CAROLYN A. FLORO

adjjks@r.postjobfree.com Markham, ON 647-***-****

www.linkedin.com/in/carolyn-floro

EXECUTIVE ASSISTANT

Support Internal Executives and External Customers with Efficiency and Professionalism Manage time efficiently, successfully anticipating needs, taking initiative, adjusting priorities, and multi-tasking in dynamic settings. Demonstrate superior organization in supporting daily routines, special projects, events and committee meetings. Thrive in team situations as a leader or contributor. Motivated and driven to routinely exceed expectations. Expertise in: Executive Assistant Role Calendar Management Expense Management Travel Management Event Planning Capability & Learning Development Executive Protection / Security Business Writing PROFESSIONAL EXPERIENCE

Westdale Properties, North York, ON

Executive Assistant to Mitchell Cohen – Chief Operating Officer 2018 – 2020 Provided professional and personal support as a full-time employee. Westdale Properties, North York, ON

Executive/Personal Assistant to Jeffrey Kimel – Director, Acquisitions & Development 2017 – 2018

Provided professional and personal support during a one-year contract assignment. Imperial Oil, North York, ON

Executive Assistant to the Americas Aviation & Marine Fuels Sales Manager 2009 – 2017 Provided efficient and timely support as Executive Assistant to the Americas Aviation & Marine Fuels Manager and all direct reports. Also, supported World Fuel Services administrative transition for both Sales and Operations. Acted as liaison between Operations Support and General Aviation Sales personnel.

● Supported Internal Audit process by providing flawless documentation, leading to cash recognition award as Aviation was the only business unit with zero errors.

● Maintained log for truck transfers and business management of change (MOC) documentation, ensuring all assets were accounted for and all changes in roles were recorded.

● Supported licensing, insurance, and permit processes for Aviation refuellers, confirming airport equipment was legally compliant with respect to insurance.

● Managed and executed Aviation Fixed Asset process in SAP, building and flawlessly executing yearly / five-year fixed asset verification plans and supporting ongoing asset transfers, sales, and write-offs.

● Coordinated travel, hotel, and transportation arrangements for domestic and international business trips / conferences, providing necessary support for travel documentation, itineraries, and business visas.

● Created detailed expense reports, detailing all business-related charges on corporate Amex and Purchase Card.

● Managed, ordered, and distributed office supplies, adhering to fixed office budget. Programs Coordinator – Retail Fuels Marketing 2005 – 2009 Maintained Esso Hub dealer documentation internet portal. Coordinated meetings / conferences with multiple stakeholders and managed all sporting event tickets, including invoicing, allocating, and budget ~$220K.

● Coordinated consumer readiness programs at site level, administering ‘clean washroom’ program that generated excellent customer feedback. Data entry for customer feedback results. Carolyn Floro adjjks@r.postjobfree.com Page 2

Executive Assistant/Intelligence Analyst – Corporate Security 2002 – 2005 Planned and coordinated security arrangements, logistics, and materials for Board meetings, committee meetings, and events. Documented confidential meetings and internal security investigations. Prepared performance / financial reports for Vice President and Global Security team.

● Performed analyses, made decisions independently, and demonstrated sound judgment, dealing effectively with high-profile, delicate situations calling for communication, professionalism, confidentiality, tact and diplomacy.

● Worked with all levels of management, other departments, and external customers, including Canadian Security Intelligence Service (CSIS), Royal Canadian Mounted Police (RCMP), and local police, analysing and processing confidential information.

● Managed senior management participation in Alcohol & Drug program, arranging random testing for all senior management.

● Managed Executive Protection Program and coordinated security arrangements for Annual General Meeting (AGM), supporting security needs for CEO, all Senior Vice-Presidents, Executives, and Board of Directors.

● Created line for Sarbanes-Oxley (SOX) inquiries, distributing submissions to Law, Human Resources, Audit or Corporate Security for handling.

● Facilitated six training sessions on debit / credit card fraud at 2004 National Retailer Conference, educating network on up-to-date fraud techniques, leading to a reduction in fraudulent activity. OTHER IMPERIAL POSITIONS HELD:

Recruitment / Training Coordinator – Retail Fuels Marketing Executive Administrative Assistant to Imperial Oil Downstream Supply Manager TECHNICAL SKILLS

Microsoft Office: Word; PowerPoint; Excel; Outlook Google Workspace

SAP

YARDI

Lotus Notes

Data Entry

Internet

Oracle-NetSuite

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