Performed detailed analysis of business and technical requirements and designed the solution by Visual force, Force.com API, and Web Services.

• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.

• Designed and customized visual force pages using controller extensions, custom controllers and standard controllers.

• Developed Apex triggers, classes to achieve user’s desired functionality and have written the dependent test classes.

• Involved in Deployment, deployed all the classes, triggers, objects, components, pages from sandbox environment to production environment.

* Knowledge on Lightning.

• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects. Used it to read, extract and load data from comma separated values (CSV) files.

• Designed and deployed Custom tabs, validation rules, and Approval Processes for automating business logic.

• Created workflow rules and defined related tasks, email alerts, and field updates.

• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.

• Customized page layouts for Opportunity, Contacts and Accounts depending upon user roles and groups.

• Used the sandbox for testing and migrated the code to the deployment instance after testing.

• Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visual force pages to develop custom business logic.

• Developed Visual force Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages. Followed agile methodology.

• Developed workflow rules for various tasks and Email alerts as per the requirement.

Environment: SFDC, Apex, Data Loader, Force.com, Import Wizard, Visual Force Pages, Triggers, Components and Controllers, Data Loader, Workflow and Validation Rules, Reports and Report Types, Custom Objects, Tabs, Email Services, Security Controls, HTML, JavaScript, Eclipse IDE Plug-in, API, Sales cloud, Security Controls, Sandbox data loading.

APTTUS, CA. Oct 2015 – Feb 2016

Salesforce Developer

Apttus CPQ software is a multi-channel sales tool designed to help companies configure, price and quote deals accurately, quickly, and easily. Apttus CPQ handles simple to highly complex product & pricing configurations across all sales channels. This is a CRM business application project for understanding and demonstrating cloud-computing capabilities using Force.com.

Responsibilities:

• Implemented new feature enhancements on Service cloud console view and developed few Visual force components.

Developed Apex triggers, classes to achieve user’s desired functionality and have written the dependent test classes.

Involved in CLM (Contract Life cycle Management) and CPQ (Configure, Price & Quote) and design management to the Salesforce custom objects including Apttus advanced workflows.

• Involved in integration of their legacy system with Salesforce CRM package through web services based on BULK API.

Articulate APTTUS core CPQ capabilities, Foundation concepts of Products, Pricing, Categories, Advanced concepts of product selection and pricing scenarios, also categories, Price List, Products and Selection, Bundles, Options and Option Groups, Product Selection using Constraint Rules and Attributes and Pricing Extensions (Price Dimensions, Price Matrices and Price Rule sets).

Experience in Salesforce Lightning Components for building customized components replacing the existing ones.

Experience working with Lightning Components like Visual Flows and Process Builder.

Expert in APTTUS Product Configuration and Pricing Configuration with some advanced functionality of SFDC.

Good with Product configuration, Price Rules, Constraint Rules, Categories, Price list, Quote Creation and few more complex pricing functionality using Workflow, APTTUS Approval Process, APEX, Visual Force and APTTUS Pricing Callback Class.

Experience in developing solutions for the CLM, including X author for word/excel, development of clause libraries and contract templates.

Configuring Products (Standalone & Bundle) with complex price rules, Categories, Price Matrix, PL, PLI, attributes.

Developed Quote Documents using X-AUTHOR for Word, also developed Customized login screen for community user and functionality to redirect user from Salesforce to APTTUS CPQ Quote creation using APTTUS API's, APEX, Visual Force and Trigger.

• Interacting with the business and attending meetings to get the requirements and providing the best solutions for the gathered requirements.

• Involved in administrative activities like scheduled data cleansing, security setup and workflow updates.

• Implemented Apex Controller, triggers and test classes with test code coverage of 90-100% using Force.com IDE.

• Designing and development of visual force pages as per the user requirements.

• Created Task routing using Apex controller in such a way that ensure the sales team follows up on every task within due hours.

• Assigned profile and roles according to the company requirement and also involved in end user training.

• Handled system metrics to track trends.

• Recognized SF.com usage problems and produced optimal solutions.

• Coordinated in cross-functional teams.

