Chuck Klingsick

Project Management Professional

adjkfx@r.postjobfree.com • 816-***-****

linkedin.com/in/chuckklingsick • Lee's Summit, MO, 64063

Summary

Strategic and results-oriented Certified Scrum Master with 15+ years of success planning and leading complex/large-scale technical projects throughout completion phase within pre-defined timelines, budgets, quality, and business/customer needs.

Qualifications Summary

Track record of administering and optimizing IT software architectures and infrastructures complemented by expertise in planning, designing, and implementing complex systems.

Demonstrated remarkable capability to strategically uncover and eliminate problems/issues that lead to continuous process improvements, new revenue streams, maximum cost-savings, and expansion in capabilities.

Recognized for supervising and spearheading large/geographically dispersed resources and teams to deliver large-scale change initiatives across multitude of business lines.

Extensive experience in strategic planning, SOX compliance, release management, risk management, offshore development management, resource management, project office/systems development lifecycle, resource/stakeholder management document automation, process redesign, vendor management, internal controls/reporting, and cost budgeting/forecasting.

Adept at conceptualizing and developing best-in-class technology solutions to maximize business expansion and corporate growth with focus on enabling companies to compete in highly challenging economy.

Key Career Accomplishments

Diminished over 15 hours of manual cycle steps each week through automation of quality assurance cycle support.

Saved 10 hours of manual effort per week via automation of Project Management process steps, integration of data from Team Foundation Server, JIRA, and SharePoint to build tracking and reporting artifacts.

Augmented premium by $40M within first year by establishing highly secure external interface that allowed brokers to input data directly, boost booked premium, and reduce manual effort aimed at entering new business.

Amplified policy count to 7.5% in six months and drove down time to market from days to minutes by developing first retail broker-facing portal, that enabled brokers to bind and issue policies for clients on-line.

Curtailed underwriting processing time up to three hours per policy and increased policy count by 1.8% in 10 months through development of external facing portal offering internet-based insurance product.

Halved process rejections in three months by publishing intranet articles on SDLC issues and enforcing compliance with Sarbanes Oxley regulations for administration, illustration, quoting, and new business underwriting.

Maximized performance of AdminServer Policy Administration System (PAS) by devising document migration process, improving configuration for security changes, and mitigating production issues.

Optimized efficiency through development of user-friendly web interface to enable automated update of flowcharts and gather system requirements; executed deployment releases, DR, SOX, and maintenance with zero interference and static file loss.

Career Experience

Klingsick Trading Solutions, LLC, Lee's Summit, MO. Mar 2020 – Present

CEO

Execute trading activities on daily, weekly, and monthly basis. Launched to execute personal stock trades and private equity investments to increase revenue.

SE2, Topeka, KS Jul 2018 – Jan 2020

Technical Project Manager and Scrum Master (Contractor)

Chaired regular stand-ups (scrums) and maintained bi-weekly sprints via JIRA. Developed automation system and built prototype for management of fund event changes. Led conversion of annual statements from OPUS to Tango systems. Supported changes for Fund Additions, updates, and mergers. Maintained and improved LifeCAD policy system, Onbase, and CRM. Produced reports from JIRA and SharePoint.

AXIS CAPITAL, Kansas City, MO Oct 2008 – Jul 2018

IT Project Manager/Administrator/Production Support Lead

Oversaw multiple streams of development with geographically distributed teams in India, China, and US. Administered project planning and development, involving communication, requirements, and resource management for all Express Portal and AdminServer PAS projects through MS Project, MS Excel, MS Word, SharePoint, and MS SQL Server Management Studio. Engaged with business owners, underwriters, and subject matter experts to examine requirements. Drove business analysts to interpret details to document requirements in accurate manner. Developed and presented business cases to Program Management Office to secure project approval. Reported project needs and architecture to Technical Advisory Board for approval.

Built issues-reporting and tracking tool utilized throughout Program Management Office via MS Excel, SharePoint, and macros; established consensus on unified approach to reporting.

Improved end user experience by writing and presenting training curriculum for new products and updates to 60 employees.

Spearheaded development of web portal for facilitating Association members in purchasing media liability insurance online for literary creations without underwriter.

Established distribution channels by developing broker web portal that enabled wholesale and retail brokers to enter application information, request quotes, and bind coverage online without underwriter.

Mapped data of AdminServer tables for interface to data warehouse and various software systems.

Completed multiple projects from conception to completion, such as;

Maintenance of AdminServer code.

New Association Portal web front ends and interface to AdminServer.

Maintenance of Insurance Desktop via Agile approach.

Administrator of Microsoft Dynamics 365 front end to Policy admin and Agency systems.

Developed system for external brokers to enter new policy submissions directly on Enpro policy system.

AXIS Capital (Contract) Apr 2008 – Oct 2008

Led template XML engine configuration, including processing directives and expressions substituted by variable data. Steered six-membered team synergizing Oracle and Admin Server to generate and provide end-to-end policy management solution for professional liability insurance lines.

Successfully delivered PAS in J2EE/.NET with database scheme and XML rules in process-centric language.

Streamlined and fortified document automation testing and deployment process.

Additional Experience

Release Manager, H&R BLOCK (CONTRACT) 2007-2008

Team Manager, Project Manager, Change Management & Scheduling, Document Automation, TransAmerica Life Insurance 1997-2007

Software Developer, Systems Analyst, American States Insurance Company 1991-1997

Education

Bachelor of Science in Communication

Indiana State University

Certifications

IIS Certified Scrum Master Lean Six Sigma Green Belt

Affiliation

PMI Member

Tools

Service Now, JIRA, Confluence, Team Foundation Server, MS (Dynamics 365, Office, Project & Visio), VBA, SharePoint, Tableau reporting, AdminServer, OIPAS, Enpro, Open Air, Visual Studio, MS SQL Server Management Studio, Documerge, Interactive Voice Response System (IVR), COBOL, JCL, XML, Acord, Visual Basic, LifePRO, MQ Series

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