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Service Cloud

Location:
Puerto Rico
Salary:
120000
Posted:
January 19, 2021

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Resume:

Rajesh Gour

.Net Professional with **+ years of experience

Work Authorization Status: H1B

Email: adjjrr@r.postjobfree.com

Contact: +1-980-***-****

HIGHLIGHTS

Primary Skills:

oMicrosoft Stack: .Net, .Net Core 3.1, C#

oCloud: Windows Azure Pack [WAP], Pivotal Cloud Foundry [PCF]

oEnterprise Frameworks: MVC, Angular8, Entity Framework, Channel Secure SiteMinder, Symphony Authentication, Microsoft Enterprise Library.

oEnterprise Tools: Splunk, Dynatrace, AppDynamics, Redis Cache, Kafka Message Queue, Hitachi Content Platform, AutoSys, NDM, NUnit, WebGui, FirBug, Postman, Swagger,

oDatabase: MS SQL Server 2008/2012, MySQL, Oracle 8i

Additional Skills:

oSoftware Engineering Practices: Atlassian JIRA

oApplication Servers: IIS, Azure PaSS

oWeb Technologies: HTML, WCF, Web Service, Web API, ASP.NET, ASP.NET MVC, .Net Core, Angular 8

oVersioning Tools: VSS, TFS, Git Hub

Domains:

oBanking Insurance and Mobile Banking Products

SUMMARY

Having approx. 14 years of industry experience software systems analysis, design, and development, out of which almost 8 years of experience is with Synechron (Onshore: 5+ Years in USA) and successfully performing various roles like Programmer, Developer Team Lead, Associate specialist, Specialist and Individual Contributor.

Onsite at Netherland for 3 months.

Specialist on Azure Cloud PaaS application migration.

Hands on experience on Pivotal Cloud Foundry.

Good exposure to Docker container.

A skilled Programmer with a flair for adopting new technologies, designing and building SOA and ESB kind of applications.

Hands-on experience in .Net Core, Angular, ASP.NET, MVC, Web API, XSL, XML, JQuery, VB.NET, C#.NET WCF, Web Services, Entity Framework, and NUnit testing and Mobile SMS-based applications.

Excellent experience in MS SQL Server and writing complex stored procedures/function/triggers using SQL.

Hands on experience AppDynamics and Dynatrace application performance monitoring tool to monitor application performance in Azure Cloud environment.

Good exposure to Single Page Application using Angular.

Lead enterprise level initiative for Splunk logging and develop standard toolkits for Splunk integration. Automated alerts and timed reports in Splunk for Enterprise level applications.

Implemented client-server, server-server certificate based mutual authentication to implement authentication between different services.

Implemented Venafi certificate-based encryption as sensitive data management method to secure data on utility servers.

Worked on creating Autosys jobs, setting up schedule for SSIS jobs, Background jobs, preparing JIL file artifact to create Autosys job using automation.

Implemented Azure Web Job service to run the background process during specific duration in continuous running mode as per application requirement. Create CRON expressions for scheduling web jobs Azure.

Hands experience on HCP storage (Hitachi Content Platform) solution to upload and store the documents for cloud application.

Setup Net Maps and User Proxies for Connect Direct [NDM]. Implement and integrate Connect Direct Process to transfer files from cloud utility servers to downstream systems like Mainframe etc.

Hands on experience on windows application to Click Once downloadable deployment package.

Implemented Web site security using Secure Socket Layer (SSL).

Well versed with TFS build and Release automation.

EDUCATIONAL QUALIFICATION

Master of Computer Applications (MCA), RGTU, Bhopal, Madhya Pradesh.

TRAININGS/ CERTIFICATION

Udemy:

ASPNET Core with Angular

ASPNET MVC Core 3.1

Pivotal Cloud Foundry

PROJECT EXPERIENCE

Synechron Inc., USA June2015 – Till Now

Project 1: Dot Net Core and Pivotal Cloud Foundry Migration Jun’20 Till Now

Client: Wells Fargo, USA

Role: Developer / Migration Consulting

Description: This an Enterprise level Initiative to migrate existing Azure [WAP] deployed applications to Pivotal Cloud Foundry Container. It is a 2-phase initiative where we worked with application team to migrate existing .Net Framework application to Dot Net Core 3.1 and then deploy Dot Net core application to Pivotal Cloud Foundry Container. Scope of project involve writing automation tools for migration to Dot Net Core, PCF and Enterprise CI/CD pipeline. Finding alternative types, nuget packages and third-party libraries that are not available in .net core. Creating confluence page for documentation and providing technical training on Enterprise level.

