Ryan Ricer

**** **** ****** ***** **********, VA 22302

304-***-**** adjkrj@r.postjobfree.com

EDUCATION

Shepherd University Shepherdstown, WV May 2020

Bachelor of Science in Business Administration, Marketing Concentration GPA: 3.6/4.0 Minor: Economics

Academic Achievements:

● 5x Shepherd University Dean’s List Recipient Shepherd University

● Mountain East Athletic Conference All-Academic Team Shepherd University PROFESSIONAL EXPERIENCE

New York Life Insurance Company Vienna, VA October 2020 - Present Financial Services Professional

● Assist in making suitable recommendations for clients and prospective clients

● Effectively use Salesforce CRM to maintain relationships and move forward with clients

● Generate my own leads and conduct prospecting to fill appointments

● Maintain a high level of customer service to ensure satisfaction and comfort in stressful times

● Manage handling objections in a professional and friendly manner

● Increase sales by cross-selling consumers from life insurance products to fixed annuities

● Conduct business between insurance corporations to ensure smooth transfers of funds

● Corroborate with underwriting department to make certain policy delivery process is correct Sansalone & Sansalone Law Fairmont, WV May 2018 - May 2019 Office Operations Intern

● Worked with staff to maintain efficiency with closings and appointments

● Assisted in customer relations to ensure comfort and trust between the firm and clientele Clarion Hotel Shepherdstown, WV May 2019 - August 2019 Dining and Support Staff

● Worked with customers to make their dining experience memorable

● Worked with members of the U.S. State Department making sure they got place to place within the town via shuttle and enjoyed their stay while in training sessions LEADERSHIP EXPERIENCE

Shepherd University Baseball Shepherdstown, WV August 2017 - May 2019 Student-Athlete

● Devote approximately 20 hours a week to practice, individual workouts, recruitment activities, and travel while balancing a full semester course load

● Demonstrate leadership, dedication, and strong work ethic by maintaining high levels of enthusiasm during practices and competition

● Exhibit coachability, passion and a determination to succeed despite setbacks and changes in team dynamics Student-Athlete Advisory Council (SAAC) Shepherdstown, WV August 2017 - May 2019 Team Representative

● Selected to serve as the voice of the baseball team, tasked with communicating all athletic and academic concerns

● Provide input on the rules, regulations, and policies impacting the overall student-athlete experience on Shepherd’s Campus

● Assist in planning fundraising and community outreach programs LICENSES & CERTIFICATES

2

● VA/MD/WV Life and Health Insurance Licenses August 2020

● Virginia Life & Annuities Certification Virginia State Corporation Commission September 2020

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