Gokay Basaran

Address: ***-** **** ** **********, Queens, NY 11357

Mobile : 718-***-****

E-mail : adjjw1@r.postjobfree.com

About me

I have more than 17 years professional experience, I have been working in sales management positions for 15 years. I also have 13 years warehouse management experience. I have gained and developed a lot of experiences while I was working.

Experiences

Warehouse Manager

Graphic Image Inc Melville, NY 11747

09.2019 – Present

- Manage warehouse and employees activities. Working conditions were renewed and employee productivity was increased by 12%

- Receiving and sending all cargos

- Send the products to the addresses and ship with the relevant cargo company.

- Cost controls of the shipments and to ensure that they are shipped at the most affordable cost. Shipping costs were reduced by 9% to the delivery of cargoes with the right transport companies according to cargo characteristics

- Checking the safety stock level of products in warehouse. Stock levels were re-determined and inventory costs were reduced by 4%.

- Raw material stock control, daily raw material inventory report to the purchasing department

- Sending raw materials to the production

- Manage and supply of packaging materials and final control of packages/skids before sending. Returns decreased by 6%

- Preparing daily delivery and receiving reports for management

- Distribution of received cargos to the relevant departments within the company

- Periodically checking inventory

Branch Sales Manager

Shell Lubricants OMF Istanbul, Turkey 34956

01.2013 – 09.2019

- Manage all branch activities. (Sales, warehouse operations, customer service and marketing)

- Shell lubricants sales management for IWS, sub dealers, key accounts, industrial and marine customers. Average annual sales increase of 6% with different sales actions

- Checking and control of daily warehouse activities. Reduced transportation costs by an average of 14% by new shipping procedures

- Budget management, finance, sales accounting, profit and loss analysis. Credit insurance is processed.

- Critical/safety stock level control and regulation for warehouse. Inventory costs were reduced 3%

- Manage all activities of sales representatives

- Regional sales analysis, customer relations analysis, hiring, coaching and trainings

- Customer satisfaction rate was increased by 6 points in customer satisfaction surveys

- Directly manage key account customers relations and activities. KA sales increased %6

- Selling solutions to customers and then backing up those sales with top-quality service

- Building relationships with coworkers, clients, and subdealers

- Accurately completing data research and analysis while demonstrating computer proficiency

Branch Part Sales and Warehouse Manager

Volvo Inc. Istanbul, Turkey 34956

02.2007 - 12.2012

- All activities about Sales of Volvo spare parts and warehouse

- Manage spare parts sales representatives and warehouse employees activities

- Follow monthly and annual sales targets. Annual sales targets were achieved. Sales were 5% above sales targets

- Manage daily warehouse receiving and sending activities and check safety stock levels. Idle stock levels were reduced by 20% with the adjustments

- Customer’s account control and payment tracking. Credit control system was activated. Outstanding debts reduced from 14% to less than 5%

- Sales accounting and financial reports monitoring and controls

- Key Account customers management

- Achieve and keep key performance index. KPI targets 100% achieved

- Follow up sales team visits/calls and sales. Customer visits and calling quality increased by 24% with trainings and personal support

- Workshop/service department and other mechanics spare part requests. After-sales services agreements were activated and an average of 200 new agreements were made annually

- Periodically checking stock and ordering critical products

Parts Sales Representative

Cukurova Ltd Istanbul, Turkey 34956

10.2004 - 02.2007

- Sales of mining and industrial machine spare parts (Caterpillar and Liebherr)

- Periodically customer visits

- Check customer current accounts

- Achieve to the set sales targets

- Monitoring of the competitors activities

- Present to management, periodically sales and visits reports

Education Information

Uludag University – 09.1995- 01.2000

Econometrics, Economic and Managerial Sciences Faculty

Bachelor's Degree

Computer Skills

Microsoft Office Applications (Word, Excel, PowerPoint, Outlook)

CRM, ERP, SAP, Oracle, SAGE, Starship, AS/400,

Trainings

- Brian Tracy International, Attack Sales Skills

- Brian Tracy International, Inner Game of Sales

- Qualifying Certificate in Food Protection – The New York City Department of Health and Mental Hygiene

- Cimsatas Spare Parts Sales - Cukurova

- Cukurova, Event Development and Motivation for Sales Team

- Akarma, Body Language Training

- Baltas, Medical Representative Basic Training Course

Other Skills

Branch Management, Warehouse Management, Inventory Control, Shipping procedures, Optimum stock levels, Sales and Marketing Management, Customer Service Management, Sales team oversight/support, Sales and contact reports, Sales tools and techniques, Sales and marketing expertise, Sales forecasts, Sales team recruitment, Sales quota attainment, Sales strategizing, Sales negotiation, Sales training and leadership, Commercial sales practice, Sales Accounting, Sales and Marketing Budget Management, 3PL

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