Team Size: 20

Responsibilities:

• Working with application team as SME for Dot Net Core and Pivotal Cloud Foundry.

• Discussed every aspect of a requirement with client manager and participated in discussions related requirements and development.

• Developed sample for custom authentication and authorization using single sign on Channel Secure adopted by Enterprise.

• Develop client for third party document storage (HCP – Hitachi Content Provider) to upload the documents.

• Develop sample for application logging in Pivotal Cloud Foundry using NLog Splunk Target.

• Integrating AppDynamics agent as a service for Pivotal Cloud Foundry application.

• Worked on Redis Cache sample in .net core.

• Prepared presentation and conducted technical brownbag sessions with applications team for the awareness of Dot Net Core 3.1 and Pivotal Cloud Foundry Migration.

Environment: Dot Net Core 3.1, C#, WEB API, MVC, Splunk, NLog, Console App, SSIS, SSRS, AutoSys, HCP, Channel Secure.

Project 2: TCP Audit Logging Jun’19 To Jun’20

Client: Wells Fargo, USA

Role: Sr Lead Developer

Description: Worked on Enterprise logging framework to make Azure Private cloud applications compliant with Enterprise logging standard. The Splunk was used as approved centralized enterprise logging repository for all the applications. As per bank policy, there are certain application events such as session start, Application start, Exception, Authentication events are mandatory and needs to log in specific standard defined in enterprise logging policy. The framework made all the applications deployed to azure private cloud with one logging standard and made compliant with bank logging policy.

Team Size: 20

Responsibilities:

• Analyzed Enterprise logging standard requirement from policy work.

• Discussed every aspect of a requirement with client manager and participated in discussions related requirements and development.

• Worked on logging framework developed on publisher and subscriber model developed in c#.

• Integrated ESER (inhouse Enterprise Standard Event Recording) framework.

• Created NuGet packages for logging framework to publish in Enterprise NuGet artifactory.

• Developed WEBAPI solution to integrate logging frameworks for non-Microsoft application such as Classic ASP, Angular, HTML.

• Involved in writing MS unit test cases for logging framework.

• Prepared presentation and conducted brownbag sessions with applications team for the awareness of Enterprise Logging requirements, available logging framework and integration of logging framework.

• Developed one stop website in Angular to publish all the developer guidance documents, sample POC’s, FAQ, live demo, library version info etc details.

Environment: Azure, Pivotal Cloud Service,ASP.NET Core, Angular, C#, ASP.NET, WEBAPI, MVC, WCF, Splunk, Log4Net, NLog, WebJob, Classic ASP

PROJECT EXPERIENCE

3. Project: Azure Migration Feb’16 To Jun’19

Client: Wells Fargo, USA

Role: Migration Lead / Tech Lead

Description: Scope of the project involve application interview and leading discovery calls gathering information related to the application authentication/ authorization, upstream/downstream dependencies for the systems, data center details, number of concurrent users accessing the application, usage of third-party assemblies, scheduling of background jobs, usage of reporting application. Based on this information, application is disposition to PaaS (Platform as Service) or IaaS (Infrastructure as Service). Helping Cloud team to define the tools, processes, methods and develops the system which will utilize Private Cloud to support Enterprise adoption of managed Cloud service offerings. Also preparing technical implementation roadmap for Azure adoption, designing technical solution that will address customers’ requirements for scalability, reliability, security, and performance. Involving into architecting design strategies to migrate the application into the Azure Cloud environment with PaaS or PaaS with services offerings.

Team Size: 10

Responsibilities:

Worked as a Tech Lead for .net applications migration to azure.

.NET application assessment review process. The review process is kind of interview process with the application team and try to gather information related to the application authentication/ authorization, upstream/downstream dependencies for the systems, data center details, number of concurrent users accessing the application, usage of third-party assemblies, scheduling of background jobs, usage of reporting application. Based on this information, application is disposition to PaaS (Platform as Service) or IaaS (Infrastructure as Service).

Involved in running Ran fortify scan tool and static code analysis of all the .Net applications to identify the feasibility of the application to deploy in the azure private cloud environment. Also identified and documented the required azure services for the application.

