Customer service
Resume:
Alyssa Hogg
**** * **** * *** Unit **L
Tulsa, OK 74129
******.*******@*****.***
EXPERIENCE
Grocery Kart, Broken Bow, NE— Senior Cashier
August 2015 - 2019
Primarily worked as a customer service member, focused on problem solving, time management, greeting of customers, cleaning the store, learning back stock and how to make work forms for items that were missing in back stock, answering of phones to assist customer questions, problem solving, money handling
GameStop, Kansas City, MO — Temporary Retail Associate November 2019 - December 2019
Primarily worked as a floor sales associate, customer service background, connecting with customers on products, communication skills, listening skills, product managing, learned to use the system to search for games and items held in store, learned how to read people based on their vocal cues, scheduling for product releasing, time management, answered customer questions, memorization of product information to promote QuikTrip, Kansas City, MO— Emergency Replacement
Personnel (ERP)
December 2019 - July 2020
Primarily worked full time (40+ hours), customer service skills, multitasking work, calendar keeping, intimate travel detailing skills, cleaning, able to communicate well with store leads and multiple personalities, able to adapt to quick changing situations, able to fit into already connected teams
Walmart, Tulsa, OK— Online Grocery Personnel
July 2020 - December 2020
Primarily worked as a personal shopper for online orders (36+), customer service for in store customers, able to multitask, focused on being able to time manage, able to communicate strongly with other working individuals, being able to manage phone calls professionally and solve any issues that occurred
SKILLS
Customer service skills,
communication, problem
solving, sales experience,
scheduling, working with
groups, leading a group,
design, marketing of a
product, design of a product,
accounting, money handling,
team development, phone
handling, cleaning, word
processor, office sheets,
google docs, google drive,
developing a website
AWARDS
Multiple sports medals from
softball tournaments in as an
elementary student
Lettering in Choir, Speech,
Basketball
Academic excellence awards
in English, History,
Psychology, Sociology, and
Anatomy
Honor Roll for six years
straight from 7th grade to
Sophomore
Principal List for two years in
Junior and Senior year
ACT score of 23
ASVAB score of 75
LANGUAGES
EDUCATION
Ansley Public Schools, Ansley, NE— GED
August 2005 - May 2017
Ansley public school was where I graduated from elementary, middle, and high school. In both middle and high school I was an honor roll student with grades in high A and B. In high school both my junior and senior year were spent on principal’s list with all A grades. I graduated with a 3.5/4.0 GPA with the third highest grades in my class.
Nebraska Wesleyan University, Lincoln, NE— Criminal Justice in Society
August 2017 - Present
Current education is being done at Nebraska Wesleyan University where I have been studying Criminal Justice. During this time I have also studied German as a second language, with intermediate proficiency. Conducted two educational studies in classes of Psychology and Criminal Justice. Was able to experience a teaching practicum for middle school students. Developed skills in team building class work activities. PROJECTS
Magazine— Collective art and writing catalogue marketed for income July 2018-March 2020
Was the administrator for an online collaborative magazine, that was made up of 30+ individuals in which as a team developed into an art and writing and photography booklet that was sold. The roles in which administration made up were, scheduling, marketing, promotion, communicating with collaborators, designing a website to market off of, comparing prices for selling the product, development of the booklet, shipping of the booklet, and accounting of the money made for and from the sales.
Ultimate prison design— Team Collaboration, System Development
Was a team leader for a three part final project design, this collaboration took place in a group with two other assistants. The requirements were to make a physical outline of the Prison in which the pros and the cons were stated, an online 6 page description of the prison and its assets, and finally a digital design of the product. The project required extensive research into the prison system, organizing of work and scheduling of meetings to work in the project.
English,Spanish:
Intermediate,German:
Intermediate
Contact this candidate