Shiana Jayantharaj
Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 6 years of experience providing quality product recommendations and solutions to meet customer needs and expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise. 65 Lola Crescent
Brampton, ON L7A 4J8
adjkgi@r.postjobfree.com
EXPERIENCE
Tommy Hilfiger, Halton Hills — Sales Associate
OCT 2018 - PRESENT
- Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success
- Created clientele list with customers and consistently followed up with their needs
- Full knowledge of XYZ brand’s target audience and personal selling strategies
- Met daily KPI goals by measuring foot traffic into the store and upselling our best sellers
- Created seamless interaction between customers and XYZ brand’s technology Convenience-C, Brampton — Cash Supervisor
JUL 2017- OCT 2018
- Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues
- Counted tills for beginning of shift with start money and balanced/reconciled register at the end of shift
- Motivated higher sales through incentives, reward-based programs and positive reinforcement of good sales practises
- Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs
Celina Boutique, Brampton — Stock Associate
JUL 2014- AUG 2015
- Carried out duties within fast-paced retail environment, providing organized stocking methods and plans
- Assisted customers based on currently available product, promotional and policy information
- Completed daily cycle counts and monthly audits of specific segments to keep inventory current and accurate
- Prepared products for sales floor by adding tags and readying pallets or restocking EDUCATION
Ryerson University, Toronto — Bachelor of Commerce: Human Resources Management
SEPT 2019 - JUL 2023
SKILLS
Retail loss prevention
Merchandising knowledge
Dispute mediation
Cash handling accuracy
Reliable and Punctual
VOLUNTEER EXPERIENCE
Parkholme Secondary
School
FEB 2018- JUN 2018
Leadership student:
-Provided a clean, safe, and
comfortable environment
for the family during shift
Use exemplary time
management.
- Provided childcare services to
various aged children Create a
fun and safe atmosphere for
children to play and or learn
Monitor all activities.
- Provided nutritious
meals/snacks Assist with
homework, provide tutoring
services and transport to
extracurricular activities.
LANGUAGES
1st language- English
2nd language- Tamil