DON MCPHERSON

**** ******* ****

Sherwood park, AB

Cell - 780-***-****

Email: adjkp7@r.postjobfree.com

Summary

I desire to obtain a position in your business using my skills and experiences to benefit your company. I have extensive experience interacting with people at all levels, utilizing well developed communication skills with management decision making and problem solving abilities. I am also skilled in liaising with professionals.

Areas of Effectiveness

Manager/Leadership Roles

Lead hand manager responsible for training new employees

Ability to lead, direct and motivate employees

Managed groups responsible for social functions

Managed employees as to company standards

Education

Business Administration Diploma

Northern Alberta Institute of Technology

Education Degree - Simon Fraser University

Seminars and Training Certificates

WHMIS – Transport Canada

Dangerous Goods – Transport Canada

IATA – Transport Canada

Forklift Certificate – AR Williams

Articulating Boom Operator Certificate – L C S Compliance Training

Alberta Class 5 Operators with Air Brake Endorsement

First Aid - Leduc Safety

H2S Alive - Leduc Safety

Forklift Trainers Certificate - AR Williams

Employment History

Flodraulic Controls January 2017- August 2010

Service Co-Ordinator

Quote out repairs on various hydraulic equipment. Source out parts and

Materials so repairs are able to be finished in a quick amount of time.

Open work orders, purchase orders, invoices. Collected Payments Picked up

And delivered parts.

Inside Sales

Provide courteous service in person, answering the phone, dealing with walk

Clients. Quote out hydraulic motors, pumps parts. Source out parts prices and

delivery’s. Fill out computer purchase orders, sales orders and select

appropriate delivery options. Acted as safety officer

Commercial Truck Equipment September 2012 - January2017

Service Coordinator – November 2014 – January 2017

Provide courteous customer service in person, via phone and email

Authorize and ensure timely completion of customer work orders

Serve as liaison between Technicians/Foremen and customers

Responsible for pricing and invoicing work orders, processing purchase orders, ordering parts and supplies

Ensure shop safety and oversee building maintenance

Skilled in resolving customer service issues and finding “Win Win” solutions

Demonstrated ability to upsell additional products and services

Warehouse Coordinator September2012 - November 2014

Responsible for safe operation of a 2000 sq. ft. warehouse

Trained and managed up to 2 warehouse staff

Trained 15 staff on safe Forklift operation

Prepared documents for international/domestic shipments

Received goods, verified orders, performed data entry and stock inventory

Wajax Power Systems October 2010 to September 2012

Shipper/ Receiver

Oversee daily receiving, verifying purchase orders, quantity control/quality control of all receivables.

Train new employees.

In charge of scheduled maintenance of forklifts.

Chairman of the Safety committee.

Fill out transport documents for international transport, ensuring regulations are adhered to.

Maintain inventory levels of over 10,000 parts.

Well versed in the AS400 inventory system, as well as SAP

Contact this candidate