Manager Customer Service
Resume:
**** -
Mbalenhle Promise Biyela
No. 6576 Phase 5 Waterloo Verulam 4319
083******* adjk8b@r.postjobfree.com
Objective
Customer Service Professional with 4+ years experience in lead Qualification, lead Generation. Proven Customer service, and communication skills to effectively fill the Sales Associate and Customer Service role in your company. Experience
Woolworths
Customer Service and Cashier
Greeted Customers and made them feel welcome.
Operated cash register.
Directing and Servicing Customer
Sheet Street
Sales Associate
Cash registers
Process Payment
Welcoming Customers
Remos frettelli
Junior Manager
Supervisor
Customer care and Service
Ensure place is welcoming and clean
Organizing and set up for promotion
Establish and promote relationship with customers
Starwood Superspar
Customer Service
Ensure Customer Satisfaction
Checking on staff performance
Organizing customer competition
Making production for store
Customer Service
Handling and Balancing Cash
Kensington Superspar
Shop and Stock Take assistance
Mananging Stock Take
Balancing and Counting Stock
Customer Service
Cci Call Centre
Call Centre Agent
Outbound call centre agent
Dealing with Customer Service and Billing Issues
Resolving Customers Issues
Upgrading Customers product
Making sure that Customers are satisfied and happy at all times 2008
2009
2010
Education
Cornerstone Training
Call Centre Certificate
Hi-Tech Computer Training
Introduction To Computers
Central Business Academy
Marketing Research Certificate
Skills
Sales, Team Building, Problem Solving, Decision Making Achievements & Awards
Jumpstart Group- Life skills empowerment course Mrp Foundation- Jumpstart Retail Stores Associate Program Reference
Desiree - "Woolworths"
Office Manager
Karen - "Sheet Street can"
Store manager
Kyra - "Remos "
Manager
Anisa - "Starwood superspar"
Hr
Diana Cooper - "Kensington Superspar"
Assistance Manager
Bongekile khoza - "Cci Call Centre"
Team Manager, Customer service and Billing
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