Suzanne E. Bohrer, PHR, MSHR

Willing to Relocate, California

adjjrt@r.postjobfree.com 310-***-****

Human Resources Management

Analytical, results-oriented professional with extensive experience directing HR programs and initiatives. Demonstrated ability to drive organizational change, enhance productivity, and promote employee satisfaction and morale. Proven expertise in staff recruitment, acquisition, orientation, evaluation, and retention. In-depth knowledge of employment laws and practices including EEOC, Workers’ Compensation, and H-1B and Adjustment of Status applications. Talented negotiator with strong leadership and interpersonal communication skills. Passionate about developing talent and instituting company policies that maximize efficiency. Proficient in ADP, PeopleSoft, Fidelity, Paycom, SMS, ELabor Time, Kronos, Lawson, SMS, and MS Office Suite.

Areas of Expertise

Talent Acquisition

Employee Relations

Staff Development

Conflict Resolution

Recruitment & Pre-Employment

Payroll & Benefits Administration

Leadership & Team Management

Policy & Process Optimization

Records Management

HRIS Implementation

Risk Management

Regulatory Compliance

Career Experience

Servexo Protective Services, Gardena, California

Human Resources Manager 2020-Present

Oversee and supervise Human Resources and Talent departments for multi-state organization of approximately 100 employees providing security services to government and private sectors.

Thomas H. Bohrer Immigration Attorney at Law, Redondo Beach, California

Human Resources Consultant 2018 – 2020

Assist in the preparation and submission of H-1B Temporary Professional Worker petitions and employment based Permanent Resident (green card) cases as well as family based immigration petitions and Naturalization (citizenship) applications. Counsel client management on human resources matters ranging from employee relations to hiring to I-9 compliance.

Key Contributions:

Prepared business for retirement shut down.

Assisted clients in problematic situations that could have resulted in costly legal action.

Property Management Associates, Culver City, California

Human Resources Director 2017 – 2018

Directed HR administration for 100 residential and commercial properties. Entered new hires and recorded changes for current workers’ benefit plans. Calculated payroll hours and 401K contributions for Fidelity Investments. Prepared and submitted HR testing and regulatory reporting including non-discrimination testing, 5500, and EEOC compliance. Coordinated talent acquisition and emphasized people development.

Key Contributions:

Fostered culture of empowerment; launched annual employee survey to increase staff retention and morale.

Championed technology integrations; executed online open enrollment system to simplify personnel updates.

Mitigated risk to achieve safety standards; pioneered nurse on-call system for injuries.

EP Wealth Advisors, Inc., Torrance, California

Human Resources Manager, 2016 – 2017

Developed and executed HR policies and procedures for multi-state investment management and financial planning firm. Created standard operating procedures aligned with business priorities and regulatory statutes. Established FMLA policy and procedure. Led internal investigations resulting from employee complaints and concerns, documented results, and initiated solutions to resolve issues. Performed payroll functions as needed. Served as trusted advisor for management.

Key Contributions:

Ensured operational success through effective staffing and talent development; introduced new onboarding process, online open enrollment, and employee satisfaction survey.

Facilitated change management and organizational development; built new HR department and organizational chart consolidating and delineating staff functions and roles to improve communication flow.

San Gabriel Valley Medical Center, San Gabriel, California

Human Resources Generalist, 2011 – 2016

Counseled administration, management, and employees on HR policies and procedures, collective bargaining, and union agreements. Provided guidance on talent management and HRIS system for 270-bed, 1,000+ employee hospital affiliated with two unions. Ensured regulatory compliance with local, state, and federal laws and Joint Commission regulations. Contributed to union negotiations and investigations. Advised and managed union and nonunion employee enrollment and participation in health, life, and disability insurance. Liaised between senior management and staff.

Key Contributions:

Optimized processes to maximize productivity; managed HRIS system upgrades and trainings, eliminating discrepancies in recordkeeping and increasing data accuracy and accessibility.

Led efforts to expedite hiring process; decreased processing time for pre-employment screenings.

Designed and facilitated new-hire orientations. Delivered presentations on HR policies, sexual harassment benefits, and cultural diversity for 400 new hires annually.

Drove talent acquisition efforts; coordinated job fairs and New Graduate RN program to meet recruitment goals and ensured fulfillment of all union contract stipulations.

Presbyterian Intercommunity Hospital (PIH Health), Whittier, California

Human Resources Generalist, 2005 – 2011

Administered HRIS, leave of absence, 401Ks, benefits, and Workers’ Compensation for 100-member physicians’ group. Investigated HIPAA violations to determine validity and veracity of claims. Recommended solutions to resolve employee relations matters. Recruited staff for open positions for 500-employee medical group.

Key Contributions:

Collaborated with internal and external partners to create solutions to billing disputes and contract issues; successfully contested and won 81% of unemployment claims in one year.

Trained, motivated, and mentored HR department staff. Set and tracked key performance indicators, conducted annual performance reviews, and coordinated professional development trainings.

Utilized analytical and statistical tools to generate reports on new hires, performance appraisals, and absenteeism rate.

Education & Credentials

Professional in Human Resources Certification (PHR), #601316542, expires 10/2022

Master of Science in Human Resource Management

Bachelor of Arts in Organizational Leadership

Chapman University – Orange, California

Member: Professionals in Human Resources Association (PIHRA); Society of Human Resources Management (SHRM)

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