Prepare the design documents to outline current architecture and proposed architecture after deployment to azure private cloud.

Worked on code remediation to make application compatible with azure private cloud.

Integrated applications with third party document storage solution (HCP – Hitachi Content Provider) to upload the documents.

Integrated applications with Channel Secure\Symphony which was approved Enterprise Access Control Solution in bank for authentication and authorization.

Worked on integration of App Dynamics/ Dynatrace as Application Monitoring Tool.

Worked on application configuration transformation to deploy environment specific configuration using TFS build-release process.

Remediated the background jobs to deploy on utility servers and used Autosys for scheduling the jobs.

Worked with business system consultant and other stake holders to work on game plan (Steps to deploy the applications in production cloud environment).

Involve in nuget package automation and creating nuget package to share between multiple applications.

Fixed the vulnerabilities issues found in Black Duck Scan testing.

Involve in fixing all the critical/ high issues found in DAST/ Penetration testing.

Involve on fixing the performance testing issues and load balancing for application.

Actively leading production deployment call with different stack holder like release over site team, DB team and application.

Environment: Azure private cloud, ASP.NET, .Net Core, MVC, WCF Services, Web services, VB.NET, C#.NET, Classic ASP, Angular, .Net Reflector, App Dynamics, Dynatrace, Web Jobs, Channel Secure, SSIS, SSRS reports, Autosys, TFS Build pipeline, NLog, Log4Net, Microsoft Enterprise Library, Symphony Authorization, Hitachi Content Platform, Fortify Scan Tool, NDM, Splunk.

4. Project: SNAP App. May’15 to Feb’16

Client: Stearns Lending, USA

Role: Technical Lead

Description: The scope of the new application is to target wholesale and retail market for agents and brokers that will provide them access to view loan information based upon broker code. As a feature end user is able to filter loan quotation and customize it as and when required. The end product will be available on multiple devices such as mobile and tablets and supports Android/ iOS operating systems only.

Team Size: 8

Responsibilities:

Engaged in requirement gathering and documentation (functional).

Engaged in module level design and estimation (WBS Method).

Worked on technical design document.

Engaged in analysis, design, coding, and Unit testing.

Involved in code review and defect fixing.

Environment: ASP.NET 4.0, MVC, Entity, MS SQL Server 2014, WCF Restful Service, VB.NET, C#.NET.

Synechron technologies Pvt. Ltd., Pune May2011 – April2015

1. Project: Nexsure May’11 to Apr’15

Client: Wells Fargo, USA

Role: Technical Lead

Description: Policy Management Project requires Wells to expose their core functionalities of insurance domain to other applications and brokers such as Frontier /Small Business Systems requires their policies to be synchronized with Nexsure application. Developed WCF services, which other systems can use to integrate data. These services include complete policy life cycle such as client/policy creation, client and policy assignment, client details, and other master data extraction.

Salesforce Integration: Salesforce Integration is a web application which stands as an interface between Nexsure Application and Salesforce.com, it takes the requests from Nexsure application and authenticates the requests and internally invokes salesforce.com web service to pull the data back to Nexsure application.

List Bill Plan: The List Bill Plan module enables users to enter multiple locations of client for which installments are created independently. The installments can include multiple Issuing and Billing Companies.

Team Size: 8

Responsibilities:

Involved in end-to-end life cycle that included requirement gathering, writing FSD/ TDD, and developing WCF services.

Worked on technical design document.

Engaged in analysis, design, coding, and Unit testing.

Involved in code review and defect fixing.

Used Entity framework and LINQ.

Provide production support.

Environment: ASP.NET 4.0,VB.NET, MVC, WCF, Entity Framework, LINQ, ASP, jQuery, AngularJS, MS SQL Server 2008, TFS.

Decos Software Development India Pvt. Ltd., Pune Oct2008 – May2011

1. Project: Decos Product Management Website Jan’11 to May’11

Client: Decos

Role: Analysis/ Development

Description: Managed the status of a setup of any product, application, and tool whether the setup is in testing, testing stable, stable or unstable state. Handled product information such as new features and versions and the documents for all the versions of a product, also news for any product can be published in the RSS.

