Michael Kwabena Amoah

Email:

Tel: 443-***-****

SUMMARY

·8 years of experience as a Business Analyst with strong experience in mortgage, finance, insurance, and banking domain.

·2 years’ experience as a Lead Business Analyst with the ability to interview, mentor and train less experienced Business Analysts.

·Strong experience in Ellie Mae Encompass Loan Origination System

·Experience in leading the daily standup meetings, sprint planning, scrum of scrums calls, big room planning sessions and sprint retrospective meetings to ensure targets are reached for each call.

·Strong experience working in Agile Scrum environment and a strong scrum advocate.

·Strong working experience in a micro service environment with detail understanding Restful API.

·Strong working experience with data analysis, data structures, XML structures and Web Services

·Experience with creating data mapping documents based on project demand.

·Strong experience in designing and reviewing various documents including the System Requirement Specifications (SRS), Business requirements document (BRD), Use Cases, Functional Requirements Document (FRD), Non-Functio1nal requirements documents (NFRD) Systems Design Specification (SDS), and testing documents.

·Experience in gathering and documenting high level and detailed business and technical requirements.

·Incorporated complex business logic into functions and stored procedures for reusability. Experienced in creating database objects such as tables, views, indexes, triggers etc. as needed.

·Experience in using a variety of elicitation techniques to ensure the comprehensive acquisition of applicable user stories and requirements including prototypes, examination of scenarios, formal and informal interviews, facilitated workshops, observation of business process and end-user activities, questionnaires, review of technical documentation, market analysis, reverse engineering, simulations, and benchmarking of processes and systems.

·Performed user acceptance testing, validated results, and Identified and documented user acceptance test defects.

·Strong experience in partnering with Business Stakeholders and vendor to resolve UAT test defects.

·Ability to identify and communicate to project management any potential conflicts and dependencies between projects whilst working on projects involving multiple vendors.

·Strong experience managing and supporting enterprise applications.

·Proven track record of producing high quality results and on-time delivery of product enhancements.

·Trained, motivated, and mentored onshore/offshore technology team members and business analysts, established key initiatives, set challenging objectives and goals, and resolved ambiguities to ensure project deliverables meet business needs.

·Experience in Defining, prioritizing, and communicating secured agreement on project objectives and scope.

·Ability to identify and communicate to project management any potential conflicts and dependencies between projects.

·Experienced in facilitating Joint Application Development (JAD), sessions, interviews, workshops and requirement elicitation sessions with end-users, clients, stakeholders, and development team.

·Experience in business process modeling, gap analysis, process improvement or re-engineering on medium to large-scale IT projects, describing the “as-is” and “to-be” business processes.

·Experience in leading solutions from producing technical requirements through solution architecture, development, testing, and deployment phases.

TECHNICAL EXPERIENCE

Business Modeling Tools:

Rational Rose, MS Visio, MS Office Suite, Rational Suite

Methodologies

Agile Scrum, SDLC

Requirement Management Tools

Rally Quality Center. TFS, JIRA, Confluence, Trello

Applications:

Encompass, Mortgage Builder, Optimum Blue, DocVelocity, IDS, Microservice, RESTFUL API. dip. oi, CHUB, TMAG, SAP FI, Mainframe, AWS Redshift, AWS S3 MS Office (Word, Excel PowerPoint, InfoPath, OneNote, Publisher, Outlook, Access) MS Project, PowerBuilder, Intuit QuickBooks, Business objects, SaaS Crystal Reports, ACT Sales Database, Oracle, MySQL, Sybase. SAP Business Objects.

AmeriFirst Home Mortgage – Remote June 2018 to Present

Senior Business Analyst

This project was a large-scale obligatory change to implement the new URLA replacing 1003 forms for FNMA/FHLMC by March 2021. The main objective of the project was to redesign a new version of the URLA also known as Fannie Mae 1003 or Freddie Mac form 65 to replace the 2009 version of the URLA.

