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Project Manager / Scrum Master

Location:
Durham, NC
Posted:
January 20, 2021

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Resume:

585-***-**** Mathew Lauster PMP PSM

adjkod@r.postjobfree.com

AREAS OF EXPERTISE

• IT Project Management

• Agile/Scrum

• Cloud Computing

• Managed IT Services

• Process Improvement

• Team Building and Leadership

CERTIFICATIONS

• Professional Scrum Master (PSM I) – January 2021

• Project Management Professional (PMP) – August 2017

• Amazon Web Services (AWS) Business Professional Accreditation – April 2019 SKILLS/TOOLS

Jira, Confluence, SmartSheets, Asana, Trello, MS Project, MS Teams, MS SharePoint, Office 365, ServiceNow, ConnectWise WORK EXPERIENCE

American Tower Corp.

• Program Manager / Scrum Master, Remote/Cary, NC, May 2020 – December 2020 (contract) o Supported Innovation team responsible for new product development (data center, WiFi, managed networks, CBRS) o Identified and coordinated interdependencies among projects, products, and strategic initiatives to maintain scope, cost, quality, timelines, and resource commitments

o Created and managed project plans to track status, progress, identify risks, and ensure timely delivery o Strategized and implemented pilot programs, support ongoing deployments, analyze business and functional requirements o Utilized Agile and Scrum to drive continuous improvement, iterate on product releases, identify operational inefficiencies Unitas Global LLC

• Infrastructure Project Manager, Remote/Los Angeles, CA, March 2014 – March 2020 o Oversaw cloud deployments and managed IT services solutions up to $10M TCV

§ Private/public/hybrid cloud infrastructure, IaaS/PaaS, DRaaS, BaaS, data center and data/application migrations o Full lifecycle management of client and internal projects, collaborating with cross-functional teams o Created project plans by gathering requirements to understand project objectives, scope, schedule, and budget o Identified risks, quality metrics, and required resources, and adapted strategy to ensure customer success and satisfaction o Developed risk/cost/communication management plans and work breakdown structures to deliver solutions on time and within budget while mitigating risk to stakeholders o Drove continuous improvement through process and results evaluations, post-deployment assessments, and integrated project and organizational change management

Workbridge Associates LLC

• Technical Account Manager/Recruiter, Los Angeles, CA, January 2013- March 2014 o Performed full life cycle recruiting in a competitive, fast paced team environment for software and web developers o Generated new business daily through networking, referrals, and sourcing o Gathered requirements, screened candidates, coordinated interviews, performed salary negotiations o Worked with clients ranging from Fortune 100s to startups GreekBill Inc.

• Operations Manager, Los Angeles, CA, January 2012- August 2012 o Oversaw Operations, Customer Service, HR, and Project Management departments o Managed billing services of 50,000 monthly invoices for 1,000 inter/national fraternity and sorority chapters o Developed and project managed new programs to add product functionality and improve user experience Target Corp.

• Executive Team Leader, Los Angeles, CA, June 2009- January 2012 o Served as Assistant Manager of a $32 million store, supervising a staff of 200 team members through day-to-day operations o Excelled in training, development, and promotion of team members and leaders; recognized as district resource for training of new Executive Team Leaders and Team Leaders

EDUCATION

State University of New York (SUNY) College at Geneseo, Geneseo, NY B.A., Psychology with minors in Business and Organizational & Occupational Behavior



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