Team Size: 5

Responsibilities:

Engaged in planning and estimation, coding, database design, test case review, and managing the delivery

Environment: Windows XP, Visual Studio 2010, Dot NET 2.0, TFS, MS SQL Server 2008, MySQL

2. Project: Decos Enterprise Service Bus (ESB) Oct’08 to Dec’10

Client: Decos

Role: Analysis/ Development

Description: The ESB represents the piece of software that lies between the business applications and enables communication among them. Ideally, the ESB should be able to replace all direct contact with the applications on the bus, so that all communication takes place via the ESB. An enterprise service bus (ESB) consists of a software architecture construct which provides fundamental services for complex architectures via an event-driven and standards-based messaging-engine (the bus). This is an abstraction layer on top of an implementation of an enterprise messaging system, which allows integration architects to exploit the value of messaging without writing code.

Team Size: 8

Responsibilities: Developed new plug-in for ESB such as Web Service Call, File Writer, Email, XML Import, CSV Import, and Item Event from (Decos Document)

Planned, estimated, and managed delivery

Managed the document’s user manual, configuration manual, and release note

Developed data transfer object (EFOM, Record Save, and Record Retrieval)

Engaged in integration using Service Bus-

Dutch Railway Integration, Netherland

AEA Integration, USA

Heemskerk Corporation Integration, Netherland

MIT Integration, Netherland

Over 15 DTO integrations and over 50 conversions/ synchronizations using service bus.

Environment: Visual Studio, .Net, ASP.Net, C#, VB.Net, WCF, Web Service, Console app, Remoting Service, Window Services, XSLT, XML, TFS, Visual Source Safe[VSS], SoapGui, Wix Builder, CSS, Java script, MS SQL Server, MySQL, FireBug.

PayMate India Pvt. Ltd., Mumbai Nov2007 – Oct2008

1. Project: MBazar SMS-based Application (M-Commerce) May’08 to Oct’08

Client: PayMate

Role: Programmer

Description: It’s a web-based application for sale, purchase, search, and viewing product via SMS.

Team Size: 2

Responsibilities:

Engaged in coding and testing

Environment: Windows 2000, Visual Studio 2008, ASP.NET (C#), MS SQL Server 2005

2. Project: Mobile Recharge by SMS-Web Services (M-Commerce) Feb’08 to Apr’08

Client: PayMate

Role: Programmer

Description: This Web Services is used to recharge mobile via SMS.

Team Size: 2

Responsibilities:

Engaged in coding and testing

Environment: Windows 2000, Visual Studio 2008, ASP.NET (C#), MS SQL Server 2005

3. Project: Bank Integrations Nov’07 to Jan’08

Client: PayMate

Role: Programmer

Description: PayMate is the first of its kind mobile payment service in India, which helps transform your phone into a wallet. Basically, it’s an SMS Banking technology-enabled service offering from Banks to its customers, permitting them to operate selected banking services over their mobile phones using SMS messaging. All the transactions whether it’s a web interface or SMS done through secure channel.

Team Size: 2

Responsibilities:

Engaged in coding and testing

Prepared test environment and production environment

Presented demos to end client for different kind of transactions supported such as SMS/ Web or IVR

Worked on Banks Integration, a core module, wherein integrated banks with our existing engine-

Bank of Ceylon Integration (Sri Lanka, 2 months)

Everest Bank Integration (Nepal, 2 months)

Environment: Windows 2000, Visual Studio 2008, ASP.NET (C#), MS SQL Server 2005

Paramount Health Services Pvt. Ltd., Mumbai July2006 – Oct2007

1. Project: Corporate Intranet Paramount Health Services Pvt. Ltd. Jul’06 to Oct’07

Client: Paramount

Role: Programmer

Description: Modules included-

Scheduler or Planner-

Basically this module is developed to utilize the time; it schedules the meetings, appointments, and party as per the schedule created by the user

Generate the schedule for day, week, month, and year

Set the alarm and it automatically alert the user if any schedule found

Grievance-

This module is developed to any grievance related to office or work; this application provides direct communication between employee and HR Department

Every user can view his own grievance and reply given by HR

At any movement the HR can lock the discussion

Voting Poll-

Only the HR and IT-admin can add question

It displays the voting result and statistics so that management can take the decision

Responsibilities:

Engaged in coding and testing

Team Size: 2

Responsibilities:

Engaged in coding and testing

Environment: Windows 2000, Visual Studio 2005, ASP.NET (C#), Oracle 8i



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