Pawan Haresh
Chugria
CONTACT DETAILS: -
Address:
B-1004 Rosalie complex, near
Godrej hill, Khadakpada Kalyan
(west).
Phone:
Email:
adjjyr@r.postjobfree.com
LANGUAGES SPOKEN: -
English
Hindi
Marathi
HOBBIES: -
Swimming
Playing cricket
Watching Hollywood series
Listening to music
Cooking
SUMMARY
To obtain professional and technical excellence through sincerity and hardworking professional and caring organization that providesa promising career progression.
WORK EXPERIENCE
Patron delight officer (Supervisor) – 23/05/2019 to 31/10/2020 Cinepolis Ind. Pvt, Ltd. Thane
Guest Interaction (which includes: - Booking of tickets, Guiding the guest to the seats Solving their problems).
Handling customer Queries like which movie is currently being played tickets pricing food related queries.
Providing training to the associates regarding customer service and new SOP’s.
Leading the team of 40-50 team members.
Responsible for ensuring smooth operations such as handling specific station maintaining hygiene and
ensuring on time delivery of food.
Inventory control of store and maintaining excel sheets for every day, placing order and following up with the vendors.
Ensuring the right quality and quantity of food is being served.
Educational Qualification
B.S.C Hospitality Studies from ITM IHM Nerul, year 2019.
H.S.C from Mumbai university, Year 2016.
S.S.C from Mumbai university, Year 2014
Professional Qualification
10 Days vocational training at Sofitel BKC Mumbai.
Internship in THE TAJ LANDS ENDS Bandra,Mumbai. Additional Skills
Excellent Communication Skills.
Excellent Knowledge of Admin Work.
Basic Computer Skills.