•Worked with Technology and Business Product Owners to define the product backlog features and involved in prioritizing product features for development.

•Lead the daily standup meetings, sprint planning, scrum of scrums calls, big room planning sessions and sprint retrospective meetings to ensure targets are reached for each call.

•Created and maintained the enterprise product backlog and feature list and created details user stories for sprint planning and grooming sessions.

•Partnered with the Business stake holders, process owners, end-users to identify high level product features and drilled them into detailed user stories with accompanying API events and swaggers for developers.

•Worked with the UI developers to ensure UI/UX designs meets product specifications.

•Created consolidated Requirements Documents, Use Case Surveys, Use Cases, External Vendor development user guides, and Supplemental Specifications for external development projects and API services, including new Mobile applications.

•Facilitated the JAD sessions with the primary stakeholders, end users for requirement elicitation.

•Interviewed business users to gather requirements and analyzed the feasibility of their needs by coordinating with the Technology Product owners and Technical Lead.

•Identified, researched, investigated, and defined opportunities for business process improvement, documented business processes and initiated efforts to make improvements.

•Contributed to the definition of scope, performed extensive requirement analysis, and defined functional specifications.

•Involved in Requirements scoping and identifying high priority requirement for implementation.

•Facilitated review meetings to ensure that the project was implemented within the specifications of the contract.

•Validated technical designs created by IT developers against functional specifications.

•Assisted QA team in reviewing test cases, test plans and tested the final application for usability testing to verify whether all the user requirements were catered by the application.

•Defined and documented requirements, identified gaps, evaluated requirements, and change requests, managed scope and transferred knowledge.

•Coordinated the testing efforts in UAT testing.

Environment: Ellie Mae Encompass, IDS, Optimal Blue, BeSmartee

First National Bank Bethesda Maryland September 2014 to June 2018

Business Analyst

The purpose of this project is to provide the ability to validate State and Branch validations for loan originators. The functionality will prevent loans from being created when a user’s licensing is not valid, and provide the ability to assign the lead to a team of users so the lead can be assigned to a user with valid licensing who can originate the loan.

• Facilitated and participated in the meeting sessions with the business users and stakeholders to define the project scope and boundaries.

• Assisted the project manager in developing scope and vision documents describing primarily the goals, objective and scope of the project.

• Involved in identifying business process and developing business process flow diagrams

• Validated the various business processes with a committee of Subject Matter Experts (SME's) like Mortgage Servicers, Underwriters, Sales and Lending support to ensure the rules and guidelines have been met.

• Elicited requirements through brainstorming, Joint Application Development (JAD) and interview sessions.

• Created the Business Requirement Documents (BRD) and the Functional Requirement Documents (FRD).

• Wrote Use Cases and developed various models like Use Case Diagrams, Activity Diagrams and State Diagrams for modules like Reports, Notifications etc.

• Maintained a structured approach in organizing requirements to ensure that critical business rules and requirements are met.

Environment: Mortgage Builder, DocVelocity, Optimal Blue, DocuSign

Secu Credit Union Laurel Maryland October 2012 to August 2014

Business Analyst

• Conducted requirements workshops, interviews and used questionnaires to document Business Requirements (BRD).

• Modeled the business process flows through UML, activity & sequence diagrams using MS Visio.

• Interacted with business owners, SMEs, and management team to gather requirements to create Use Case and Activity Diagrams to further develop Technical requirements and/or Functional Specifications documents.

• Wrote SQL queries to extract data from the database for Backend Testing.

• Facilitate defect review meetings involving all stakeholders to review defects, identify severity and set priorities as per client requirements.

• Participated in the team meetings to discuss issues arising out of the Quality Assurance (QA) testing.

Education

MBA

University of the People - California 2019 - Date

BSc Computer Science

GIMPA - Ghana – 2008 - 2012

Certification:

Project Management Institute - Project Management Professional (PMP)

Scrum Institute - Scrum Master Accreditation Certification

CompTIA Security Plus

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