• Managed with vendor partners and formulated optimal solutions for integration.

Environment: Saleforce.com platform, Apttus CPQ, CLM, Apex, Visual Force, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sales cloud, Security Controls, Sandbox data loading, Data Loader, SQL and Eclipse IDE Plug-in.

AutoDesk, CA May 2013 - August 2015

Salesforce Developer

Responsibilities:

• Independent Salesforce administration of more than 500 users

• Created and maintained new users, roles, profiles, queues, views, public groups and implemented role and forecast hierarchies, sharing rules at all levels and record, object, role, fields, profile, user level permissions to manage sharing access among different level of org users.

Developed Quote Documents using X-AUTHOR for Word, also developed Customized login screen for community user and functionality to redirect user from Salesforce to APTTUS CPQ Quote creation using APTTUS API's, APEX, Visual Force and Trigger.

Experience in CPQ.

Worked on Pricelist, Complex products (bundles), Standalone products, Category setup.

Worked on pricing setup of products by using Price matrices, Price rule sets and Price dimensions.

Customization of Apttus product by using Salesforce features like triggers, VF pages.

Created and edited workflow rules, actions, custom objects and fields.

• Created and edited approval process.

• Implemented Salesforce Knowledge.

• Work with release manager to identify changes that need to be manually configured in PROD after deployment.

• Involved in Option, Attributes, and Constraint rules configuration.

• Installed and worked with various managed packages like Service Max, Headland Phone, Knowledge Reports and Dashboard App etc.

• Worked with Data uploads using Apex Data Loader.

• Provided emergency on-call support on a rotation basis.

Environment: Salesforce Knowledge, Salesforce Sand box, Full Copy Sand box, Production, Service cloud, Work Bench.

Clarivate, PA April 2011- March 2013

Salesforce Developer

Responsibilities:

• Coordinated with US based onsite stakeholders and gathered business requirements along with offsite business analysts.

• Effectively communicated and coordinated with Onsite Product and Business owners for approvals of Business Requirement Documents (BRDs) and Functional Specification Documents (FSDs)

• I worked extensively on Service cloud, Case management. Created Support process and used email to case Salesforce functionality. Created and maintained multiple Workflow Alerts, Approval processes and Assignment rules.

• Coded for various functions and features based on customer business needs. Worked on Apex classes, Test classes, Triggers and Visual Force pages to meet these requirements

• Supported working of multiple Salesforce instances and 8 + Salesforce orgs

• Managed team implementing Lead management and Campaigns

• Involved with Project planning, execution and milestone delivery on schedule

• Followed Agile methodologies, planned Sprints, iterative deliveries and daily scrum meetings

• Responsible for Team building exercises, daily scrums and team coordination across multiple projects

Environment: Salesforce CRM Sales and Service Cloud, Force.Com, Apex and Visual force coding, IBM Websphere Cast Iron, Eclipse, Change sets

Aptech solutions, India Jul 2009 - Feb 2011

Java Developer

The project was to provide services for the financial institutions including banks, credit unions, and mortgage brokers and like. CRM will analyze the existing Risk based on the client’s current operations and existing corporate profile, in the context of the financial industry’s external factors.

Responsibilities:

• Graphical user interface (GUI) design using HTML/XHTML/CSS, Macromedia Fireworks & Flash.

• Layout is handled by cascading style sheets (CSS) which also take care of all styling, colors, padding, margining, etc.

• Flash presentations.

• Testing with multiple browsers and operating systems to ensure the best compatibility possible.

• CVS is used to store the backup files and to maintain version control.

• Used Core Java/J2ee for developing use cases, sequence diagrams and preliminary class diagrams for the system in UML.

• Deployed Enterprise application using Tomcat Application Server.

• In the database end, responsibilities included creation of tables, triggers, sub-queries, joins, integrity constraints and views.

Environment: HTML/XHTML, CSS, Photoshop, Flash, Dreamweaver, illustrator, CVS version control, Java/J2ee, JSP, JavaScript, Tomcat application server, UML, MYSQL, DOM, ANT, XML.

References: Will be provided upon request.

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