Teresa Hottman

Owatonna, MN • 507-***-****

adjkm1@r.postjobfree.com • linkedin.com/in/teresa-hottman

Business Systems Analyst Cyber Security ERP Implementation

Over 10 years’ experience as an IT Business Analyst with a proven ability to troubleshoot, test, and analyze systems to determine root cause issues and find resolutions. Proven experience working in teams and also working independently to find resolutions and implement best practices.

CORE COMPETENCIES

Requirements Gathering • Troubleshooting • Data Analysis & Reporting • Operational Strategy •

Strategic Thinker • Problem Solver • Cool Under Pressure • Organized • Decisive

Collaboration • Flexibility • Adaptability • Problem Solving • Multitasking • Detail Oriented

Innovative • Collaborative • Active Listener • Goal-Setter • Relationship Builder • Passionate • Proactive

Interpersonal Relations •Analytical • Customer Service

PROFESSIONAL EXPERIENCE

Finance Business Analyst

Taylor Communications, Mankato, MN September 2019 – March 2020

Created documentation and flowcharts on current business processes in preparation for system conversions that reduced time and cost with consultants.

Assisted the finance department with month-end duties to prevent hiring a temporary worker before the conversion.

Contract Accounts Payable

Accountemps at McNeilus Truck, Dodge Center, MN June 2019 – September 2019

Processed two-way and three-way accounts payable invoices for North America facilities to catch up vendor payments to within a 60 day window after system implementation.

Answered supplier questions about payments and reduce delinquencies.

Personal Shopper

HyVee Foods, Owatonna, MN December 2018 – June 2019

Filled online grocery orders for customers to ensure orders were bagged and delivered on time.

Customer Service to assure complete customer satisfaction.

Junior Business Systems Analyst

Cinch Connectivity Solutions, Waseca, MN May 2017 – May 2018

Modified and created new user roles in Dynamics D365 to allow users to complete their work and prevent them from accessing data outside the scope of their position.

Prepared employee data for conversion to Dynamics D365 ERP system, allowing employees to log in to do user testing for User Acceptance Testing (UAT).

Functional testing and troubleshooting existing accounting system issues, including Oracle R12 and IFS, to resolved issues for internal users.

Tested system updates to assure there were no unintended results allowing users to continue to be productive.

Conversion planning, integration and implementation of Dynamics D365 ERP accounting software that would allow more productivity and less redundancy in work areas.

Assisted in maintaining Active Directory Logins when the AD administrator was overloaded.

Quarterly IT access audits to assure all users had access to only what they needed to complete their duties

Contract Accounts Payable

Spherion Staffing at Bosch Automotive Service Solutions, Owatonna, MN October 2016 – May 2017

Supported Accounts payable staff in processing invoices for payment and scanning invoices into the system to allow permanent staff to address system implementation issues.

Completed special projects and analyze multi-page invoices for previous payment.

Contract Bookkeeper

Gray Wolf Manufacturing, Faribault, MN November 2014 – February 2016

Completed and analyzed General Ledger, Accounts Payable, Accounts Receivable, Payroll and other accounting duties as required assuring the financial soundness of the organization.

Prepared accounting files for company closing to allow the owners to quickly and cleanly end business operations.

Accountant

Owatonna Public Utilities, Owatonna, MN January 2000 – August 2013

Supported the Payroll, Accounts Payable, Finance, Inventory, and Fixed Assets modules in Microsoft Dynamics GP to provide continuity.

Project lead for system conversion to Microsoft Dynamics GP, analyzing the testing procedures, assisting in system set up, and verifying our department was on track in the UAT process.

Analyzed system issues that arose in daily functions relating to accounting and customer service to allow employees to continue working with minimal interruptions.

Provided training to users of the ERP system to assure the system is used correctly and prevent issues.

Developed system documentation to allow a professional annual audit and provide user with instructions on how tasks are completed.

Documented all accounting procedures to assure there were internal controls over the financials and prevent fraud.

Completed and analyzed General Ledger, Accounts Payable, Accounts Receivable, Payroll, Fixed Assets and other accounting duties as required assuring the financial soundness of the organization.

TECHNICAL ACUMEN

Microsoft Dynamics D365 • Microsoft Dynamics Great Plains • Oracle R12 • IFS

EDUCATION

Walden University, St Paul, MN, Master of Science in Information Technology - Cyber Security

Concordia University, St Paul, MN Bachelor of Arts - Organizational Management

South Central Community College, North Mankato, MN Associates - Accounting

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